voice.ai Reviews 

230
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced unexpected automatic subscription charges, frustrating hidden paywalls, and major difficulties when trying to secure financial refunds through the external payment provider. Reviewers additionally noted that the software was often completely unusable after purchase, featuring broken tools, technical bugs, and totally unresponsive support representatives. Some reviewers were happy with the desktop application, praising its surprisingly natural voice quality and very straightforward installation process. Consumers also appreciated the transparent billing structure, helpful streaming features, and the impressively wide variety of available voice options for their daily content creation needs.

What people talk about most

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected paywalls and... See more

User experience

Consumers find user experience to be ambiguous, with opinions sharply divided. Many reviewers praise the... See more

Subscription

Clients share profound dissatisfaction regarding subscription management and unexpected billing issues.... See more

Product

People report ambiguous experiences with the product. Reviewers praise the wide range of voices, crisp audio... See more

Price

Customers had negative experiences with price, reporting frustration over claims of a free service that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

DON'T DO IT!!!! Unbelievably difficult to navigate, or search help, this app was one of the worst I've ever run across. Like so many others, I SHOULD HAVE READ THE REVIEWS BEFORE PAYING FOR THE BASIC... See more

Company replied

Rated 1 out of 5 stars

The product did not work as advertised. The audio was laggy and scratchy, and it did not function in any applications, including Roblox and Discord. I contacted Voice.ai support but only receiv... See more

Company replied

Rated 1 out of 5 stars

i purchased the lifetime version of the software.. a year later, they changed their subscription model and now im stuck with shitty software and "8,300 credits" when i paid a fortune for lifetime us... See more

Company replied

Rated 1 out of 5 stars

(vocieai) Unlimited Trial (1 month), invoice 1922207101; for help go to help.xsolla.com ^ Love how you misspelled voiceai. Very professional Paying for an unlimited trial... Very interesting.... See more

Company replied


Company details

  1. Software Company

Written by the company

Voice AI is an AI audio company specializing in scalable voice agents. We enable businesses to deploy zero-code voice agents, streamlining customer communication at scale. Voice AI is backed by M13 and Mucker Capital, supporting our mission to revolutionize how businesses and consumers interact with voice technology. For more information, visit www.voice.ai


Contact info

1.9

Poor

TrustScore 2 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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1.9

All reviews

(230)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM! My money went away!

I paid for the $5 monthly membership plus the $22 quarterly plan for the desktop app and I have nothing to show for it. The app doesn't work at all.

Every time I try to turn on the voice changer it just says "Something went wrong. Please try again later! #1119" over and over.

I already sent a support ticket asking for help but nobody is replying to me. They happily took my payment for a broken product and are now ignoring me. Do not waste your money here.

21 January 2026
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear you’ve experienced issues with the app. Support is offered to all users who contact us, and we are happy to assist with any technical problems. The error you’re seeing (#1119) can usually be resolved, and our team is ready to help you get the app working as intended.

Please reach out to our support team again with your details so we can assist you directly and ensure your subscription works properly.

Rated 1 out of 5 stars

Frauders and they DONT RESPECT your…

Frauders and they DONT RESPECT your time, you will get stuck on a pay screen trying to get u to pay, its free purchasing thing is a fraud and should not be able to still be a thing

10 January 2026
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about your frustration and appreciate you sharing your experience.

Our platform clearly indicates when a feature is free and when payment is required. If you encountered a payment screen, this would relate to an optional paid service, not a free purchase.

That said, we take usability concerns seriously. Please contact our support channel www.voice.ai with details of what you experienced so we can investigate and assist you.

Rated 1 out of 5 stars

The worst ''ai enhancer'' I have ever…

The worst ''ai enhancer'' I have ever used.I wonder why google doesn't take this down.

6 January 2026
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear that voice.ai didn’t meet your expectations. We understand how disappointing it can be when a product doesn’t work the way you hoped.

Voice.ai is actively developed and used by a large community, and we’re always working to improve the experience. If you ran into specific issues with audio quality, performance, or setup, we’d really appreciate the chance to help.

Please feel free to reach out to our support team. Visit www.voice.ai so we can look into this together and see how we can improve your experience.

Rated 1 out of 5 stars

Terrible

Terrible, you will get stuck on a pay screen trying to get u to pay, its free purchasing thing is a fraud and should not be able to still be a thing

27 December 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about your frustration and that your experience felt confusing. That’s certainly not what we want for anyone using voice.ai.

Voice.ai offers both free and optional paid features, and payment is only required if a user chooses to access premium functionality. We don’t intend for anyone to feel “stuck” on a payment screen, so if this happened, it may have been a misunderstanding or a technical issue.

We’d really appreciate the chance to look into this and help. Please reach out to our support team. Visit www.voice.ai and we’ll be happy to assist and clarify things for you.

Rated 1 out of 5 stars

This site is absolute dogshit!

They purposely make it difficult to cancel your subscription. Not a very trustworthy site.

10 December 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear that you had a frustrating experience, and we understand how important it is for subscription management to be clear and straightforward.

Canceling a subscription with voice.ai can be done at any time through the same platform where it was purchased, and we don’t intentionally make this process difficult. That said, we know it can sometimes be confusing depending on the device or payment method used.

We’d really like to help if you’re having trouble canceling. Please visit www.voice.ai and contact our support team, and we’ll be happy to guide you through the process or assist directly.

Rated 1 out of 5 stars

This software is real garbage

This software is real garbage! Their website tells about a free trial, but the software just asks for a subscription from the very beginning. No trial option, no free option. I don't recommend downloading it at all. Keep your time.

3 December 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear that your experience with voice.ai was disappointing. We understand how frustrating it can be when something doesn’t work as expected.

Voice.ai does offer free features as well as optional paid plans, and trial availability can depend on the platform, device, or current promotions. If you were prompted to choose a subscription right away, this may have been due to how the app store or website displayed the options at that time.

We’d really appreciate the opportunity to clarify this and help you get started properly. Please visit www.voice.ai and contact our support team so we can look into your experience and assist you directly.

Rated 1 out of 5 stars

I purchased the 3-month subscription…

I purchased the 3-month subscription today and the experience was disappointing from the very first minute.
The software does not work as advertised: my microphone input is stuck at around –60 dB in voice.ai, even though the same microphone works perfectly and at full volume in every other application.

To make matters worse, I never received a confirmation email, no transaction ID was generated by Xsolla, and I have no proper proof of purchase other than a pending authorization on my credit card.
This is the first time I’ve encountered a payment system that charges a card without creating a valid receipt or order reference.

The product was unusable within minutes of purchase, and I immediately requested a refund.
Under EU consumer protection law, digital goods that do not function as advertised must be refunded, and I expect this to be resolved quickly.

I will update this review once the issue is properly handled.

Edit: Software is Scam, don't use!

1 December 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re very sorry to hear about your experience and understand how frustrating this must be. We take reports like yours seriously, and it’s certainly not the experience we want for any voice.ai user.

Regarding your microphone issue, this may be related to specific device or driver settings, and we’d like to help troubleshoot it so the software works as expected.

Concerning the subscription and receipt, there should indeed be a confirmation email and transaction record. Sometimes these can be delayed or affected by the payment processor, and we’d like to verify this for you..

Please visit www.voice.ai and contact our support team with your account details and the payment information. We’ll review your case, assist with troubleshooting.

We appreciate your patience and hope to resolve this to your satisfaction quickly.

Rated 1 out of 5 stars

Softlock on the pay screen

just let me in the goddamn program, im not paying you

20 November 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear that you’re frustrated and understand how upsetting it can feel to be blocked from using voice.ai.

Some features are part of our optional subscription plan, which is why a payment prompt appears. .

Please visit www.voice.ai and contact our support team. We’ll help you troubleshoot any issues so you can use the program as intended.

Rated 5 out of 5 stars

Excellent customer service

I experienced such excellent customer service — prompt replies, clear communication, and a genuinely positive attitude. My issue was resolved quickly and made the whole process smooth and stress-free. Truly a great representative of the company!

4 November 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer service team. It's great to know that we were able to resolve your issue quickly and make the process smooth for you. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

I had a problem with a voice model I…The finest, honest, most helpful company I know

I had a problem with a voice model I tried to download. When it downloaded the program crashed. Voice.ai was immediately responsive to my problem and we tried several solutions unsuccessfully. With every failed attempt they responded in good time with a further recommendation. This issue was finally solve by them and all is back to normal. The troublesome model even downloaded with no problem. I am very serious. The company responded to my every email quickly and with suggested solutions. It isn't often these days a company is as responsive as they were. I am a happy and loyal customer

5 November 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thank you so much for your wonderful feedback! We're so glad we could help resolve the issue with the voice model and that you had a smooth experience in the end. It means a lot to us that you appreciated our timely responses and efforts to find a solution. We’re committed to providing the best service possible, and it’s great to hear that it made a difference for you. We're grateful to have you as a loyal customer and look forward to supporting you in the future!

Rated 1 out of 5 stars

Terrible Voice.ai experience

Not completely free, ai models in search are 4000 of your coins and the rest is pay. Not worth it at all, find a different one for the sake of your computer

25 October 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thanks for your feedback. We’re sorry to hear about your experience. We understand your concerns about pricing and are always working to improve. If you'd like to discuss further, please reach out to our support team. We appreciate your input.

Rated 1 out of 5 stars

Absolutley NOT

Absolutley NOT! Any site that automatically triggers a download without explicitly requesting the download is dangerous! In the case of voice.ai, "Voice.ai Downloader.exe" hit my Downloads folder. Because it is a "Downloader.exe", it's file size is very small. - voice.ai provides a solid examle that could be emulated by malware and virus creators.

12 October 2025
Unprompted review
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Reply from voice.ai

Thanks for raising this Our “Downloader.exe” is a legitimate helper that only fetches the full installer from our servers; we don’t push anything without user action. Please contact our support team for assistance.

Rated 1 out of 5 stars

DON'T DO IT!!!

DON'T DO IT!!!! Unbelievably difficult to navigate, or search help, this app was one of the worst I've ever run across. Like so many others, I SHOULD HAVE READ THE REVIEWS BEFORE PAYING FOR THE BASIC SUBSCRIPTION. Which after trying to generate a celebrity voice...just a simple quick text message, was told I'd already reached maximum character limit and that I'd have to upgrade. COMPLETE SCAM.

19 September 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Sorry to hear about your frustration! We’re always looking to improve, and your feedback helps. If you'd like to discuss your experience or need help with the app, feel free to reach out to our support team. We’re here to assist you!

Rated 1 out of 5 stars

A total SCAM, I wish I had checkde on reviews before

I now wish I had checked the reviews of this software before purchasing the 66€ one-time payment. The quality of the voice changer app is so bad that I wonder who would write a good comment about it. I have requested a full refund based on my rights under EU Law, which grants me 14 days to test the software; the answer has been that I am not entitled because I tried using the software, and therefore I have consumed my right for reimbursement. What a TOTAL SCAM. I will pursue legal action. If anybody else in Spain has suffered this scam please contact for common cause. Cheers (and sorry for those who will come...)

17 September 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re truly sorry to hear about your negative experience. We take refund requests and customer satisfaction seriously, and we’d love to try to resolve this for you. Please reach out to our support team directly so we can look into the situation further and see how we can assist.

Rated 1 out of 5 stars

Total scam – Free Dubbing AI is infinitely better

I paid €23.5 for a Voice.ai Premium subscription via Xsolla.
The result? A complete scam. The quality is atrocious: robotic voices, constant artifacts, huge latency. Even after following their “official” settings and with a high-end PC setup, it’s completely unusable.

Worse? In English it’s "barely acceptable", but in French it’s like Siri from 2012 with extra glitches. And despite requesting cancellation within 14 days (my legal EU right), Xsolla refused to issue a refund.

For comparison, Dubbing AI in its free version provides infinitely more natural, fluid, and believable results than Voice.ai does while charging money.

In short: misleading product, useless support, and an illegal refund policy.
Avoid Voice.ai at all costs.

1 September 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thank you for sharing your feedback. We want to clarify that we strive to provide high-quality AI voice solutions and take your concerns seriously. We’ll be forwarding your feedback to our development team to help improve the service.

For further assistance, please reach out to our support team directly. They are well-equipped to help resolve the issues you've encountered and ensure a better experience moving forward.

Rated 1 out of 5 stars

Scam: Impossible to cancel subscription

Basically they make it impossible to cancel your subscription, so be sure to use a payment service you can unilaterally cancel.

Response: no they are not… also, I tried contacting customer support and I have yet to receive an answer! It’s a scam!

26 August 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thank you for sharing your feedback. We’re sorry to hear you’ve had difficulty with the subscription cancellation process.

We want to clarify that all relevant information regarding managing and canceling your subscription is clearly outlined on our website at www.voice.ai and through the payment processor you used. We make every effort to ensure that cancellation is straightforward and transparent.

Rated 1 out of 5 stars

DONT DO IT

They do not ask if you want to download, IT AUTO-DOWNLOADS.....WARNING!! After installing this software I had to take my laptop to a tech to remove it....After installing it, everything on my computer started acting weird. It never worked, not even once......I AM VERY SUSPICIOUS ABOUT THIS SOFTWARE

23 August 2025
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about the issues you experienced. Our software does not auto-download without your consent. Any download requires active permission from the user.

If you encountered problems, it may be due to an external factor or conflicting software. Please feel free to reach out to our support team, and we’ll be happy to assist in resolving the issue.

Rated 1 out of 5 stars

Basically stole money

Basically stole money , thieves , renewed my subscription without prior notice , without any emails , not used at all , i reached out for a refund , they refuse it but still cancel the subscription? I NEED MY MONEY BACK. UNACCEPTABLE.
This is what i got after they stole my money.
" Star (Xsolla Inc.)

Aug 18, 2025, 9:02 PM GMT+5

I’m truly sorry to inform you that, after reviewing the details provided by Voice.ai support, I am unable to process a refund for your payment at this time. However, if you believe there is still a possibility that your purchase may qualify for a refund, I would strongly recommend that you contact Voice.ai support directly for further assistance. You can reach them through their support page at --- where their team can review your case more thoroughly and guide you through the next steps.

I sincerely appreciate your understanding and cooperation as you continue to work with their support team. Thank you again for your patience."

HELL NO I AINT UNDERSTANDING AND COOPERATING.

18 August 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thank you for sharing your feedback. I’m really sorry to hear about your experience and understand your frustration. I want to clarify that subscription renewals and cancellations are fully managed by users through their account settings. This gives you complete control over the renewal process, including canceling any subscriptions before they renew. We value your feedback and are here to help resolve any remaining concerns.

Rated 1 out of 5 stars

Believe the bad reviews

Needed it for one time use. Forgot to cancel the subscription until about 12 hours later. Reached out for a refund and they flatly refused to help me. If this is their business model, no wonder they have over 80% 1-star reviews.
Maybe switch to a model that doesn't require you to trap people into subscriptions they don't want.

UPDATE: What a dumb response. Don't say that my feedback is important and you're constantly looking to change, if we all know that's not true.

7 August 2025
Unprompted review
voice.ai logo

Reply from voice.ai

Thanks for sharing your feedback. We’re sorry to hear about your experience. Our subscription model allows users to manage cancellations directly through their account, which gives full control over renewals.

We understand your frustration and appreciate your suggestion. We’re always working to improve, and your feedback is important to us.

Rated 1 out of 5 stars

Bait and Switch bad voices not like trial

On the free trial the voices were great but once you pay the voices were all fake celebrities with horrible voices

9 August 2025
voice.ai logo

Reply from voice.ai

We’re sorry to hear that your experience didn’t meet your expectations. The free trial and the full version use the same underlying voice technology, but the available voices can differ due to licensing, community contributions, and user-uploaded content. Some voices are created by our community, which can vary in quality and style.

If you encountered any specific voices you felt were poor quality, please share them with our support team at support@voice.ai so we can review them and assist you in finding voices that match the quality you enjoyed in the trial. Our goal is to make sure you get the best experience possible.

Thank you for taking the time to provide feedback, it helps us improve.

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