I ordered what was supposed to be 2 Apple iPhone cases. I received them and they look good but the silicone is thin and not protective enough for phone if dropped on a real hard surface. The silicone... See more
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The case started warping after only a week or regular use (no drops, nothing), one of the corners of the phone started popping out and there is a strange little bend in the rim of the case near one o... See more
Company replied
Bought two cases at the beginning of January and they were the wrong size. Tried to immediately remedy the situation. No response from the company via any of their purported methods of communicatio... See more
I recently bought the iPhone 16 silicone case from Vogueen, and I’m beyond impressed! The quality is top-notch, and the fit is perfect. It feels soft and smooth in my hand, yet it offers solid protect... See more
Company replied
Company details
Written by the company
Vogueen is dedicated to providing premium phone accessories, cases with a focus on quality, style, and functionality. Our products stand out for their sleek design, durability, and attention to detail. We prioritize customer satisfaction by offering reliable support, fast shipping, and a wide range of options that fit every lifestyle. At Vogueen, we believe in delivering not just products, but an exceptional experience that keeps our customers coming back.
Contact info
7901 4th St N ste 300, , 33702, St. Petersburg, United States
- +1 727 222 0007
- shop@vogueen.com
- vogueen.com
1.8
Poor
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The store is a complete scam
The store is a complete scam; do NOT purchase anything from this website. I ordered an Apple iPhone case and eleven days later - according to their own tracking system - the item remains unshipped. Given that the tracking number is preceded with "YunExpress," I strongly suspect the proprietor is a front for a Chinese grifter intended to give the misleading impression that they are a U.S.-based company. Additionally, if you click on their return and refund policy, it is written in unintelligible English and provides no rationale process for recourse. Fortunately, I made the purchase with an American Express and they have suspended payment.
21 February 2024
Unprompted review
Reply from Vogueen
We deeply regret the experience you've had and the concerns you've raised. This is not the service we strive to deliver, and we sincerely apologize for the delay and confusion. We understand your frustration and are committed to addressing this issue. Please contact us again with your order details, and we will do our utmost to resolve this situation for you. Your trust is important to us, and we appreciate your feedback as we work to improve.
DON’T WASTE YOUR MONEY!!!!!
DON’T WASTE YOUR MONEY!!!!!! IF I COULD I WOULD CHOOSE 0 STARS. They sent me the wrong sizes for 2 phone cases I bought for $42. I asked them for a REFUND AND THEY DENIED my request after asking them TWICE. All they said they could do is give me a discount code on my next purchase so I could waste more money on their garbage!!! DON’T TRUST their advertising. They just want to take your money. You won’t get what you’re trying to buy. DON’T DO IT!!!!
1 December 2023
Unprompted review
Reply from Vogueen
We are truly sorry to hear about your frustrating experience, and we understand how upsetting this must be. We sincerely apologize for the wrong sizes being sent and for the denial of your refund request. This is not the level of service we aim to provide, and we want to make this right. Please contact us again, and we will do our best to resolve this situation to your satisfaction. Your trust is important to us, and we don’t want to let you down.
Product feels cheap
Product feels cheap, no leather as promised.
Sent 4 emails and chat messages for a return but not one response. Never again. Do not order here!
15 November 2023
Unprompted review
Reply from Vogueen
We sincerely apologize for the disappointing experience you've had. This is not the quality we strive to provide, and your concerns are valid. We understand your frustration with the lack of response, and we're committed to resolving this issue. Please allow us to make this right by arranging the return and ensuring you receive the assistance you deserve. Your satisfaction is important to us.
Less Than Legit
Ships from China despite U.S.-based addresses on website, not communicative, month later and it hasn't arrived. Sketch-city.
30 November 2023
Unprompted review
Reply from Vogueen
We sincerely apologize for the delay and any confusion caused by the shipping process. We understand your frustration, and this is not the experience we aim to provide. We are working to improve our communication and shipping times. Please reach out to our support team again, and we'll ensure this issue is resolved for you promptly. Your satisfaction is important to us.
satisfied with the phone cases
I am very satisfied with the cases. Great quality and it arrived in just a week. Recommend!
24 August 2022
Unprompted review
Reply from Vogueen
Thank you for sharing your satisfaction! We're delighted to hear that you're pleased with the quality of the cases and that they arrived quickly. Your recommendation means a lot to us, and we’re always here if you need anything in the future!
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