Great range of products, and great customer service. When the warehouse stock didn't match the website stock for what I'd ordered, got a really friendly email offering alternatives or a refund. And th... See more
Company replied
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Great range of products, and great customer service. When the warehouse stock didn't match the website stock for what I'd ordered, got a really friendly email offering alternatives or a refund. And th... See more
Company replied
Vocla are truly amazing. Nothing too much hassle. Outstanding customer service on a personal level. Competitive prices and free postage. What more can you ask! Thank you Emily. Unlike there competitor... See more
Company replied
Initial navigation of the website is not the clearest but after that it gets better. There's a good range of products, well supported in most cases by a very good selection of photos. Sizing guidanc... See more
Company replied
I ordered a harness, and the size I wanted was out of stock, so Carl emailed me and offered 3 solutions - all great. I picked one solution of trying a different size and he sent me multiple sizes so I... See more
Company replied
Awesome menswear for gay guys and fashionistas, from trendy gear, quality underwear, and hot swimwear, to outrageous party wear and kinky outfits. All with the same aim, to make you look fabulous. No counterfeits, fast fashion, or rubbish made in a sweatshop. Limited production runs, original designs, and eco-responsibility, from niche LGBTQ+ supportive brands across the globe. A diverse collection carefully sourced and brought into the house of VOCLA, an authorised brand stockist since 2012. Statement styles for you to mix and match into something expressive and progressive, an outfit that’s unique to you, that speaks ‘YOU’. 🏳️🌈 Brands: 2eros, aussieBum, Breedwell, Barcode Berlin, CellBlock13, CODE22, Locker Gear, Modus Vivendi, PUMP!, RounderBum, Sukrew, SupaWear, Timoteo, TOF Paris. 🏳️🌈 Trusted by thousands worldwide. Authorised brand stockist. No fast fashion. 1200+ styles. New styles weekly. 10% off first order. 5* reviews. Free UK delivery. 30-day returns. Trading since 20
Unit 2, Tilson Road, Roundthorn Industrial Estate, M23 9GF, Manchester, United Kingdom
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First, my dealings with Vocla customer service before making a purchase was helpful as was their advice. Having stated the items in which I was interested, they came up with a recommendation which I then accepted and placed an order. Secondly, I paid an extra £1 to get a swifter delivery which arrived the next day. The packaging was not only discreet but also very sensible in a firm, small cardboard box which fitted through the letter. box. Thirdly, the item in question fits extremely well, the material feels very sensual and above all they are very comfortable to wear. All in all, an excellent all round service. Well done.

Reply from VOCLA.com
The delivery time from England to California is under a week. The items I purchased are all great.

Reply from VOCLA.com

Reply from VOCLA.com
Like always great service and of course products. I never had any problems with Vocla and they have nice prices so it’s why I always come back to them!!

Reply from VOCLA.com
Brilliant service as always, and the great presentation of purchases always adds to the feeling of receiving something special. Excellent range on website and something to suit everyone - will definitely be a regular customer……especially as they also give BlueLightCard discount!!

Reply from VOCLA.com
Good selection in mystery box but could do with something a bit more sleazy.

Reply from VOCLA.com
Straightforward ordering system
Prompt delivery
Products as described on website

Reply from VOCLA.com
Quick, efficient and really happy with all my purchases. Much better website than going directly to the brand itself.

Reply from VOCLA.com
Lovely quality and excellent value. Fits like a glove very nice material. Would definitely recommend.

Reply from VOCLA.com
Excellent underwear. Packaged in a zipped plastic bag. Perfect fit & fast delivery. Will definitely be buying more in the future.

Reply from VOCLA.com
Second purchase from VOCLA and all went smoothly. Terrific service and the items arrived the next day. So impressed I have placed a third order!

Reply from VOCLA.com
I love the garment I purchased. It fits great and I am very pleased.

Reply from VOCLA.com
Initial navigation of the website is not the clearest but after that it gets better. There's a good range of products, well supported in most cases by a very good selection of photos. Sizing guidance can be found further down the page within the product description. Turnaround of the order is pretty quick and packaging is very good. Unless the order is large the order can be posted through the letterbox. Irritatingly sometimes a product is not available in the full size range for all colours. This is the second time I have ordered from this company and I would certainly consider ordering from them again.

Reply from VOCLA.com
Items arrived on time and in original packaging. 10 out of ten for service and quality of item

Reply from VOCLA.com
Excellent product ( code 22 padded shorts ) very quick delivery

Reply from VOCLA.com
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