Smart Lock

Smart Lock Reviews

A product’s star rating is calculated as the average of all its reviews.


Vivint logo

Sold by Vivint

www.vivint.com

67.1K Reviews

3.8

The information on this page is based solely on product reviews written by customers of Vivint via Trustpilot.



All reviews


Rated 1 out of 5 stars

Does not lock There’s been a problem from the beginning The installer Geo replaced it last week. I tried locking it this morning from my driveway did not lock.☹️

Rated 5 out of 5 stars

Easy to work an access for me and my wife.

Rated 1 out of 5 stars

The installer messed up the lock area on a brand new house.

Rated 5 out of 5 stars

Great! No more fumbling around for keys.

Rated 1 out of 5 stars

Installer didn’t even install this and I didn’t receive it. Customer service unclear if I’m paying for this or not.

Rated 3 out of 5 stars

The only nice feature regarding the security package

Rated 5 out of 5 stars

The lock is good. It matches our house and seems to work well.

Rated 5 out of 5 stars

Both units work smoothly, whether directly or through use of the app.

Rated 1 out of 5 stars

Item is protruding from door and poorly mounted

Rated 5 out of 5 stars

I do love this feature and will probably add another

Rated 5 out of 5 stars

I absolutely love being able to type in a code to get inside my home. Having the option to use a key as well is great.

Rated 5 out of 5 stars

Topped off expectations

Rated 5 out of 5 stars

easy to use, no problems.

Rated 5 out of 5 stars

Durability & Quality

Rated 5 out of 5 stars

Love them wish I could have gotten the color we asked for