While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought this originally for myself, but now my husband keeps using it too! He has short hair and uses the regular nozzle, while I use the diffuser for my curls. It heats up in seconds, feels really sol... See more

Rated 1 out of 5 stars

I purchased the hair dryer but personally did not care for it. I reached out to customer service. They responded asked me for more explanation. I told them it simply wasn’t for me. They will not respo... See more

Company replied

Rated 3 out of 5 stars

Advanced functions feel effortless in daily routines. Drying is faster, safer, and more polished without sacrificing comfort or hair health.

Rated 4 out of 5 stars

This dryer's superior features and lightweight construction make it adaptable. It no longer feels like a chore to style every day.

Company details

  1. Hair Product Store

Written by the company

Vividreamore is a next-generation beauty tech brand on a mission to revolutionize hair care through innovation and intelligent design. We develop smart hair dryers and styling tools that go beyond aesthetics—they are powered by advanced features like gravity sensors, heat-sensing technology, and brushless high-speed motors to deliver salon-quality results with minimal heat damage. At the heart of our design process is real user feedback. Every product is created to solve genuine, everyday pain points—from frizz control to hands-free drying—and tailored for modern lifestyles, whether at home, on the go, or at the gym. We believe in Tech for All—making cutting-edge beauty technology accessible and affordable without compromising on performance. Sustainability is part of our mission: our packaging is eco-conscious, and we plan to introduce trade-in and recycling programs to reduce electronic waste. At Vividreamore, innovation isn’t just about features—it’s about empowering confidence, enhancing routines, and creating thoughtful solutions for diverse hair types and individuals.


Contact info

3.3

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall

Overall, it performs well, but the maximum heat setting feels a bit too strong for my liking.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Charged for Cancelling an Order

I purchased two of the hairdryers, but did not realize just how much they would be charging to ship and add a Safe Trak charge on the price. I immediately contacted them and told them to cancel my order. I received this response:
Thank you for your request to cancel order #.
We can process your cancellation as it was made within 24 hours of your order date. According to our policy, cancellations within 24 hours are subject to a 15% cancellation fee on the product price.
Based on your order details, here is the breakdown of your refund:
Description
Amount
Refundable Amount
Notes
Velo Essential Hairdryers
$110.00
$93.50
(85% of product price: $110.00 × 0.85)
Safe Trak (Service/Add-on)
$11.00
Non-refundable
Fees for additional services are non-refundable upon cancellation.
Shipping Fee
$27.00
Non-refundable
Non-refundable as per policy.
Round Up
-$0.02
Non-refundable
Fee adjustment non-refundable.
Total Refund to You
$93.50
Important notes:
Only the product price ($110.00) is eligible for the 85% refund. Other fees (Safe Trak, shipping, adjustments) are non-refundable upon cancellation.
If your cancellation is confirmed, $93.50 will be refunded to your original payment method within 30 business days.
Please reply to this email to confirm:
✅ "Yes, please cancel my order #251240 and issue a refund of $93.50."
Once we receive your confirmation, we will proceed immediately.
Thank you for your understanding.
Best regards,
Vividreamore Customer Support

They basically told me because I cancelled my order they would be charging me $54.48! They were the ones to check the green box....
How many other people have been charged for cancelling? I received no product and the items weren't even sent, but they charge me, FOR WHAT!!!

13 December 2025
Unprompted review
Rated 5 out of 5 stars

This time, blow-drying my hair gave it

This time, blow-drying my hair gave it an amazing lift at the roots without any mousse or teasing. Unlike usual, it didn't look flat at all - I love how naturally full and voluminous it feels.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

I purchased the hair dryer but

I purchased the hair dryer but personally did not care for it. I reached out to customer service. They responded asked me for more explanation. I told them it simply wasn’t for me. They will not respond now to give return authorization. Do not purchase from this company. They advertise they are happy to accept returns but won’t respond. I am shipping it back anyway to the address it came from and hopefully they will do the right thing and issue a refund.

8 September 2025
Unprompted review
Vividreamore logo

Reply from Vividreamore

Dear Debra,

We are very sorry for the delay in getting back to you. Our standard is to reply within 24–48 hours, and we regret falling short this time.

At Vividreamore, every customer’s feedback is important to us. As a special case, we have arranged for you to keep your dryer and still receive a refund. We sincerely hope this shows our commitment to customer satisfaction.

Your feedback will help us improve, and we truly thank you for giving us the chance to learn from your experience.

— The Vividreamore Team

Rated 5 out of 5 stars

Good hair dryer

Bought this originally for myself, but now my husband keeps using it too! He has short hair and uses the regular nozzle, while I use the diffuser for my curls. It heats up in seconds, feels really solid in hand, and looks great on the counter. We’ve had zero issues and both love the results. Might have to get a second one just to avoid the morning battle!

16 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look