Vivid Racing Reviews 

830
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the smooth online ordering process, noting that many items arrive very quickly and match product descriptions accurately. Many buyers often mention that the delivered automotive parts fit their specific vehicles properly and function wonderfully during installation. Some reviewers were not happy with significant delivery delays and prolonged waiting periods for various backordered items. Consumers additionally reported frustrating communication problems, mentioning that customer support teams were exceptionally difficult to reach. People also experienced major challenges when attempting to secure timely order cancellations and proper financial refunds.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and fit, as many reviewers report that... See more

Order

Consumers find order to be ambiguous, reflecting a sharp division in their experiences. While some reviewers... See more

Delivery service

Reviewers share mixed feedback about the delivery service, with some customers praising fast shipping times... See more

Customer service

Customers had ambiguous experiences with customer service, as opinions regarding support interactions varied... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on product standards are sharply divided among... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a pipe for my 1990 CR250. Vivid Racing website said " In Stock". Months went by. I called a few times, someone answered and said, " Let me connect.you to correct department". Phone would... See more

Company replied

Rated 4 out of 5 stars

Bought a new hood for my 2005 mustang, the product was as described and looks better than anticipated. Delivery was slow but being from Canada it was expected. Did not expect the price for tariffs if... See more

Company replied

Rated 4 out of 5 stars

Arrived on time, good quality part it seems and feels like, waiting on getting it all situated but got a dual tip muffler for my 2002 Saab 9-3 turbo anniversary edition and I'm excited to see how it s... See more

Company replied

Rated 4 out of 5 stars

Ordered headlights for daughter's subaru. The lights came in a couple of days. Put them in last weekend and everything worked as advertised. Quick easy and what I ordered. Pleased with the experience... See more

Company replied


Company details

  1. Car Accessories Store
  2. Tuning Automobile

Information provided by various external sources

VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.


Contact info

3.0

Average

TrustScore 3 out of 5

830 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(830)

107 reviews in the last 12 months

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Rated 1 out of 5 stars

FRAUDULANT CHARGES ON MY CARD AFTER ORDERING FRM VIVIDRACING

after using my credit card with vivid racing a couple days later there was fraudulent charges on the my credit card had to call and cancel my card and after calling there customer service about my order i wasnt satisfied with there answers and decided to ultimately cancel my order after waiting all day still no email stating the cancelation was done and the return was on its way, i wouldnt even give vividracing a single star but i had to give atleast 1 star to give a review, DO NOT WASTE YOUR TIME OR YOU MAY GET FRAUDULANT CHARGES ON YOUR CARD

29 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Ron - we're sorry to hear about the fraudulant charges on your card. We do have an accounting team here, along with several checks in place to prevent issues like this, so it sounds like this may be more of a matter of confusion, or something that we could possibly provide more context on. Please reach out to our customer service team and we can help you with anything you need from us from there. Thank you

Rated 5 out of 5 stars

Great company

Ive had great experience every time I order from you, they are transparent through the whole process. I will be ordering more parts through you in the future

19 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thanks for the review! We’re glad you’ve had a great experience and appreciate your trust. We look forward to your future orders!

Rated 5 out of 5 stars

Fast shipping-great prices

I order all my parts from vivid! From their easy to use site, to their fast response from customer service, its why i keep coming back. Would recommend to anyone

20 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thanks for the review! We’re glad you enjoy our site and customer service. We appreciate your loyalty and recommendation!

Rated 5 out of 5 stars

Clutch

Order a clutch for my dodge challenger. Great price and service

16 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thanks for the review! We’re glad you got a great price and service on your Dodge Challenger clutch. We appreciate your support!

Rated 5 out of 5 stars

New to this product and company

Order was as expected with reasonable delivery time. Am new to this particular product but quailty appears to be as advertised, good fit and suitable for my application. Now installed, time will tell.

20 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thank you! We’re glad your order arrived as expected and that everything fits well—hope it continues to perform perfectly.

Rated 5 out of 5 stars

Ordered on Black Friday

Ordered on Black Friday, and received it in 2 weeks! I thought these fenders were backordered but customer service did a really good job on getting it quickly to me!

19 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Thanks for the review! We’re glad our team could get your fenders to you quickly.

Rated 5 out of 5 stars

Extremely satisfied!!

There was an item description error on a clutch, sent it back, with in a few days, the right clutch was sent back out! They were very helpful and communication was on point 👉! Will buy again through them! Thanks again

11 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Morgan - our apologies for the initial issues with that initial order, but really happy to hear we made it right after that! Thanks for your patience and feedback here.

Rated 5 out of 5 stars

Subaru oil cooler

I recently received my latest purchase.an oil cooler for my 05 Forester.this is my 2nd time buying from vivid.1st time I purchased an advan wheel set and I’ve got nothing but good things to say about vividracing.fast shipping,no issues with products. Would definitely recommend!

9 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hi - awesome to hear about your experiences with us and thank you a ton for the feedback! Thank you for continuing to use us as well.

Rated 5 out of 5 stars

Am very satisfied with the service and…

Am very satisfied with the service and the quality parts os the PRL air intake thanks guys keep the hard work

28 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hi Manuel - glad you were satisfied with the service we offered and that you were happy with the air intake you purchased. Thanks again!

Rated 5 out of 5 stars

Everyone here was very helpful

Everyone here was very helpful, My order arrived a little earlier than expected! Definitely will be ordering more parts through them!

10 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Saint - glad we were helpful when you needed us, and happy you were pleased with your order! Thank you.

Rated 5 out of 5 stars

I had a great experience from vivid…

I had a great experience from vivid racing, I bought headlights and they fit perfect and everything! They arrived with no damage and I was very happy!

24 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Blake - Awesome to hear! Thanks for your feedback.

Rated 4 out of 5 stars

Ordered headlights for daughter's…

Ordered headlights for daughter's subaru. The lights came in a couple of days. Put them in last weekend and everything worked as advertised. Quick easy and what I ordered. Pleased with the experience, something I have come to not expect from online ordering.

19 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hi Canute - really great to see you were happy with the headlights you ordered for your daughters vehicle! We hope she likes them too. Thanks again!

Rated 1 out of 5 stars

Won’t process order

Placed an order almost a month ago. No updates on status. Called the support number, was told they will check. Never heard back.

9 December 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hi - we're sorry for the lack of communication on your order, and lack of follow up. We're going to pass this to our team, who should be able to contact you directly on this. Thank you for your patience!

Rated 4 out of 5 stars

Quality product

Overnight shipping could have gone quicker but overall great product. IRP Triple grip clutch definitely out performs stock!

7 November 2025
Unprompted review
Vivid Racing logo

Reply from Vivid Racing

Hi Brandon, we're glad to hear you're impressed with the IRP Triple Grip Clutch and that it's outperforming your stock one! We apologize if the overnight shipping wasn't as quick as expected, but we appreciate your understanding and your business. Enjoy the enhanced performance!

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