Great experience with Vivid Gold! I recently bought a PSN wallet top-up for my PlayStation Plus subscription, and the code was delivered quickly and worked perfectly. Fast, reliable service—I would de... See more
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I like how easy it is to access your website and also how reliable your help contact info is. First time I wanted to buy from you guys I had to get some proof you were legit. Your helpline assisted me... See more
The user interface was simple enough and easy to use which made the process of getting and buying a particular item very easy. The codes for gift cards are also delivered instantaneously, unlike some... See more
Company replied
The online platform works seamlessly to make purchases. Have been dealing with vivid gold for a while now; from buying PS store credit frequently to a racing chair and kit. No disappointments to date... See more
Company replied
Company details
Written by the company
We provide “alternative” payment rails for digital content purchases via Q-Commerce platform of digital gift cards to consumers in Africa.
Contact info
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenya
- +254724925236
- digital@vividgold.africa
- vividgold.africa
4.7
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swift response & Quality services
9 April 2023
My go to store whenever I need to top…
My go to store whenever I need to top up my PSN wallet. With Margery's assistance the process is always flawless. She is the best.
2 April 2023
Timely feedback
30 March 2023
Quick,Efficient and effective way to…
Quick,Efficient and effective way to buy PSN network cards. Codes received after purchase via email. All automated.
30 March 2023
Great customer service
27 March 2023
To bad service
13 March 2023
Reply from Vivid Gold - Gift Card Marketplace
Apologies for an bad experience encountered. Kindly share your order number to confirm any hiccups you may have encountered while placing an order.
Spectacularly underwhelming
What a joke of a store,huge pass, rather purchase elsewhere as y'all should.
21 February 2023
Unprompted review
Reply from Vivid Gold - Gift Card Marketplace
Kindly provide your order details for us to confirm the genuity of this review.
Reliability and accessibility
17 February 2023
Great Service
Amazing service from an amazing team, great work guys!!! It was a pleasure doing business with you.
19 February 2023
LEGIT.................
17 February 2023
The ease of payment and delivery of…
The ease of payment and delivery of service is Top Notch
4 February 2023
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the positive feedback
I liked how fast how fast the service…
I liked how fast how fast the service was once after payment and before. Only problem was on the Web page there was some false advertisement on a few of the ps plus giftcards
9 February 2023
Reply from Vivid Gold - Gift Card Marketplace
Greetings. Thank you for the feedback. The ps plus gifts cards all have descriptions to read prior to purchase. Note, there are three versions of ps plus gift cards essential, extra, deluxe. Please be sure you are purchasing the correct version of the ps plus as they vary in on price. Currently, the only way to purchase ps plus is by topping up psn wallet, then proceed to purchase the ps plus from psn store. I believe the same is correctly paraphrased on each product description prior to purchase. Thanks for shopping.
Monopoly delusions
Utter Psychopaths, They perform deceptive practices and if you criticise or call them out they are like "why don't you buy from somewhere else it's a free market duh" Dont even bother with Filth like these dudes don't shy from exposing these freaks their business is at a loss and they prefer scamming their way back to relevancy, They think they are a monopoly while constantly hiking their pricing even for non physical items I.e digital codes(giftcards) as if it's a money laundering scheme, I don't care if it's inflation these absurd price tags are unjustified trust me there's other various better priced legit outlets to purchase digital codes, don't waste your money on these clowns.
Ps. I don't want freebies at your store I purchase stuff at their intended price because I can afford them I don't need your charity so whine all you want, your shady dealing are at their end,reviews are meant for the next person to rethink owning any hyperinflated device from a disrespectful sham shack.
25 January 2023
Reply from Vivid Gold - Gift Card Marketplace
Greetings. We regret having received this negative feedback. Our pricing model is close to face value. You had the option to opt out of placing your order, if you felt the pricing is not friendly. We believe you received your digital code within record time, and it was for the value you paid for. Take note, we do not conduct any money laundering scheme activities as you claim. You may proceed with other options at your preference. Thank you.
Accurate and timely
6 February 2023
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the positive feedback.
The service was awesome...and very easy…
The service was awesome...and very easy on how to purchase items
31 January 2023
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the positive feedback.
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