A great experience, both online and by phone ( I was contacted by phone as the Vase I picked didn't match the plant I bought for my mum). Just a little difficulty to find the minimum spending for th... See more
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Perfect. Precise advance notification for the delivery. Very nice delivery service and very good product (Christmas tree). I will repeat the experience next year for sure!
The plants I received were beautiful and well-kept. The delivery was made on time. I love it!
Cortesia e disponibilità: oggi merce rara
Company details
Information provided by various external sources
Oltre 3000mq di esposizione di piante ed accesori. Nel vivaio Roma Garden troverai ciò che cerchi. Offriamo servizi a domicilio di consegna e giardinaggio.
Contact info
Via della Maglianella 51, 00166, Roma, Italy
- 0666959200
- info@vivaioromagarden.it
- vivaioromagarden.it
Replied to 50% of negative reviews
Typically replies within 24 hours
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The plants I received were beautiful!
The plants I received were beautiful and well-kept. The delivery was made on time. I love it!
A great experience
A great experience, both online and by phone ( I was contacted by phone as the Vase I picked didn't match the plant I bought for my mum).
Just a little difficulty to find the minimum spending for the delivery.
thank you!
Goods were missing and needed to be…
Goods were missing and needed to be carefully counted; a plant was delivered sick; after-sales service was good and refunds went smoothly.
Hmmmmm
Our Christmas tree last year was great so we re-ordered this year. We paid the same as last year - €165 for a Nordmanniana tree when on arrival had a different label and price tag of €70 attached and was definitely not the same as last year. More like a rossa but by photo they insisted it is indeed a Nordman. Oh well, next year a different vendor!
My experience
In all honesty Vivaio has a large selection of plants. However a lot of them were unavailable probably due to a large demand.
Delivery was punctual but two plants that I ordered were not delivered as they forgot to include them in the delivery. The plants delivered were dry and in urgent need of water. Not all the plants had a "how to take care" card and I had to do some research on how much water they needed and were I had to place them with respect to the sun rays. In one of the plants I found a small, dead cockroach.
they tried to deliver more than once
they tried to deliver more than once. they were very patient with me
Disponibili, puntuali e cortesi
Excellent delivery.
Perfect
Perfect. Precise advance notification for the delivery. Very nice delivery service and very good product (Christmas tree). I will repeat the experience next year for sure!
Staff gentile e disponibile e consegna…
Staff gentile e disponibile e consegna a domicilio perfetta
sempre professionali e piante al TOP!
This is a terrific way to have plants…
This is a terrific way to have plants and pots delivered.
Great service for the second year in a…
Great service for the second year in a row. Friendly, helpful staff all round. Highly recommend.
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