My order was delivered really quickly. There were some items out of stock and one item that hadn't been included, but Viva were so apologetic and resolved the issues really quickly and very profession... See more
Company replied
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Review summary
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Reviews shaping this summary
We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scis... See more
I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professio... See more
First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... See more
Company replied
Company details
Written by the company
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Contact info
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, United Kingdom
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4.7
Excellent
315 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I had ordered clipper and the spring…
I had ordered clipper and the spring was broken from first time use
Once I send you a photo showing the broken spring was replaced with in three days
Outstanding service
Thank you
17 February 2026
Good value quality items delivered on…
Good value quality items delivered on time and would highly recommend
28 January 2026
Superbly crafted nail clippers giving a…
Superbly crafted nail clippers giving a good clean cut. Much better than others I have previously purchased elsewhere.
23 January 2026
Excellent after sales service : nail scissors
Following my earlier review, Vivian have promptly replaced my nail scissors and the replacements cut perfectly. many thanks to a company that takes feedback very seriously
22 December 2025
Reply from vivainstruments.co.uk
Hi Jim,
Thank you for taking the time to leave a review. We’re really sorry to hear that the scissors didn’t perform as expected—this definitely isn’t the experience we want for our customers.
We’ll be sending you an email shortly with instructions on how to receive a replacement item. If you have any questions in the meantime, please don’t hesitate to reply to that email and our support team will be happy to help.
Thanks again for your feedback—it helps us improve.
Viva Instruments
Quality service
Speedy delivery, item as described. Nail nippers are sharp and easy to use
4 January 2026
Thank you Viva Instruments
Thank you Viva Instruments. Your products are fantastic. Your customer service is excellent. Keep doing you, fab, fab, fab!
2 January 2026
Reply from vivainstruments.co.uk
Thank you so much for your kind words! 🌟
We’re absolutely delighted to hear that you’re loving our products and had a great experience with our customer service. Feedback like this really means the world to the whole Viva Instruments team.
Thanks again for taking the time to share your experience we truly appreciate your support! 💛
Very great service and extremely quick…
Very great service and extremely quick delivery time, Thank you so much
29 December 2025
Top quality at a great price
We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scissors have proved excellent, such great quality and ease of use.
20 December 2025
I ordered, then...
I ordered. I paid. They supplied. As expected. Just how ****ing delighted am I expected to be??!!
19 December 2025
Initially
Initially, the first set of toenail clippers didn’t meet my expectations. However, Viva Instruments demonstrated outstanding customer service by promptly providing a more appropriate set of clippers within a week.
19 December 2025
Unprompted review
Blunt
The scissors were extremely blunt I was unable to cut podiatry felt with these. Useless.
18 November 2025
Reply from vivainstruments.co.uk
Dear Louisa,
Thank you for taking the time to leave your feedback, and I’m really sorry to hear about your experience. The scissors should certainly not be blunt, and I completely understand your frustration.
The scissors you purchased are manufactured with sharp/blunt blades, which means they are not as sharp as sharp/sharp blades. This design is intentional for certain podiatry tasks, but they should still cut effectively so what you described is certainly not right.
I’ve just sent you an email so we can look into this further and get the issue resolved for you as quickly as possible. Please check your inbox when you can we’re here to help and want to make this right.
Thank you,
Viva Instruments
Very happy.
Fast delivery and excellent quality product, a joy to use - just wish my old nail clippers had broken twenty years earlier!
26 October 2025
Promptly and safely delivered
Promptly and safely delivered. Only just started to use the clippers but they have a pleasing air of quality about them and are really effective
25 September 2025
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