I've been using Vitl for a few years now and I'm really impressed. The vitamins feel high quality, the packaging is clean and easy to use, and the daily packets make it simple to stay consistent. I'... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been doing the vitl trial and have been very happy. I really like the fact I'm taking the vitamin ingredients rather than additional bulkers and fillers. I have also noticed my Whoop stats ha... See more
Company replied
My experience with Vitl has been excellent so far! I've had to pause my vitamin plan for quite some time due to some blood test results and Lika has been fantastic at helping me through the process. S... See more
Company replied
I’ve been a customer for over a year now and can honestly say I really notice the difference when I’m taking these vitamins regularly. On the odd occasion I forget, usually when I’m on holiday... See more
Company details
Information provided by various external sources
Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.
Contact info
Francis House, 11 Francis St, SW1P 1DE, London, United Kingdom
- 0203 488 0747
- info@vitl.com
- vitl.com
4.8
Excellent
2K reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love how they go through thorough…
I love how they go through thorough assessment to personalise the supplement intake for each individual. I personally found very helpful for my work and training!
16 September 2024
Unprompted review
Reply from VITL
Hi Michael,
Thank you so much for this wonderful review!
I am so happy to hear you enjoyed taking our health assessment and that your work and training are both benefitting!
Best wishes,
Anouk 💛
Fantastic service
Fantastic service
Very quick to respond to any info I have need
And the vitamins a amazing
16 September 2024
Unprompted review
Reply from VITL
Hi Gillian,
Thank you so much for taking the time to leave this Trustpilot review!
We really appreciate the feedback and hope you continue to enjoy being part of the Vitl family!
Best wishes,
Anouk 💛
Brilliant customer service as usual
Brilliant customer service as usual! Absolutely love these products, would highly recommend.
9 September 2024
Unprompted review
Reply from VITL
Hi Timea,
Thank you so much for your kind words! We're thrilled to hear you love our products and that our customer service continues to meet your expectations.
Your recommendation means a lot to us. If there's anything else we can do for you, please let us know!
Best wishes,
Anouk 💛
5 star customer service
5 star customer service. Cannot do enough to help you. Great products. I have noticed a difference after 10 days of taking. There are lots of offers and discounts to take advantage of. Would highly recommend.
9 September 2024
Unprompted review
Reply from VITL
Hi Rachael,
Thank you so much for your glowing review!
We're thrilled to hear that you're enjoying our products and that you've noticed a positive difference. It's great to know that our customer service has made a good impression, and we're pleased you find the offers and discounts valuable.
Your recommendation means a lot to us!
Best wishes,
Anouk 💛
Just so easy
Really love the Vitl concept of having a consultation and then out rolls exactly what you need! No more research into supplements or reading endless labels in the shop. My Essential One has been my trusty friend as it makes me feel a whole lot better.
6 September 2024
Unprompted review
Reply from VITL
Hi Laura,
Thank you so much for sharing your experience!
We're thrilled to hear that you're loving the Vitl concept and that The Essential One has become your trusty companion.
Our goal is to take the guesswork out of supplements, so it's great to know the consultation has helped streamline your wellness journey.
We're happy to be a part of what makes you feel better every day! 😊
Best wishes,
Anouk 💛
I’ve been using Vitl female…
I’ve been using Vitl female multivitamins for a few months and I can see significant difference. Please never stop or change the formula of this wonderful product.
30 August 2024
Unprompted review
Reply from VITL
Hi Helena,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're noticing such positive changes from using our female multivitamins.
Thanks again for your support!
Best wishes,
Anouk 💛
Speedy reply when I had an issue and it…
Speedy reply when I had an issue and it was bank holiday! Sorted the problem immediately.
I have been using the products for years. Great quality!
26 August 2024
Unprompted review
Reply from VITL
Hi Luana,
Thank you so much for your kind words! We're thrilled to hear that we could assist you promptly! It's wonderful to know you've been enjoying our products for years.
Your support and satisfaction mean the world to us! 😊
Best wishes,
Anouk 💛
Problem with order resolved!
When contacting Vitl with a problem with my order, they resolved the matter within 12hrs Fantastic service. Would definitely recommend them.
14 August 2024
Unprompted review
Reply from VITL
Hi Tisha,
Thank you so much for taking the time to leave this review! We are so glad to hear your issue was resolved quickly and we do hope you enjoy your vitamins!
Best wishes,
Anouk 💛
A tailored service for your bodies…
A tailored service for your bodies needs. I have been taking my vitl for 3 weeks now and my skin feels amazing, I have IBS and have seen a dramatic difference in my digestion and bloating. I have more energy and was told I likely wouldn't see results until after a month but I'm already feeling great.
10 August 2024
Unprompted review
Reply from VITL
Hi Samantha,
Thank you so much for sharing your experience! We’re thrilled to hear that your personalised vitamins are already making such a positive impact on your skin, digestion, and energy levels. It's fantastic that you're noticing these benefits even earlier than expected! 🌟
Please don’t hesitate to reach out if there’s anything else we can do for you—your feedback is invaluable!
Best wishes,
Anouk 💛
Excellent company
Excellent company. Very friendly, professional, fast delivery of my vitamins. I have already felt the difference with the vitamins I have been taking. The vitamins come in a sealed foil pouch for each day, which makes life so much easier when you're on the go. The customer service goes above and beyond to assist your needs. I will be highly recommending this lovely company to my family and friends.
7 August 2024
Unprompted review
Reply from VITL
Hi Sarah,
Thank you so much for your kind words! We're delighted to hear that you're experiencing the benefits of your personalised vitamins and that our packaging is making your daily routine easier.
It's wonderful to know that our customer service team was able to assist you and make your experience with us a positive one.
Thanks again for choosing us!
Best wishes,
Anouk 💛
Tasty protein bars!
The tastiest protein bars I have ever eaten. Quick service, delivered to my door in a few days.
29 July 2024
Unprompted review
Reply from VITL
Hi Andrew,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our protein bars and that our service met your expectations.
Your satisfaction is our top priority, and we're glad we could provide you with a quick and convenient delivery.
Best wishes,
Anouk 💛
Protein bars are great and the best…
Protein bars are great and the best tasting on the market
3 August 2024
Unprompted review
Reply from VITL
Hi Berro,
Thank you so much for taking the time to leave this review!
We are so happy to hear you are enjoying our protein bars!
Best wishes,
Anouk 💛
Reply from VITL
Hi Izzy,
Thank you so much for taking the time to leave us this review!
We are so glad to hear you had such a positive experience with Vitl!
Best wishes,
Anouk 💛
Excellent company up to now no…
Excellent company up to now no complaints,
Polite, professional fast Delivery and good value for money, if any of this changes, I will be sure to let you
Know.
2 August 2024
Unprompted review
Reply from VITL
Hi declan,
Thank you so much for these kind words!
As a small company reviews really make a difference and we are so happy to have you as part of the Vitl family!
Best wishes,
Anouk 💛
The customer service is excellent
The customer service is excellent. Having placed an order by accident, the team got back to me within a few hours, cancelling the order and issuing a refund.
I would recommend this company based on both the product and the service.
1 August 2024
Unprompted review
Reply from VITL
Hi Hannah,
Thank you so much for taking the time to leave these kind words!
We are so glad to hear you had a positive experience with both our product and service!
Best wishes,
Anouk 💛
Speedy responses
Speedy responses
Very helpful
Easy to contact, easy to find the contacts, unlike some other sites.
31 July 2024
Unprompted review
Reply from VITL
Hi Yin,
We are so glad to hear you had such a positive experience with our Customer Service!
We are so happy to have you as part of the Vitl family!
Best wishes,
Anouk 💛
Fast and efficient
Was recommended so gave it a go was quick and easy to give you my needs.followed by the recommendation and followed with a fast delivery.
14 July 2024
Unprompted review
Reply from VITL
Hi William,
Than you so much for taking the time to leave this 5 Star review!
As a small company it really does mean a lot to us and we hope you enjoy taking your supplements!
Best wishes,
Anouk 💛
15 days in I feel so much better
Already recommended and friends signed up... swift delivery fun packaging practical on the go bubble packs.. daily labels and made just for you... love love love it.. been taking them for 15 days and already feeling the benefit
26 July 2024
Unprompted review
Reply from VITL
Hi Lisa,
We are so happy to hear you love our product!
Thank you so much for the positive feedback and we hope you continue to enjoy taking your supplements!
Best wishes,
Anouk
Reliable service
Vitl offer a great service and the customer service team are particularly reliable when it comes to making changes, always accommodating my needs, even with last minute changes. Thanks especially for Lika for the recent help.
24 July 2024
Unprompted review
Reply from VITL
Hi there,
Thank you so much for taking the time to leave this review, it means the world to us!
We are so happy to hear you had such a positive experience with our Customer Service and I will be sure to pass on your kind words to Lika!
Best wishes,
Anouk 💛
This is my first order
This is my first order. My son referred me to VITL so received a substantial, intro discount. Delivery was fast and the fact that each days vits are in a sealed foil pouch, makes life so much easier. At the age of 72, I've been taking supplements for various things, for many, many years and have never truly felt the benefits. I know they explain you need to give it around 3 months for the benefit to kick in, but since taking these .. and I'm only in my second week .. I can already feel a difference and, I dont say this flippantly, as remember, I'm a serious, long term supplement taker !! This company are certainly worth a try .. I'm so grateful to my son for the referral 👍
22 July 2024
Unprompted review
Reply from VITL
Hi there,
Thank you so much for your kind words! We're thrilled to hear you're already feeling the benefits of our supplements.
It's wonderful that our packaging and delivery have made things easier for you. We appreciate your trust in VITL and your son's referral.
Your satisfaction means the world to us!
Best wishes,
Anouk 💛
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