VitaminVersand24 DE GmbH Reviews 1,081

TrustScore 4.5 out of 5

4.7

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Company details

  1. Vitamin and Supplements Store

Written by the company

Entdecken Sie bei Vitaminversand24.com eine umfangreiche Auswahl an hochwertigen Vitaminen und Nahrungsergänzungsmitteln. Mit jahrelanger Erfahrung und einem Fokus auf Kundenzufriedenheit bietet Vitaminversand24.com nicht nur erstklassige Produkte, sondern auch einen hervorragenden Kundenservice. Ob Sie auf der Suche nach spezifischen Vitaminen, Mineralstoffen oder allgemeinen Gesundheitsprodukten sind, Vitaminversand24.com ist Ihre vertrauenswürdige Quelle. Profitieren Sie von regelmäßigen Rabattaktionen, einem benutzerfreundlichen Online-Shop und schnellem Versand. Teilen Sie Ihre Erfahrungen und helfen Sie anderen Kunden, die beste Wahl für ihre Gesundheit zu treffen


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Positive experience

Positive experience, order well packed and rapidly shipped, arrived quickly. Many thanks to Marie for her prompt reply and for kindly making my requested small revision to the order before shipping next day. High-quality products, although too soon to judge their efficacity in my case.

26 January 2026
Rated 5 out of 5 stars

Excellent customer support

First purchase. After sending an email telling I received the wrong items, i got an answer saying the correct items would be sent as soon as possible; including a label to send back the wrong items. ... I received the right products before me sending back the wrong ones. Chapeau!

17 May 2025
Unprompted review
Rated 3 out of 5 stars

No goods or money, and about week no respond...

It's been a month since the purchase... Spent ~100 Eur. No goods or money, and about week no respond... I'm trying to wait some more...

PS: received goods. Quality good, but took more than month for shipping and bad costumer service.

20 April 2024
Unprompted review
VitaminVersand24 DE GmbH logo

Reply from VitaminVersand24 DE GmbH

Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that you have not received a response from our customer service team.

We sincerely apologize for the inconvenience caused. We normally respond to all inquiries within 24 hours. Unfortunately, we were unable to locate your order under the name you provided. Please send us your order number and contact details so that we can check the status of your order immediately and find a solution. Our aim is to ensure that you either receive the goods you ordered or a refund.

Thank you for your patience and understanding.

Translated with DeepL.com (free version)

Rated 2 out of 5 stars

Voucher inactivated

Received a voucher with my last purchase, and forgot to put it along with my order.
Contacted "customer service" immediately, and were told it wasn't redeemable even though I send them screenshot were it was activated with the same items I already bought. And when I showed them that, they out of a sudden inactivated the code, who didn't have an expiration date. They were being rude and dealt with it in a very immature way.
Bottom line is that their custom service is impolite, and even Amazon will talk to you better way.

1 January 2023
Unprompted review
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