Vitaltrack Reviews 

Well, as someone has already mentioned on here, I was shocked to see the One-Star reviews on here! I bought my Vital Track BP monitor, via a review site for NHS recommend monitors (needless to say, I can't find that site now). So far I have no reason to complain, it arrived promptly, was very easy to set up, and as far as I can tell, is doing the job it's meant to.
The equipment has a good quality feel and is packaged well, the instructions are clear enough, broken down into relevant sections.
I now face a quandary, have I just wasted my money, or do I buy another brand that is actually certified by British Heart Foundation/NHS? Or maybe the review site has been hacked, who knows, we live in a world of unknowns these days. Meanwhile, I will continue using the Vital Track monitor.

Update... I feel very disappointed on reading some of these reviews, and now have doubt on the accuracy of the machine. So, I will look into returning the product and get one that is certified.

I made a purchase without reviewing the website first which I never do. I was half sleeping when I searched for a pulse oximeter and vitaltrack was recommended. So needless to say I went ahead and purchased one. I received my purchase 2 working days later. Free delivery. I have just now tested my oximeter and it works grand. I then decided to read the reviews and am really confused as to what I am seeing. All these 1 star reviews, all negative. Now if I had read the reviews first I would never have purchased from them but fortunately I have no complaints that I did. My location shows as GB but I am from Northern Ireland.

This company is NOT legit. I ordered their blood pressure monitor (I have to monitor it daily). The item has yet to arrive! They DO NOT respond to emails or phone calls. I have raised a despute with my bank to recover the monies. AVOID AVOID AVOID. Cheap nasty scammers

Vital Track tense machine, doesn't work correctly. Power level changes. Product is dangerous and not fit for purpose.
Tried to contact vital Track to return unit, there are no responses to email and phone message says they are busy and ring back in 10 minutes.

Machine arrived but no video guidance and I cannot clearly read the booklet provided. I've called daily, no reply. I've emailed several times, no reply. I've contacted them online via their website, no reply. I do not want to use this machine without clear instructions as there are health risks if I'm not using it correctly!!!!! Please can someone just send me a video as the QR code they sent me with the machine doesn't work!!!!!

This is a scam the item did not show up please do not order from this place. SCAM SCAM SCAM SCAM

Ordered a blood pressure monitor paid for next day didn't turn up till the following week. Returned item as I bought one whilst it was still out for 'next day delivery'. Returned item and still haven't received my refund. Tried to call and email but no reply

Product was faulty. They never answer the phone. They do not reply to emails. I think it is a scam.

SCAM BEWARE
impossible to reach them, phone number doesn't work
No response to email
I have been screwed but I will find justice...

I tried ordering by telephone however there was a message saying they were having problems with phone service so i ordered on line, what a mistake. I kept sending e-mails asking for tracking info never received it. cancelled my order and contacted my credit card telling them not to pay the charge. 5 days later it arrives ona Saturday no way to contact anyone. I sent an e mail telling them I wanted to return the item never heard from them. I put Return To Sender on the package and put it in thew mail. This coompany is not legit do not trust them.

I ordered an item on the 20th September and asked for a refund as it didn’t arrive ., ,they only sent me back 6.99 delivery not the £59.99 I paid for the item !
It’s been 8 weeks of constantly sending them e malls and no Answers.
DO NOT ORDER FROM THIS COMPANY
All they say is to contact blue ocean which you get no where from

Ordered BP monitor, 2-3 day delivery (supposedly).
They erroneously emailed me, confirming delivery.
5 days later, still no sign of item.
No response from 4 emails.
No answer on phone, ( "ring back in 10 minutes answering service ") after numerous attempts.
The pits..
Do NOT order from this company.

If i had read the reviews first I would not have purchased from this so-called company.

Several phone calls all saying ring back in 10 minutes our lines are busy (YES ALL COMPLAINTS) NO DOUBT

Filled in 3 separate forms they supply asking for details and saying they would reply back in 24 hours except for weekends
3 emails outlining my complaint and not a reply or acknowledgement.

When I looked up TRUST PILOT the answer was clear. Either a SCAM or not interested - Once they have your money.

Were both aged 85 and still think businesses are honest,..still learning the truth it seems. this company is NOT HONEST. judging by the comments they never have been.
malc

When I couldn't find any genuine independent reviews of this blood pressure monitor on the net I turned to Trustpilot & having read all the awful comments immediately requested a refund which to my surprise was processed . Narrow escape !

Tens machine didn’t arrive and the company doesn’t respond to emails. Calls are on an automated system that fobs you off.

Do not buy from this company. I bought because I saw an excellent review. But the item has arrived not as described and the company is not replying to any messages about returning. Their phone just hangs up. Scam.

I ordered a blood pressure monitor on the 29th October with a guaranteed delivery date of two days. On the 3rd Nov I decided to do a little searching on this company and I found a lot of complaints, from non delivery, cheap products etc. I launched a complaint on paypal (which luckily I used for payment) and also sent a strong email to vitaltrack.org demanding a full refund. To my surprise the full refund has been made this morning, lesson learnt.

TENS machine used once, now not working. Have emailed twice and tried phoning (always says call back in 10 mins they're busy). Useless !! Don't buy. Oh and their advert says '7 left' - it's been like that since I foolishly bought mine.

Glad I read the reviews before parting with my money for tens machine.

I have had exactly the same experience as your other reviewers, in my case with a blood pressure monitor. It packed up after two or three uses of it. Emails to the company go unanswered, and calls to the customer helpline no of 0161 399 0341 are continually answered by the same recorded message asking you to to "ring back in 10 minutes". I urge all customers similarly scammed to raise a complaint and request for a refund through their credit card or other payment channels, otherwise these so called suppliers will continue to get away with this. And what about the healthandliving,net website which continues to show the Vitaltrack device as "The Overall 2024 Winner for the Editor's Pick of the Best Blood Pressure Monitors" Are they part of the scam as well? I have reported my experience to them, but so far that recommendation remains up on their website.