Banner for Vitalformsdirect

Vitalformsdirect Reviews 19,292

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 18,676 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the application process, often noting how straightforward it is to fill out forms and navigate the website or app. Many appreciate the quick and simple steps, making stressful requests much easier to handle. However, some people were dissatisfied with the pricing, finding the costs to be too high or unclear, with additional fees appearing during the process. A few customers also mentioned that the service did not meet their expectations or that they felt misled regarding the actual cost compared to official state services.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing the application process as easy to... See more

Website

Users describe positive interactions with the website, finding it easy to use, navigate, and complete... See more

Service

Reviewers mention positive feedback about service, highlighting its ease and efficiency. Many customers found... See more

Price

Consumers consistently express dissatisfaction with the pricing, finding it too expensive and often... See more

Application

Reviewers highlight positive aspects of the app, consistently praising its ease of use and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just so easy to fill out the application, a little expensive but all good ,love that l didn't have to go through a whole lot of red tape or Bs ,thank you

Company replied

Rated 5 out of 5 stars

I feel mislead now because I filled out your forms thinking once I did this would be sent to receive the Certified Birth Certificate I would need. As I was filling out the forms on your website it sa... See more

Company replied

Rated 5 out of 5 stars

Pretty easy process, a lot of extra fees but if the processing is executed with in the 6 hrs as mentioned then well worth the extra fees if there is an urgency.

Company replied

Rated 5 out of 5 stars

It was very easy to fill out the application. I just used the information on the original Death certificate . But the coast is very high for a few pieces of paper .

Company replied


Company details

  1. License Bureau
  2. e-Commerce Service

About Vitalformsdirect

Written by the company

Visasyst Logo


Visasyst Logo

Complete Your Vital Records Applications Quickly With Vital Forms Direct

Vital Forms Direct has helped thousands of people across the United States get official copies of vital records from home.

Fast, Streamlined Application Process

We’ve simplified the vital records application process so you can request certificates from any U.S. state hassle-free.

Go to Vital Forms Direct

Get your Vital Record Certificate

Written by the company

Complete Your Vital Records Applications Quickly With Vital Forms Direct
Vital Forms Direct has helped thousands of people across the United States get official copies of vital records from home. Our convenient online platform helps you secure the birth, marriage, death, and divorce certificates you need quickly and easily.
Fast, Streamlined Application Process
We’ve simplified the vital records application process, so you can request the certificates you need from any U.S. state hassle-free. Our platform guides you through the process step by step, helping you prepare your application for quick processing by the appropriate state department.
Expert Support from Start to Finish
At Vital Forms Direct, our team of specialists understands exactly what’s required in each state. We’re here to help before, during, and after submission, and we check all applications to ensure they’re complete and accurate. This helps reduce errors and avoid unnecessary delays.
Your Security, Guaranteed
Your privacy and data security are our top priorities. We use advanced encryption software in compliance with leading data protection guidance to keep your personal information safe and secure at every step, so you can use our platform with confidence.
Simple and Convenient From Anywhere
Our platform walks you through each state requirement with clear instructions and assistance with supporting documents, so your application doesn’t get held up. With us, there’s no need to travel to government offices in person or wait in line — simply log in with your phone, tablet, or computer. Whether you’re handling paperwork for yourself or a loved one, we make it easy to manage multiple applications and get the documents you need. Apply anytime, from anywhere, and save time with Vital Forms Direct.

Fill in your Vital Record application form online from home.

Get your Vital Record Certificate

Fast, Streamlined Application Process

Contact info

Get your Vital Records now

Complete your Vital Records applications with Vital Forms Direct

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was timed and I had to get my…

It was timed and I had a hard time getting my information that fast.

5 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 1 out of 5 stars

i hate your switching us to trust pilot…

i hate your switching us to trust pilot and i don't have pdf file and i cant find out any thing that i sent in. what happen to the good old days, when thing were simple , you would just send the file direct on email

5 May 2026
Unprompted review
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with us. We’re sorry to hear that your interaction with our service did not meet your expectations, and we apologize for any inconvenience this may have caused.

At Vital Forms Direct, we aim to provide dependable support and a smooth process for all our customers. We would appreciate the opportunity to review your case in more detail so we can identify what went wrong and work toward a suitable resolution.

If you would like to get in touch with our customer service team, you may reach us through the link below:
https://www.vitalformsdirect.com/contact-us

Your feedback is important to us, and we value the opportunity to continue improving. We hope to regain your confidence in the future.

Yours sincerely,
Team Vital Direct

Rated 5 out of 5 stars

It was easy and simple to make the…

It was easy and simple to make the request.

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

Good

Good it worked well

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 4 out of 5 stars

Just didn’t know if was that much for a…

Just didn’t know if was that much for a replacement birth certificate but I’m happy my son will able to move on with his life

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 1 out of 5 stars

When an order isn't received

When an order isn't received, or lost in the mail, OR for whatever other reason, the company is impossible to reach. The only contact information they have is via their website by filling out a form. Their reply is standard boilerplate which is no help whatsoever

6 May 2026
Unprompted review
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with us. We’re sorry to hear that your interaction with our service did not meet your expectations, and we apologize for any inconvenience this may have caused.

At Vital Forms Direct, we aim to provide dependable support and a smooth process for all our customers. We would appreciate the opportunity to review your case in more detail so we can identify what went wrong and work toward a suitable resolution.

If you would like to get in touch with our customer service team, you may reach us through the link below:
https://www.vitalformsdirect.com/contact-us

Your feedback is important to us, and we value the opportunity to continue improving. We hope to regain your confidence in the future.

Yours sincerely,
Team Vital Direct

Rated 5 out of 5 stars

Very helpful

Very helpful

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

The ease of the application

The ease of the application

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

It was a user friendly website

It was a user friendly website. Easy to navigate and order your item.

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

Getting it done

Getting it done

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

Grateful

Grateful to have this option on line

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

User experience

User experience

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 3 out of 5 stars

Forced tovreview without compensation

Forced tovreview without compensation

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

We’re truly sorry that your experience with our service did not meet your expectations. At Vital Forms Direct, we work hard to ensure every customer receives reliable and supportive assistance throughout the process.

Your feedback is important to us, and we would appreciate the opportunity to better understand the concerns you encountered so we can address them appropriately. Our goal is to continue improving and to resolve any issues that may have affected your experience.

We would welcome the chance to review your case and work toward regaining your confidence in our service. Our team is ready to listen and provide the help you need.

You can reach our customer service team using the link below:
https://www.vitalformsdirect.com/contact-us

Sincerely,
Team Vital Direct

Rated 5 out of 5 stars

Good

Good good good

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

DDB45

CLEAR INSTRUCTIONS , EASE OF COMPLETING. VERY QUICK AND COMPREHENSIVE. VERY EASY

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you for taking the time to share your experience with VitalFormsDirect.com. Your feedback is very important to us, as it helps us continue improving the services we provide for customers who need fast and reliable access to vital records.

If you have any questions or need additional support, please feel free to contact us at https://www.vitalformsdirect.com/contact-us We’re here to assist you and ensure you have a smooth and confident experience.

Kind regards,
Team Vital Direct

Rated 5 out of 5 stars

Really good

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 4 out of 5 stars

So far so good.

So far so good. It will be great once I actually receive my document.

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 5 out of 5 stars

It was very easy

It was very easy

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

Rated 3 out of 5 stars

fingers crossed

hope it works like it says

6 May 2026
Vitalformsdirect logo

Reply from Vitalformsdirect

Hello,

Thank you so much for taking the time to leave us a positive review! We are delighted to hear that your experience with our services was satisfactory.

At VitalFormsDirect.com, we work hard to provide reliable, high-quality service and to exceed our customers’ expectations. Your positive feedback is a valuable acknowledgment of that commitment and motivates our team to continue delivering the best support possible.


Thank you once again for your support and for choosing us as your service provider!

Best regards,
Team Vital Direct

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look