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Vital Beat Reviews 229

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TrustScore 4.5 out of 5

4.7

Protective Clothing Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's quality and its ability to provide protection and peace of mind, allowing them to engage in various activities with confidence. The service is frequently praised for its excellence, with many highlighting the prompt delivery and exceptional customer support, even for international orders. People appreciate the responsiveness and helpfulness of the staff, who assist with measurements and ensure customer satisfaction. However, some people experienced issues with the t-shirts, noting that the dye was unstable or the pocket placement did not adequately cover the pacemaker area, requiring alterations. A few customers also mentioned that the protective pad could be a bit large, causing slight discomfort or occasionally slipping out of the pouch during strenuous activities.

What people talk about most

Product

Consumers find the product to be positive, highlighting its quality, effectiveness, and comfort for... See more

Quality

Reviewers highlight positive aspects of quality, with many describing the products as high quality,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the fast and professional nature... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent support and guidance... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many expressing surprise at how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad, I found Vital Beat. I have had an ICD implanted a few months ago and was worried about it getting damaged in case of having an accident during certain exercises. Vital Beat not only prov... See more

Rated 5 out of 5 stars

I first bought my Vital Beat pacemaker pad and shirts about 4 years ago when I first had my pacemaker put in. I have used it weekly playing hockey and cricket, and I couldn’t live without it! I recent... See more

Rated 5 out of 5 stars

The dimensions for the ICD protector are exactly as they should be, top quality. It does exactly what it is intended for and does it well, very fast delivery, communication with the seller is top-not... See more

Rated 5 out of 5 stars

Multiple ways to connect with customer service. Thadeo reached out immediately to my messages as we were trying to get the vital beat pad in a short time window. In the end we didn't need express shi... See more

Company details

  1. Protective Clothing Supplier

Written by the company

Vital Beat offers the best CE marked comfort and protection solution to medical device carriers of all ages(2-99y/o) worldwide. Wether you have a pacemaker, ICD, S-ICD, DBS, VNS, Port catheter, gastric or insuline pump or any other medical device, Vital Beat has the perfect solution for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent quality and service

The Sports Shield and shirts arrived quickly. The quality is excellent, and it was easy to arrange for international payment.
My partner and I have so much more peace of mind knowing that he is protected when he's doing the sport he enjoys.

4 October 2024
Rated 5 out of 5 stars

Pacemaker protector for tennis use

There was a quick response to my order with a follow up email asking me for further information to ensure the correct size protector was supplied. The item arrived within a week and proved to be a perfect fit, providing protection and reassurance whilst I am playing tennis.

23 September 2024
Rated 5 out of 5 stars

Even though we were using the company…

Even though we were using the company for the second time I found them helpful explained everything well and the product is superb and enables my son to continue playing sport which he loves
Many thanks to all those concerned John and Charlie Rutland

16 September 2024
Rated 5 out of 5 stars

Your product is great and fully serves…

Your product is great and fully serves the purpose of protecting my pacemaker while I do Brazilian Jiu Jitsu. This company was a pleasure to deal with. If there were high velocity strikes involved as in kick-boxing, I would use something with a more rigid (shallow turtle shell like) design which I did find but I prefer this product for ease of use, comfort and more than adequate protection for BJJ.

22 September 2024
Rated 5 out of 5 stars

Very good

service is very nice and helpful.
Sitze of the Shirts is good and the Material of the protection feels very naturially.

2 September 2024
Rated 5 out of 5 stars

Amazing product

Amazing product
Quality made top
We have bought from this company before and will always buy from them as product is fantastic
Customer service is fantastic
Efficient friendly
Sent a personal note with product
Thanking for my custom and saying any concerns to contact them.
Feel very valued
Excellent customer service and website and product

27 July 2024
Rated 5 out of 5 stars

Excellent service

Items as stated. Prompt service & personal contact to query an order error on my part to ensure order correct & successful.
Very impressed with the quality of the t-shirt & shield which has proved invaluable when 11month grandaughter hits on site of
pacemaker. Would recommend to all who have a pacemaker. Well worth the money for peace of mind.
Unable to attach photo to verify.

19 July 2024

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