CIBTvisas - NordicsReviews 

105
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I paid them 12000NOK for a visa premium service to Nigeria that I ultimately did not get on time (ran out of waiting time even after 15 days). They have no way of expediting an application and transf... See more

Company replied

Rated 5 out of 5 stars

Liu Yun (Elly) and her colleague took us through the entire application process. I didn't order the Premium service, since I have done this before. Even so, they gave a phenomenal service and guided... See more

Company replied

Rated 1 out of 5 stars

Horribly expensive and overly complicated! I paid 4500kr for a visa to Ghana, which would have cost me 750kr if I had just done the posting and online process my self. Would highly recommend anyone to... See more

Company replied

Rated 5 out of 5 stars

I had amazing experience by customer support. I couldn’t expect more support than Hawra did in my case. She was answering my questions immediately and made my doubts clear. I had several issues,... See more

Company replied

Company details

  1. Visa Consultant
  2. Commissioner for Oaths
  3. Food and Beverage Exporter
  4. Visa and Passport Office

Written by the company

CIBTvisas consist of 3 companies, Comet Consular Services, Visumservices and CIBTvisas. Which is a world leader in the consular sector with 76+ offices worldwide. We assist with visa applications, work permits, legalizations and translations. Our customers consist of both large and small local companies and international companies, travel agencies and private individuals. We also offer a flexible service that ensures that our customers quickly and easily get their passport with visa sent to wherever they want it. Our customers include everything from private individuals to public companies, companies in the offshore, shipping and trade industries as well as travel agencies and media.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

105 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(105)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top-notch

They are top-notch in any way and form. Thanks for your incredible support

17 August 2023
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Reply from CIBTvisas - Nordics

Dear Lars. Thank you very much for your positive feedback. This is highly appreciated.

Rated 5 out of 5 stars

I highly recommend CIBTVISAS for visa…

I highly recommend CIBTVISAS for visa services. 5 star service provided by their staff, Hawra Jalal. Keep up the great job.
Thank you once again.

14 August 2023
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Reply from CIBTvisas - Nordics

Dear Søren. Thank you so much for your positive feedback. We highly appreciate this.

Rated 5 out of 5 stars

Great service by CIBT!

This is my second experience with CIBT. Very professional service. The consultants have a full understanding of the process and are available to answer queries, always. Thanks in particular to Hawra Jalal, this time around, for her professionalism and support in helping me navigate the US business visa process.

13 August 2023
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Reply from CIBTvisas - Nordics

Dear Subhash. Thank you very much for the positive feedback. This means and lot to us.

Rated 5 out of 5 stars

Thank you for your professionalism and…

Thank you for your professionalism and smooth process. Everything is very fast, efficient. I am very happy with the end result.

30 July 2023
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Reply from CIBTvisas - Nordics

Dear client. Thank you very much for the positive and useful feedback. We highly appreciate this.

Rated 4 out of 5 stars

A positive one

A positive one. Saved me a lot of work and time filling out the papers. One minus is that I would expect the monitoring of the appointment time. I applied in May and got the appointment in September. Meanwhile there were time slots available for July, which I accidently knew because my colleague told me. I would expect the company to contact me and ask if they can reschedule for an earlier time.

31 July 2023
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Reply from CIBTvisas - Nordics

Thank you for taking the time, to provide us with positive and crucial feedback. The feedback is noted and vital for us to improve.

Rated 5 out of 5 stars

Service

Reliable service and excellent communication.

26 July 2023
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Reply from CIBTvisas - Nordics

Dear client. Thank you very much for the positive feedback. This means a lot to us.

Rated 5 out of 5 stars

Best and professional service from Visumservice Ms. Li

I got a best and professional service from Ms. Li. My flight ticket has paid already before I place the order, I was very worried maybe I cannot get my visa due to the limited time, After I talked with Ms. Li about my urgent case, she promised that will check and prepare my case as first priority…… In the end of course I got my visa. Visumservice owned professional team I will continue to corporate with this amazing teams!

25 July 2023
Unprompted review
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Reply from CIBTvisas - Nordics

Dear BP, Thank you very much for the positive feedback. This means a lot to us.

Rated 5 out of 5 stars

CIBT Hawra helped me with my student visa

I cannot express enough gratitude to Hawra and the exceptional team at CIBTVisas for their invaluable assistance in processing my visa application. Their professionalism, efficiency, and attention to detail made the entire process an absolute breeze.

From the moment I reached out to CIBTVisas, Hawra was there to guide me every step of the way. She was incredibly knowledgeable about the visa requirements and provided me with clear and concise instructions on what documents were needed and how to fill out the application forms correctly. Her patience and responsiveness to my queries were truly commendable, as she promptly addressed all my concerns.

One of the most impressive aspects of my experience with CIBTVisas and Hawra was the swift processing time. They ensured that all the required documents were in order, and my application was submitted without any delays. I was pleasantly surprised when I received a notification that my visa was approved much faster than I had anticipated. This timely service undoubtedly alleviated the stress that often comes with visa applications.

Furthermore, the level of professionalism demonstrated by Hawra and the CIBTVisas team was outstanding. They went above and beyond to make sure that every detail was taken care of, giving me the confidence that my application was in safe hands. The meticulous approach they take in handling visa applications is truly commendable.

I must also commend CIBTVisas for their user-friendly online platform, which made it convenient for me to track the progress of my application and access any updates. The platform's interface was intuitive and easy to navigate, providing a seamless experience overall.

In conclusion, I wholeheartedly recommend Hawra and CIBTVisas to anyone in need of visa processing services. Their expertise, professionalism, and dedication to customer satisfaction set them apart from the rest. Thanks to their exceptional assistance, I can now embark on my travel plans with confidence, knowing that my visa application has been successfully processed.

Thank you, Hawra, and the entire CIBTVisas team, for your outstanding service. I will undoubtedly return to your services in the future and will gladly recommend you to friends and family without hesitation. Keep up the fantastic work!

20 July 2023
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Reply from CIBTvisas - Nordics

Dear Ahmed. Thank you very much for the positive feedback, we really appreciate this. Thank you for providing the very specific and personal feedback, this means a lot.

Rated 5 out of 5 stars

Liu Yun is the one you want to talk to :)

Liu Yun (Elly) and her colleague took us through the entire application process. I didn't order the Premium service, since I have done this before. Even so, they gave a phenomenal service and guided us to get the best visa for business at this time. It saved me a lot of money that they worked hard to convince the embassy to issue a visa with extended stay. It is becoming increasingly difficult to do business in China, but these folks just made it a lot easier.
Many thanks from the Terra Nordica team.

20 July 2023
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Reply from CIBTvisas - Nordics

Dear Michael. Thank you very much for the positive feedback, this means a lot to us.

Rated 5 out of 5 stars

Amazing support by Hawra

I had amazing experience by customer support.
I couldn’t expect more support than Hawra did in my case.
She was answering my questions immediately and made my doubts clear.
I had several issues, like keeping my passport during issue the visa, sending my passport to Germany and receive it on proper time. She guided me kindly and I received my passport exactly on time before my trip.

Thanks a lot 🙏🏻

6 July 2023
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Reply from CIBTvisas - Nordics

Dear client. thank you very much for the positive feedback. We highly value this and you.

Rated 5 out of 5 stars

Excellent service!

Excellent service and very friendly staff. Would recommend it!

22 June 2023
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Reply from CIBTvisas - Nordics

Dear Christophe, thank you so much for the positive feedback. We really appreciate this.

Rated 5 out of 5 stars

Everything was fine and smooth and I…

Everything was fine and smooth and I have received all answers and support so fast! thank you once again!

15 June 2023
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Reply from CIBTvisas - Nordics

Dear Olga, thank you very much for the positive feedback. This is something we highly value. We look forward to assisting you again.

Rated 1 out of 5 stars

Big scam company be careful everyone

Big scam company be careful everyone. This is a red flag they take a lot of money from people.

25 July 2022
Unprompted review
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Reply from CIBTvisas - Nordics

Thank you for the feedback, despite we don't recognize the feedback. We have assisted our loved clients since mid 80`s, with great success. I would love for you to provide some specific feedback, for us to improve our services.

Rated 5 out of 5 stars

Excellent service

Excellent service, hazel free.

15 August 2019
Unprompted review
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Thanks Louise. We really appreciate the positive feedback! This means a lot. Thank you for taking the time. Have a good day.

Rated 1 out of 5 stars

I am using VisumService for my third…

I am using VisumService for my third time, all times in conjunction with travel to China. The two first times I payed about 1500-2000 NOK (150-200€) for the service.

This time they charged more than 7000 NOK (700€). During the process they asked if I wanted my passport delivered to Oslo airport instead of to my home address. I was a bit in a hurry (but nothing bad), so I accepted this. They did not inform me that this service cost the insane amount of 5000 NOK (500€), giving me a total bill of 1300€ for their services. I complained, and got some of the 500€ back. However, I have used VisumService for the last time.

7 June 2019
Unprompted review
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Aleksander. Thanks for the feedback. Sorry to hear your experience with us, did not met your expectations. Your feedback is useful and noted. This will only make us better. Have a lovely day

Rated 5 out of 5 stars

Good

The service is very good

3 April 2019
Unprompted review
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Thank you for the positive feedback, glad to found our services useful. Have a lovely day.

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