Vistaprint Reviews 

this is my 1st time getting business cards made.and the people i chatted with were awesome to deal with!!

I noticed i made a spelling error after I placed an order, thankfully I was able to talk to someone online and have the error corrected and fixed straight away! Super thankful! Absolutely over the moon and can't wait for our order to arrive.

Great and easy experience

I believe these are shipped from Aus, but if youre organized theres no issues with ordering them and wait time wasnt an issue, bloody great quality, i made a birthday card for my partner, she loved it. It would of cost more in NZ.

Hannah was so understanding with what I was trying to do and worked everything out for me so easily. I appreciated everything that she did. Just love Vistaprint and am totally happy with all that I have bought through them

So easy to use website, I have used VISTA several times.Outcomes are amazing, wonderful customer support Highly Recommend.

Corrected a shipping handling error immediately and were very helpful.

I placed an order for custom sheet stickers (Order Number: VP_PJRK05GW) on 7 Feb, 2025 and it has been over 1 month and 15 days, yet my order is still not shipped! Every time I contact their customer service, they just apologize without giving any actual updates.

Initially, my order was supposed to be delivered by February 27, 2025, but now they pushed it back to March 21, 2025—almost 2 months! This is completely unacceptable. If we are paying for a service, we expect the product to arrive on time, not whenever they feel like it.

Vistaprint is happy to take money upfront, but when it comes to actually delivering the product, they are the worst. False promises, no accountability, and zero respect for customers. I’ve seen many other customers facing the same delays, and I have proof that they are doing this to multiple people.

⚠️ Avoid Vistaprint at all costs! ⚠️
If you need your product on time, look elsewhere because Vistaprint New Zealand is a complete scam! I regret trusting them, and I would never recommend their services to anyone. DO NOT WASTE YOUR MONEY HERE! 🚨

Not a New Zealand company despite .co.nz URL.
No GST registration, based in the Netherlands:
VistaPrint B.V., Hudsonweg 8, 5928 LW Venlo, the Netherlands

Great customer service and really good products. Used for most of my wedding invites and menus, etc. Christian from their customer service team was a big help in making edits to my order. Thank you!

Always have found this company easy to work with , helpful, and cost efficient. Everything we need is right here!

I have used Vistaprint for years for various businesses and even some art prints on cards. The products are always top-notch.
They recently did have a mishap with the printing of some new design business cards, but upon my contacting them through live chat, they were more than helpful and replaced the order with expedited shipping as well. Donna Karen was very helpful and quick in sorting this out for us.

I had an amazing experience with Wineth Ann who met all my design needs and offered up some valuable advice for me. Extremely satisfied with today's service. In fact, I've never had a bad experience with Vista Print.

I have used vistaprint 3 times now for business cards and have had outstanding products come back to me!

My last cards actually somehow disappeared during transit… but its the amazing customer service and rectifying the issue (that was not by their fault) that really makes me appreciate what they do!

More about the quality- my designs look good, but they do something to make it pop! Outstanding!

Hannah who helped me was fast and super friendly. I am very happy with Vistaprint!

So gutted, Their products are fine but unfortunately their shipping distribution/couriers chosen don’t know right from left, are delayed beyond all reasonable time frames and all pass the blame from one to another. For this reason I will not be using vista print again as you either will take a lot longer than is normal to receive a parcel, have a parcel go missing or couriers not sure exactly where the parcels are. Delayed a present from a disabled great grandson to his great grandmother with a priceless photo gift. Vistaprint thought it was all about money etc thinking a refund would ‘fix’ it or that sending a back up order was the answer but not receiving the item for the date needed and it’s unknown whereabouts was not good enough.

Really amazing service, live chat was so easy to work with and it made me feel like I was talking to an actual person and not a bot. Amazing service vista looking forward to my next order 🥰

VistaPrint never shipped my items, I waited weeks then had to ask where my items were. Poor communication, no compensation offered for the mess up, ignored my emails. Disappointing service. Beware of using this company.

Great stitching, amazing quality, timely shipping, just great. You really get what you pay for