Visio Lending Reviews 

Service was fast and they always communicated with me about the process.

I have used Visio a number of times and they have always gotten the job done. this last transaction got a little squirrely but we were still able to complete and all is well.

I am pleased with the time how things are taken care of. I like the documentation presentation and the quick results for a loan.

The mortgage processing was horrible ..I had to wait 9 hours in the closing office because of the processor, lot of mistakes and documentation not ready.

Terrible experience! They changed the terms 3 days before closing and by then its difficult to change lenders. Don't trust them. I have multiple rental properties and I will never do business with them again. I do have one loan with them. I am part of a large organization in Atlanta that focuses on short term rentals and long term rental properties. Visio has been removed as one of our recommended lenders.

You get no communication or information about loan or even closing date.

Was very clear and practical all process and the customer services very kind

They Promised and they Delivered , I would use them again in a second

Great loan at good rate, easy on paperwork

The entire experience was terrible. I would never ever use this company again. If I could give them 0 stars I would. Go elsewhere. VERY VERY BAD COMPANY

I don't really have anything positive to say about my experience. It was extremely slow, I was misled several times, my title company was blamed for the delays when it wasn't their fault and they had proof to back up their stance. It was just unprofessional and a waste of money and time.

The loan process was painful. Too many people involved and not enough that were actually knowledgeable. Closing date was missed by weeks. I was at closing getting ready to sign when your office called to say “wait” we need to change something. I felt there were too many young/unexperienced people involved.

Amazing service. Easy to work with. Fast closings.

Great service and they promptly process the loans.

The mortgage originator I dealt with was very nice and really tried to help me. Rodney was great to work with, very polite and tried to help and very responsive. However I initially applied and received certain information on the loan that, then after a few weeks he contacted me to tell me that their loan rules had changed while he was on vacation, and he wasn't aware of the change. So it led to the rates being less favorable for me. Supposedly the criteria for the loan requirements changed. Houses over a certain value would get the rate that was advertised and that I was initially given. Houses valued under that threshold, I believe it was less than $250K or $275K, got a worse interest rate. That was not on their website and was not told to me in the beginning. That came about after a few weeks into the process. By that point I had already paid for inspections, paid earnest money, paid title company fees and bothered the previous owners, their realtor and my realtor for too long. So I continued going forward with it. Also, I had to send and resend the same documents over and over again, because whomever they had reviewing the attachments I would send would only look at perhaps the first attachment and none of the others. On several occasions I pointed that out. Fast forward a couple of weeks and I was contacted by the loan originator that I was working with and he told me that other criteria had changed too that he was not initially aware of. I needed more of a down-payment, higher reserves in my bank accounts, higher initial payments for the escrow accounts (I was told a full 12 months). I was annoyed, but I went too far to back out. I received the loan information the day before the closing date with all of the new requirements. The day of closing, as I was on the road to the title company's office, I get another email with a new closing cost that was about $10,000 lower. Apparently I didn't need the 12 month in escrow. It was a nice surprise, but I had to go get a new cashier's check.

Great Company!!! Fast Closing!! Great Customer service!!! 5Stars!!

It was a horrible experience. There was rarely any communication from the person I was working with.

I repeated had to send the same documents. The processor was rude to my attorney. I was told they would close 30 days from the appraisal and it took nearly 90 days to close.