Untrustworthy, exploitative
If I could give these guys negative stars, I would! Here are the facts: I enlisted the services of Virdee Estates about 8 years ago to manage my rental property. I entrusted these guys to look after my property and check the tenants they were putting in. However, I received a letter from the Police about 5 months ago saying that they needed to speak to me regarding the vile, anti-social tenants in my property. At the same time, I received a letter from the Council saying that there was a lot of dog mess and rubbish at the property and there was a leaking pipe. Apparently, the tenants were causing such a nuisance in the neighbourhood and kept vicious dogs which ran out the back and terrorised the neighbours. I confronted Virdee Estates about this via telephone and they had no knowledge of this. They were meant to be “managing” my property, how could they not know about this!!? I instructed them to go and check on the tenants and property and he told me there was nobody living there. Needless to say, I lost my temper instantly and demanded Virdee’s not to put any more tenants in and to stop managing my property with immediate effect. He advised me that I need to give him 90 day’s notice, in which time he would arrange to have the property tidied up and cleaned. I instructed him to keep me informed which he only did every time I prompted him. Incidentally, I asked to see a copy of my contract with Virdee Estates and they completely ignored this request on several occasions. When it came to give me my keys back he claimed that there was nothing wrong with the property and that the neighbours probably plotted to get rid of the tenants as they did not like them, which was total lie. Also, the garden was left in a sorry state with the remnants of a dog cage like structure left behind. He told me everything had been sorted, another lie!! In actual fact, Virdee’s put in tenants from Social Housing to “guarantee rent income”. This was something I wasn’t told about! I came to Virdee Estates to help me rent my property out as I was new to this and didn’t know what to do. I feel I’ve been exploited and taken advantage of. I am now having to spend lots of time and money to fix things like the boiler and electrics all of which could have been avoided if Virdee Estates did their job properly!