Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
Reviews shaping this summary
I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more
Company replied
This purchase makes 5 times that I have bought from Crozus! I am so impressed with the quality as always. Of course I cannot leave a superb review without mentioning the BEST customer service/ sales... See more
Company replied
Company Rep Eric went above and beyond I made a mistake noting his product for another and tried canceling The other vendor no contact info. Anyway we got corrected , but what a Hastle and va... See more
Company replied
Company details
Written by the company
Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.
Contact info
United States
- support@vipfasbag.com
- vipfasbag.com
4.9
Excellent
497 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eric is very professional and proactive…
Eric is very professional and proactive in his handling of the situation and products from this company is very good and quality products. And service is excellent all questions are answered by no time I enjoy buying products from here.
13 May 2026
Unprompted review
Awesome Wallet
Purchased Gucci checkbook wallet and absolutely love it!! I thought it had gotten lost with FedEx and Eric helped locate the package and arrived day early he and his company are awesome 🤩
12 May 2026
Unprompted review
Reply from Fasbags
That is so wonderful to hear, Dean Ripa! We are thrilled that you’re loving your new checkbook wallet.
I’ll make sure to give Eric a huge shout-out for tracking that package down and getting it to you ahead of schedule. It’s customers like you that make what we do so rewarding! Enjoy your new wallet, and we hope to see you again soon! 🤩
I’ve ordered several items from Crozus
I’ve ordered several items from Crozus. Such quality products! I recently ordered a Gucci belt. It’s beautiful but I needing a little more room and wanted to get the next size up. Customers service was amazing! Not only did I get to keep the one I had but they gave me a huge discount on a new one in the size I needed. Their follow up after orders is outstanding too. They always message to make sure I’m happy with my order. I’m definitely a repeat customer!
21 April 2026
Unprompted review
Reply from Fasbags
You made our day! We’re so happy to hear you love your belt and had a great experience with our team. Providing top-tier service and ensuring you’re thrilled with your order is always our goal. Thank you for being a loyal Crozus-Fasbags customer! We can't wait to help you with your next find.
Product is good and customer service…
Product is good and customer service responds
right away for questions or issues.
20 April 2026
Unprompted review
Reply from Fasbags
Thank you for the feedback, leon! We’re glad you’re enjoying the product and that our team was able to provide the quick support you deserve. Thanks for choosing us!
THE BEST OF THE BEST
I have never been so happy and excited about my YSL tote. It is fantastic. Exactly the way it was described and even more beautiful. The representatives I spoke to or beyond helpful. I needed the purse before I was going on vacation and they made it possible for me to have it on time. They worked with me. I’m making sure it was going to be an immaculate condition and it surely is if I could, I would buy by each Designer. I’m saving my money!
I have told so many friends, and they are excited about the company as well
17 April 2026
Unprompted review
Reply from Fasbags
We are so thrilled to hear your tote arrived in time for your vacation, KITRINA SHANE HAMILTON! It’s wonderful to know the bag exceeded your expectations and that our team could make your experience special. Thank you for the kind words and for sharing us with your friends. We can’t wait to help you find your next designer piece when you’re ready!
LV wallet - Love it!
I recently bought an LV wallet. I was skeptical about purchasing it since I have had bad experiences when purchasing from an online retailer. However, I decided to order anyway based on favourable reviews. The quality exceeded my expectations. I am happy with my purchase. I appreciate the customer service (Eric) who follows up with me and guides me through the process. He's amazing! This site is highly recommended, you will not be disappointed. I will order more from them!
14 March 2026
Unprompted review
Reply from Fasbags
Thank you so much for your trust, Kia D! We know buying online can be nerve-wracking, so we’re thrilled the quality of your new LV wallet exceeded your expectations. I will be sure to share your kind words with Eric—he’ll be so happy to hear he made your experience seamless! We look forward to seeing you again soon. Enjoy your purchase!
I have bought multiple purses and…
I have bought multiple purses and luggage from them. They are absolutely wonderful so accommodating in their products are very nice. I would highly recommend them.
15 April 2026
Unprompted review
Reply from Fasbags
Thank you so much for the glowing review, Beth Almand! We are absolutely thrilled to hear that you’ve built a collection of our purses and luggage over the years. There is nothing we love more than knowing our products—and our team—have lived up to your expectations. Recommendations from loyal customers like you are the highest compliment we can receive.
Lovely handbags
Super impress with the quality of my bag, looks amazing. I receive lots of compliments with my handbag, also great support team, so in love with the bag as well as the price. I am a customer forever and continue shopping, thank you.
15 April 2026
Unprompted review
Reply from Fasbags
That’s so wonderful to hear, Evelyn Farfan! We’re thrilled you’re loving the quality and getting so many compliments.
It’s great to know our support team took good care of you and that the price felt just right. Welcome to the family—we can't wait to see what you pick out next!
I received my order in a timely manner…
I received my order in a timely manner and the product fits perfect. The quality and style is amazing.
1 April 2026
Unprompted review
Reply from Fasbags
Thank you for the wonderful feedback, Tasche Smith! We are thrilled to hear that your order arrived on time and that the fit is just right. Quality and style are our top priorities, and we're so glad we hit the mark for you. Enjoy your new purchase!
These guys have great TTO quality and…
These guys have great TTO quality and really care about making a satisfied customer!! Speed of delivery has been awesome as well!!
13 April 2026
Unprompted review
Reply from Fasbags
Thank you so much for the shout-out, John Harris! We take great pride in the purity of our TTO items, and hearing that you noticed our commitment to service makes our day. We also hope we can serve you better in your next order!
Received my bag in a timely manner very…
Received my bag in a timely manner very pleased with the item!
1 April 2026
Unprompted review
Reply from Fasbags
Thank you so much for the kind words, Chandra Pendland! We're thrilled to hear you're happy with your new bag and that it reached you quickly. Enjoy!
Love my purple LV bag
Love my purple LV bag. Tony always helps me with great service
6 April 2026
Unprompted review
Reply from Fasbags
That’s wonderful to hear, Kim Fontaine! We are so happy that you’re loving your new purple bag—it’s such a stunning, standout color.
We’ll be sure to pass your kind words along to Tony; he takes great pride in providing top-tier service, and he’ll be thrilled to know he made your experience so positive. Thank you for choosing Fasbags! We look forward to seeing you again soon.
My LV bag arrived in a timely manner
My LV bag arrived in a timely manner! Quality and price were phenomenal!
I will definitely order from Fasbags again 🥰
10 April 2026
Unprompted review
Reply from Fasbags
We’re thrilled that you’re happy with the quality and price of your new LV bag, Lani Olive—there’s nothing quite like that "new bag" feeling, especially when it arrives right on time. We can’t wait to help you find your next favorite piece!
See you again soon, and enjoy your gorgeous new bag!
GREAT QUALITY
GREAT QUALITY
I’ve purchased several items from them and each time I’ve been pleased. Eric has been very helpful and is wonderful to work with (a personal shopper!!!) I was skeptical about them before I bought anything but they keep surprising me 🤗
9 April 2026
Unprompted review
Reply from Fasbags
Thank you for your loyalty, Mitzi Blalock! We know it can be a leap of faith to try a new brand, so we’re thrilled to have earned your trust.
We’ll be sure to share your shout-out with Eric—he’ll be so happy to hear his personal shopping help made such an impact. We can't wait to surprise you again with your next find!
Reply from Fasbags
That is exactly what we love to hear, Peggy Hogan! Thank you so much for letting us know your order was spot on. We take a lot of pride in making sure everything arrives just as expected.
We look forward to serving you again soon!
Very cute bags great choices for very…
Very cute bags great choices for very reasonable prices. We’ll definitely be buying more.
1 April 2026
Unprompted review
Reply from Fasbags
Thank you so much for the kind words, Robin Simmons! We’re thrilled to hear you’re loving the bags and the prices. We put a lot of thought into our selections, so knowing they hit the mark for you means the world to us.
We can’t wait to see which ones you pick out next—see you again soon!
Excellent services
Excellent service, competitive pricing, fast shipping.
5 April 2026
Unprompted review
Reply from Fasbags
Hi Louis Nguyen, Thank you so much for your feedback! We are thrilled to hear that we hit the trifecta of excellent service, competitive pricing, and fast shipping! We truly appreciate your support and look forward to serving you again soon!
Azura was in contact with me everyday…
Azura was in contact with me everyday about the tracking of my package. Very resourceful and provided honest details of the expectations of my arrival. Very high high premium quality product. This is my 5th order with fasbags and plan on many more.
3 April 2026
Unprompted review
Reply from Fasbags
Thank you so much, Christopher Pazos! We’ve made sure to pass your kind words along to Azura. She was delighted to hear that her daily updates and transparency helped make your experience smoother. We pride ourselves on being "resourceful and honest," and it’s wonderful to know she hit the mark for you!
Like everyone else I was skeptical to…
Like everyone else I was skeptical to purchase from here. My order was apparently sent back to the sender and I never received it. Thinking I had been scammed I contacted the company who had a service advisor ( Azure) reach out to me. Azure assured me that the item being sent back was an unforeseen mishap and reshaped my item and provided tracking. She kept in touch with me thru text almost daily to make sure I was updated and at ease. My item arrived and I was pleasantly surprised at the quality and at how their customer service is. Azure has since become like a personal shopping assistant to me and I have since purchased 2 more items from them. I give them 5 stars and I am a happy repeat customer
1 January 2026
Unprompted review
Reply from Fasbags
Thank you so much for the glowing review, Ken Rebello! We understand how nerve-wracking shipping issues can be, and we’re thrilled Azure was able to provide the support you deserved. We pride ourselves on quality and communication, and it’s wonderful to have you as a repeat customer. Enjoy your new purchases!
Don't hesitate! Buy the fasBAG!
I have purchased several bags from Fasbags - Crozus and they never disappoint. The bags look so authentic! The colors and measurements are always on point.
The customer service is top notch! They are there via text every step of the way just incase you have any questions. I love that!
11 March 2026
Unprompted review
Reply from Fasbags
Thank you so much for the glowing review, Kim Koval! We are absolutely thrilled to hear that your experience with us has been so consistently positive.
It’s our goal to ensure that every detail—from the precision of the colors to the exact measurements—meets your expectations for authenticity. We also believe that shopping should never feel like a solo journey, so we’re glad you enjoyed having our team just a text away!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.