Violeva Reviews 

173
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the watches are stylish, comfortable to wear, and come with useful health tracking features that compare well to other devices. Many people also appreciate the lightweight design, great battery life, and the wide variety of customizable watch faces. However, some customers also noted significant issues with customer service response times and unexpected charging failures. Several buyers experienced major problems trying to obtain refunds and stated that support teams completely failed to answer messages. Other reviewers pointed out hardware defects, such as straps coming undone or devices suddenly stopping working after a few months.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising the stunning design, great price, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, as some consumers praise the device as sleek, beautiful,... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising the stylish design, lightweight... See more

Customer service

Clients share negative opinions on customer service, highlighting that people are constantly ignored and... See more

Response time

Reviewers mention negative feedback about response time, consistently highlighting frustration with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was complete joy when I set it up , put it on, loved it! Stood up and took 2 steps and it flew off my wrist so fast and shattered. Complete shock it was ruined. I blame the lack of... See more

Rated 4 out of 5 stars

I love my watch. The only annoying thing is that every time it reconnects to my phone the sound goes from my phone to the watch. It happens several times a day which I do not like. But other then... See more

Rated 2 out of 5 stars

This is a stunning watch but had various issues since I got it. Start was the sleep app thanks to chat gpt figured that out had to wear opposite wrist and turn off battery saving on my phone a... See more

Rated 5 out of 5 stars

I just love that I can have a new watch face anytime I want to match outfits and moods. Battery life is great compared to other far more expensive watches. Health info seems very accurate when compare... See more


2.9

Average

TrustScore 3 out of 5

173 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(173)

95 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely horrendous customer service…

Absolutely horrendous customer service - will ignore emails for weeks and weeks at a time.
There terms of service might as well not exist as they will twist the truth to suit them or delay responding so they do no apply.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

You should have made 2 chargers in the…

You should have made 2 chargers in the package because it got lost during our travel ( left in the hotel we stayed) and not compatible with any Smart watches charger. I am cramming to get one please. Thank you! Pls send to me asap! Angela Bedia: 809 Pine Thistle Lane, Bloomfield Hills,?MI 48302.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

was going to purchase a refurbished… Apple Watch

was going to purchase a refurbished apple smart watch for a friend and found this watch. It was fancier with the band. Does a good job and she is a nurse. Does everything a smart watch is supposed to do no issues would definitely purchase again for her.good battery lifealso

7 April 2026
Unprompted review
Rated 4 out of 5 stars

I love the look

I love the look, but I have a little trouble connecting to the Bluetooth I bought 2 of these watches switching back and forth is difficult for me.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam business

This is a scam business . My watch lasted three days and I paid 160$ on sale and now the company is not reachable and it says has 14 day money back guarantee and that is a scam . Tbe company has nothing but an email to send and they don’t answer them . Then i find out the watch from china is probley worth 30$ and this company shipped from Germany . So disappointed I didn’t do more research . Never buy from any sites unlesss they have an adress or 1800 number . All reviews on site are made by fake people

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Violeva

Don't like that when I want to listen music on my Apple Phone, the sound is coming out of my watch. I always have to disconnect my watch of my phone so I can have the sound directly on my cell phone.
But realy like the look and that I have a lot of design for the wallpaper.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Wanting to return the watch policy says…

Wanting to return the watch policy says dont need to give reason and with in 14 days contacted them with in a day of gettinf it.... I am being told I cant bc of the reason I want to return basically isnt a good enough reason!! So basically they are dragging this along so im out of my 14 day window!!!

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Watch took ages to arrive

Watch took ages to arrive. I quickly got over that once i put it on - its stunning! I noticed however the date was wrong - e.g. would say Fri 19 Mar 2026 when it was actually Thur 19 Mar 2026. Could not adjust no matter what i did. I even overlooked that as i loved the watch so and found its features really useful. Then within weeks of delivery (about 7/8) it just died and refused to be recharged. Have not been able to get any response from customer service. Not pleased at all.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

The watch is stylish and light

The watch is stylish and light. Does not keep a connection to your device. Isn't accurate. I've tried twice to return. First time I was given instructions to try and I did. After three days it was back to the same problems. Only stays charged for three days not a week. The only way to contact them is via email and they aren't very responsive to them. On my last email I told them I wanted to return for full refund. The watch isn't hurt. All the parts that I bought are in the bag waiting for them to give me permission and an address to return it to. I also started they would not get any good reviews and I am contacting the BBB about them.

5 March 2026
Unprompted review

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