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Review summary

Created with AI, based on recent reviews

Evaluating 477 reviews, reviewers had a great experience with this company. Customers find the platform easy to use for both buying and selling, appreciating the smooth transactions and clear communication. Many people enjoy the process of giving clothes a second life and making extra money from items they no longer need. However, some people were dissatisfied with the customer service, noting issues with lost parcels not being investigated or refunded, and difficulties with the return process for incorrect items. There were also concerns about the authenticity of certain products and the verification process for these items.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers found it easy to sell and buy items,... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use for both buying and... See more

Website

People report ambiguous experiences with the website. Many customers praise its ease of use for posting and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise the ease of arranging... See more

Customer service

Reviewers mention negative feedback about customer service, expressing extreme disappointment with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is an easy platform. But some of the postage options are extremly bad. I wish i could leave a comment about that after a process. Everywhere in community’s discussions about vinted this is a ra... See more

Rated 4 out of 5 stars

Vinted works well in almost all aspects. Connects people to be able to buy from eachother through long distances with a good range of categories and specifics about the product. My only downside about... See more

Rated 4 out of 5 stars

Everything has been great and it’s so easy to list and sell items I don’t want or need anymore but one thing has come to my mind. When I buy things from other countries, could you make the tracking li... See more

Rated 5 out of 5 stars

Fantastic platform for buying and selling second-hand fashion. The app is intuitive, smooth, and very easy to navigate. Overall, it’s a simple and enjoyable way to give clothes a second life.


Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Second Hand Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted är ett inkluderande community och en mångsidig marknadsplats som strävar efter att göra andra hand till ett förstahandsval. Miljontals medlemmar över hela Europa köper och säljer begagnade saker hos oss varje dag. Sälj avgiftsfritt och fynda unika kvalitetsartiklar - på Vinted hittar du allt från mode, elektronik och heminredning till husdjurstillbehör och mycket mer.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

LQQKS is Everything...mostly.

just a (brief) site appearance / functionality critique, not sales / purchase connected.

It ain't no ePay....

itza Vanilla site...

...poor Search, not binary
.....inaccurate results
.....missing usual filters
.....bare-bones categorization

...poor page construction re
..... pics, descriptions
..... no display options

Dint investigate the how-to's re Selling..but I sure appreciated eBay's Bulk Load option years ago...doth that still work? They was pretty professional. Darn.

There's better out there ..I think..

19 April 2026
Unprompted review
Rated 2 out of 5 stars

A platform that protects only the buyer…

A platform that protects only the buyer — when an item goes missing, only the buyer gets refunded, while the seller suffers financial loss. There is definitely room for improvement, especially by taking example from Vestiaire, where both parties are protected and compensated if an item is lost.

Another serious issue is the complete inability to properly authenticate items. Originals are incorrectly labeled as fake — even those purchased directly from official brand stores. Meanwhile, counterfeit items continue to be sold, and even when specific sellers are reported, the response is that no violations were found.

This is simply unacceptable and, frankly, shameful.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Warning

Warning - Vinted are distributing counterfeit goods from ACNE studios. Even with "buyers protection" they won't refund you. In my case the serial number of the jacket comes back to a t-shirt. I will go to the police on Monday.

18 December 2025
Unprompted review
Rated 4 out of 5 stars

Vinted works well in almost all…

Vinted works well in almost all aspects. Connects people to be able to buy from eachother through long distances with a good range of categories and specifics about the product. My only downside about vinted is the time it takes for money to get into your account after someone has collected their product. The transfer from vinted to my bank was not much longer than 7-10 minutes but after someone collects their package that you sent them it can take a full day for it to get into availible

14 April 2026
Unprompted review
Rated 5 out of 5 stars

ilovevinted

I’m very Happy about Vinted because everything i going so smooth an easy. I Will definently keep selling and buying clothes on Vinted. I’ve never had any problems with you and i hope too keep it that way/ Thank you

11 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE IF YOU HAVE NORDEA

DO NOT USE IF YOU HAVE NORDEA

If you want to sell your things and have a Nordea account - DO NOT DO IT, because it does not work.
A glitch or restriction on Vinted side will reject your account number because it is too long.
VERY DISAPPOINTED. You should let your customers know this in advance!

9 April 2026
Unprompted review
Rated 1 out of 5 stars

No Customer support available to support in resolving the issue

The is no way to get help and no Customer service you can talk with.
We booked a return which was never picked up by Early bird ( after 2 attempt). Early bird is not taking any responsibility but directing us to Vinted. Vinted says that return label expired when we had one more day. No help for return and no way to get money back, even when return is agreed with the seller.

8 April 2026
Unprompted review

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