Vinted IT Reviews 

31,654
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good app, extremely reliable for both sellers&buyers. you may get unbeatable prices and find some unique items. my only suggestion would be to add a filter that allows you to choose item loca... See more

Rated 4 out of 5 stars

It’s great, easy and if you have enough patience and lower the prices you definitely sell things. Very straightforward and simple labels and shipping instructions. No problems so far

Rated 5 out of 5 stars

Vinted is an amazing app! It’s incredibly easy to use, simple and intuitive. I love how convenient and useful it is. I definitely recommend it to everyone!

Rated 4 out of 5 stars

II like the way the sale of the item is handled; everything is always under control. My only criticism is that you’ve ‘hidden’ some items from me because the photos apparently aren’t good enough or ar... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted è una piattaforma e community diversificata, che ha l’obiettivo di trasformare la seconda mano nella prima scelta. Ogni giorno, milioni di nostri utenti acquistano e vendono articoli di seconda mano in Europa. Vendi senza costi e scopri articoli unici e di qualità, spaziando dalla moda all’elettronica, dall’arredo per la casa agli accessori per animali e molto altro.


Contact info

3.7

Average

TrustScore 3.5 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(31,654)

9,844 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great platform for selling and finding unique items

As a seller,i find this platform very useful.It allows me to share items with people who truly Need them,and the selling processo is conveniente and smooth.
Additionally,i can also find items i really live,which are hard ti find in the market elsewhere.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience. The system is built to ensure both seller and buyer are protected. I found the people friendly and professional. The shipping isn’t always fast but overall good.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

easy to post objects to sell

easy to post objects to sell, platform friendly.important to contact the seller to get more details. no worries about selling or buying, however some persons are special, i avoid them :-)

1 May 2026
Unprompted review
Rated 4 out of 5 stars

I like to be and to use Vinted because…

I like to be and to use Vinted because I can sell and buy very interesting things sale and without problems. This platform is well managed by honest people and I will continue to use it in the future time. Thank you very much. Bye bye.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

0 protection for sellers when something goes wrong.

Customer claims only receives part of the order, while everything was shipped and packed very carefully. Vinted chooses to refund the buyer and leave me at a los. While I sell a lot on vinted and only have perfect reviews from past customers. Seems sellers are not protected at all. Very dissapointed

7 May 2026
Unprompted review
Rated 4 out of 5 stars

Platform well made

Platform well made, really easy to approach and intuitive upload of item. The problem lies in the users, maybe it would be better to make random checks on item to assure the descriprion is adequate and the photos are enough explicative of the real condition of the item.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

excellent platform

L’app è semplice, affidabile e intuitiva da usare. Pubblicare gli articoli è veloce, le spedizioni sono ben organizzate e i pagamenti arrivano senza problemi. Ottima piattaforma per vendere vestiti e oggetti.

The app is simple, reliable, and intuitive to use. Posting items is quick, shipping is well organized, and payments arrive without any issues. It’s an excellent platform for selling clothes and other items.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with Vinted…

I am extremely disappointed with Vinted support. I have been waiting for my package since April 7, 2026, and as of May 12, 2026, it still has not arrived. Instead of solving the issue, the support team keeps asking me to wait even longer now another 35 days. Their responses are not helpful at all, and most of my messages have been ignored. This experience has been very frustrating and stressful. I hope Vinted takes this issue seriously and improves its customer support and delivery handling.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Acquirenti non tutelati dalle truffe / Buyers not protected from scams

Sono stata truffata da un utente che ha spedito una busta di semi anziché una scatola di scarpe. Di fronte alle foto della piccola busta con applicata sopra l'etichetta a me destinata che identificava l'acquisto, il team di Vinted support ha solo verificato che non ci fosse stata un'inversione da parte del corriere, per poi saldare al venditore truffatore l'intero importo. Io ora ho pagato 70€ per una busta di semi di fragole. Questa superficialità è inaccettabile all'interno di una piattaforma dove la fiducia tra gli utenti è la colonna portante. così facendo invece incitiamo gli utenti a truffare: vergognoso e inaccettabile.
***
I was scammed by a user who sent a small packet of seeds instead of a box of shoes. When confronted with photos of the small packet with my label on it identifying the purchase, the Vinted support team only checked that there had been no mix-up by the courier, and then paid the scammer seller the full amount. I have now paid €70 for a packet of strawberry seeds. This carelessness is unacceptable on a platform where trust between users is the cornerstone. By acting this way, instead, we encourage users to commit fraud: shameful and unacceptable.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Venditore senza protezione — danno in transito ma colpa mia secondo Vinted

Ho usato Vinted solo per qualche mese ma questa esperienza mi ha già deluso.

I sold a Lululemon sweatshirt which arrived to the buyer with the outer mailing bag torn open at the corner during transit. The buyer's own photos clearly show the bag was ripped from the outside in, with my inner tissue paper wrapping still visible through the tear. The dirt on the sweatshirt got in through that externally caused rip.

Despite this clear photographic evidence of carrier mishandling, Vinted ruled it as "insufficient packaging" and cancelled the transaction, leaving me with no payment and no item returned.

I packaged the item carefully in tissue paper inside a sealed black mailing bag. The tear in the bag is through the material itself, not at any seal or seam, which any reasonable person can see is external damage.

I appealed and asked for a senior review. I was told the decision is final.

Vinted's process offers sellers virtually no protection. One agent can make a final call against clear evidence with no meaningful right of appeal. I feel it's important other sellers know the risk they are taking.

I am still hoping Vinted does the right thing and reverses this decision. I will update this review if they do.

10 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look