Vintage Sofa Co. Reviews 

1,811
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 696 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderfully welcoming showroom environments, noting that the friendly staff provide exceptionally helpful guidance without ever feeling pushy or rushed. Many buyers highlight the outstanding quality, luxurious comfort, and unique design of the furniture, alongside professional and smooth delivery services. Some reviewers were not happy with occasional product issues, mentioning specific instances of damaged items upon arrival, incorrect assembly, or poorly performing cushions. A few other people also felt that delivery processes involved unexpected timeline delays or required extra customer effort to track orders successfully.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the wonderful choice... See more

Staff

Customers had positive experiences with staff, highlighting the warm welcome received upon arrival with... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with their well-made and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that drivers are exceptionally helpful,... See more

Service

Consumers find service to be positive, highlighting prompt, polite, and exceptionally helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took us 3 trips to take the plunge and buy 2 sofas and a chair - only because there is such a wonderful choice of beautiful furniture etc. The staff we met (Natalie, George and Rebecca) were all re... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous place. We've never been in a showroom quite like it & so many beautiful pieces (not just sofas.) Personal service, with a brew & cake, but no hard sales!!! You can browse at your l... See more

Company replied

Rated 5 out of 5 stars

Super excited for my new 3 peice suite to arrive. The service has been prompt, polite and very helpful. Would highly recommend this company. Such fabulous items to enhance any home whilst bringing you... See more

Company replied

Rated 5 out of 5 stars

A truly amazing experience. A warm welcome with hot drink and snack and left to browse at our leisure. So many wonderful things to see and help on hand as soon as needed. Bought a sofa, chair, cushion... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Decoration and Interior Design Store
  4. Furniture Maker
  5. Furniture Store
  6. Living Room Furniture Store
  7. Rustic Furniture Store

Written by the company

Bold, beautiful pieces made for comfort, character, and homes that dare to be different. From sumptuous velvet to buttery leather and handwoven Harris Tweed, bold textures and colours invite you to mix, match, and make it yours. Vintage Sofa Co is a UK furniture company specialising in maximalist sofas, handcrafted Chesterfields, statement armchairs and distinctive furniture designed to transform your living space. Based in Yorkshire, we create and curate an eclectic collection of high-quality sofas and furniture from skilled makers across the UK and Europe, bringing together exceptional craftsmanship with expressive, characterful design. Our aesthetic is unapologetically maximalist, colourful and full of personality. From deep-buttoned Chesterfield sofas and vibrant velvet couches to heritage leather pieces and contemporary European designs, every piece is chosen to stand out while delivering exceptional comfort, quality and durability. We work with trusted makers and carefully selected furniture brands who share our passion for quality, craftsmanship and distinctive design. From solid hardwood frames and premium fillings to beautifully selected leathers, velvets and upholstery fabrics, quality is at the heart of everything we offer. As a family-run business, we pride ourselves on personal service, expert guidance and a welcoming showroom experience, alongside a seamless online ordering process with UK delivery. Customers choose Vintage Sofa Co for our statement sofas, bold interiors inspiration, exceptional craftsmanship and five-star customer care. Whether you’re searching for a classic Chesterfield sofa, a maximalist velvet sofa or distinctive living room furniture, Vintage Sofa Co offers exceptional comfort, incredible value and standout style to homes nationwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,811)

651 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish, great communication and the team went out of their way to secure the best delivery option to Ireland. We were slightly nervous about purchasing a sofa we hadn't seen in real life but it looks exactly like the pictures and we're delighted with the quality, would highly recommend

27 July 2026
Vintage Sofa Co. logo

Reply from Vintage Sofa Co.

Thank you so much for your lovely review, Bronagh.

We're so pleased to hear you had a fantastic experience from start to finish. We completely understand that ordering a sofa without seeing it in person can feel like a leap of faith, so it's wonderful to know it lived up to your expectations and that you're delighted with the quality.

I'm also pleased our team were able to find the best delivery option to Ireland and keep you updated throughout the process. We'll be sure to pass your kind comments on to everyone involved.

Thank you again for choosing Vintage Sofa Co. We hope you enjoy your new sofa for many years to come.

Your feedback means the world to our family business.
Kate x

Rated 5 out of 5 stars

OUTSTANDING

Having recently placed an order with Vintage Sofa I have nothing but high praise for their products and their customer service - both of which have been outstanding. It is a rare jewel to find in this day and age and so it is important to acknowledge and share.
The quality of their goods are superior and luxurious. Their staff are prompt to respond to communication, incredibly helpful and friendly. Nothing is too much trouble. Delivery via Fed Ex perfect too.
Highly recommended Vintage Sofa

3 August 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted to hear you have had such a positive experience with both our team and our furniture. Your kind words and recommendation mean so much to us.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Becca did an amazing job in finding us…

Becca did an amazing job in finding us the ideal chair. She went above and beyond, even taking videos of the chair so I could see the material up close. Thank you!

3 August 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted Becca was able to help you find the perfect chair and that her extra care made a difference. We will be sure to pass your kind words on to her.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Fantastic company - gorgeous pieces

Fantastic company, beautiful pieces (I have bought several and am always browsing), excellent customer service and attention to detail- highly recommend

3 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are so pleased you love our furniture and that you continue to come back to us. Your recommendation and kind words mean so much.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Excellent customer service

I don’t normally leave reviews but feel I need to after such a great experience. Eliza was brilliant from start to finish. She gave us plenty of space to look around without any pressure but was always there when we had questions or wanted some advice. She was really knowledgeable and made choosing a sofa so much easier. The great service did not stop when we left the store either. I started to have second thoughts about the chosen colour; Eliza went above and beyond by sending me videos of different swatches so I could compare at home. She had the patience of a saint! Excellent customer service throughout - I would definitely recommend!

28 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for taking the time to leave such a lovely review. We are delighted Eliza was able to make choosing your sofa such a positive experience. We will be sure to pass your kind words on to her.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

This was the best furniture buying…

This was the best furniture buying experience we have ever had! Fantastic layouts. George (our host) was brilliant, engaged enough to show he was helpful, knowledgeable and approachable but then left us to meander through the amazing set ups. Having recently been to numerous high street shops and finding it difficult with pushy salesmen and boring furniture this was just in another league! Thank you vintage sofa co

30 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you enjoyed your visit and that George helped make it such a positive experience. We will be sure to pass your kind words on to him.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Fantastic Company

I have just received a beautiful armchair from The Vintage Sofa Co. It is a stunning piece of furniture, beautiful colour and extremely high quality. I also want to highlight the fantastic customer service from the swatches accompanied by tea and biscuits ! , Ashleigh who phoned and ensured we were put into contact with the delivery team and the delivery team themselves who were excellent - nothing was too much trouble. I would absolutely purchase from them again and would highly recommend. Thank you Vintage Sofa!

30 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your new armchair and that our team looked after you every step of the way. We really appreciate your recommendation and hope to welcome you back again soon.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Wow what a fantastic place

Lovely greeting with coffee and sweet treat, fantastic staff and a particular shout out to Eliza who went above and beyond to make our visits and purchases an enjoyable experience.
The showroom is like nothing we have ever seen before like a wonderland of incredible things.
The drive down the lane is a little narrow and you think you are lost but keep going it is worth it.

30 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you enjoyed your visit and that Eliza helped make it such a memorable experience. We will be sure to pass your kind words on to her.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

I’m extremely happy with my new sofa…

I’m extremely happy with my new sofa from Vintage Sofa. The quality is excellent, it looks amazing, and it’s even more comfortable than I expected. Thank you, Vintage Sofa, for such a fantastic product. Special thanks to ASB for the smooth delivery, and to the drivers Tomasz and Leszek for their professional, friendly, and excellent service. Highly recommended!

23 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your new sofa and that both our team and ASB provided such a great experience. We will be sure to pass your kind words on.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Who says travelling 250 miles up North is too far

Who says travelling 250 miles up North to purchase a sofa is too much!!!!
When I found the sofa of my dreams online - aptly named "Dopamine" in Opulence purple velvet, I didn't let the 5 hour journey from Surrey daunt me. And I'm so glad we did venture because not only did we purchase the sofa but what an experience! The mill is incredible, the staff were wonderful and I could have spent hours (and £££'s) wandering around. I can't wait for delivery and thank you George for being so welcoming.

25 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are thrilled you made the journey to visit us and found your dream sofa. We will be sure to pass your lovely comments on to George, and we can't wait for your Dopamine sofa to arrive!

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

We were looking for something different…

We were looking for something different in a couch than the high street had and we found The vintage sofa company, the staff were very knowledgeable and helpful when we said what we were looking for they showed us exactly where to find it.ordering was very easy and the delivery service was first class days later we also bought a rug to match the couch we bought .Our living room looks like we spent twice as much as we did.

10 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you found exactly what you were looking for and that you are so pleased with your sofa and rug. We really appreciate your kind words and hope you enjoy them for many years to come.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. I ordered a sofa and when it was received by Vintage Sofa and checked it was not up to their high standards. They contacted me immediately and gave me options of what to do. I chose to wait for another sofa to be made. It was worth the wait as it is beautiful and really comfortable.

28 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you were happy with how everything was handled and that your new sofa was worth the wait. We hope you enjoy it for many years to come.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Very good from start to finish

Very good from start to finish

28 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you had such a positive experience from start to finish and really appreciate your support.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

I first bought from vintage sofa last…

I first bought from vintage sofa last year and absolutely fell in love with the quality of the items , now I’m redecorating another room I needed another sofa and knew just the place 💗 the after sales , communication and friendliness is unmatched and I’m happy to support a genuine family business .Georgina is a breath of fresh air to deal with and makes everything so simple , I can’t wait to recieve my next order ! ✨💗

29 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you came back to us for your next room and that Georgina made everything so easy. We will be sure to pass your lovely comments on to her. We can't wait for you to receive your new order!

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

ASB great efficient service

ASB delivered goods on time, into room, unpacked and cleared away. Great service

29 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted to hear everything went smoothly and that you were so pleased with the service from ASB.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Excellent quality and service

I put my order through online. The staff were quick to respond to any queries I had through messanger and emails.
The settee was stunning, so well made ,excellent quality and super comfy.
Definitely would use this company again. Thankyou for your excellent service.

10 June 2026
Unprompted review
Vintage Sofa Co. logo

Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you are so pleased with your new sofa and that our team could help throughout. We really appreciate your kind words and look forward to welcoming you back.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Vintage Sofa Company - what a find!

Saw a sofa online at the vintage sofa company so decided to drive the 100+ miles to see and try in person. The showroom is a wow! Loads of choice of sofas and accessories. A warm welcome and a guided tour from George led us to the sofa. It was exactly what we had been looking so long for. The sofa is well made, sturdy and the fabric is so luxurious. We were left to take our time over the decision no hassle from George who was available to answer queries- thank you George. We have ordered and excited for delivery. We even ordered an accessory that we we saw and fell in love with. The showroom is amazing with a huge choice of designs fabrics and accessories to browse and choose from, this place is a destination action in its own right. What a great example of a small British company offering good quality, competitive pricing and good old fashioned service.

18 July 2026
Unprompted review
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Reply from Vintage Sofa Co.

Thank you so much for your wonderful review. We are delighted you made the journey to visit us and found exactly what you were looking for. We will be sure to pass your lovely comments on to George, and we can't wait for your order to be delivered.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

Amazing showroom and fantastic…

Amazing showroom and fantastic knowledgeable staff who make you feel instantly relaxed and appreciated. Georgina helped me with sizing, prices and delivery times and at no point did I feel pressured to buy - the gorgeous products sell themselves. Can’t wait to go for my next purchases as it’s not just about sofas, it’s a lifestyle

11 July 2026
Unprompted review
Vintage Sofa Co. logo

Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you enjoyed your visit and that Georgina was able to help. We will be sure to pass your kind words on to her, and we look forward to welcoming you back soon.

Your feedback means the world to our family business.

Kate x

Rated 4 out of 5 stars

The fact that Becca went above and…

The fact that Becca went above and beyond with detail. I received prompt swatches in the post with a nice little treat. I got videos sent on wattsap with real attention to detail . I wanted to visit the mill but just didn't have time
So the Mill and the beautiful sofa came to me virtually. Becca answered every question I had . I just can't wait now to get my sofa

10 July 2026
Unprompted review
Vintage Sofa Co. logo

Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted Becca was able to help you every step of the way and bring the showroom experience to you. We will be sure to pass your kind words on to her, and we can't wait for your sofa to arrive.

Your feedback means the world to our family business.

Kate x

Rated 5 out of 5 stars

A Great Place to Shop

Excellent customer service from Georgina attentive and knowledgeable without being pushy. Had a great time exploring the amazing building which is full of quirky and unusual furniture and accessories. Well worth the travel time and will certainly be returning.

18 July 2026
Unprompted review
Vintage Sofa Co. logo

Reply from Vintage Sofa Co.

Thank you so much for your lovely review. We are delighted you enjoyed your visit and that Georgina made your experience so enjoyable. We will be sure to pass your kind words on to her, and we look forward to welcoming you back.

Your feedback means the world to our family business.

Kate x

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