The Vintage Box Company  Reviews 

12,025
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The quality of the items received was 1st class, as was the ease of choice in what box to order...made decisions easier and supporting expectations. Fast hassle free delivery, even here to France... t... See more

Rated 2 out of 5 stars

Ordered a random box so you should expect a mix of stuff, but I specified male and almost half was women’s clothes, sizes were not close to consistent either and a range of small to XL. I think yo... See more

Rated 5 out of 5 stars

It was my first order from The Vintage Box Company, and they did not disappoint one bit. I will continue to order from here. They have clothing for not just reselling but also for yourself too. Absolu... See more

Rated 5 out of 5 stars

They have great authentic pieces that are very unique so they will easily turn heads when wearing them. The shipping is great and the overall experience is excellent. Would recommend

Company details

  1. Vintage Clothing Store

Written by the company

We are The Vintage Box Company – the original creators of the iconic Vintage Box. With over 150,000 boxes sold and counting, our unique concept has captured the hearts of customers around the world. As the inventors of this product, we take pride in offering high-quality, thoughtfully curated boxes that bring nostalgia and charm to every doorstep. Trusted globally and driven by passion, we continue to grow thanks to our loyal community who love what we do.


Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

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3.9

All reviews

(12,025)

2,758 reviews in the last 12 months

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Rated 1 out of 5 stars

Carhartt fiasco

I bought a carhartt box and nothing was carhartt except a cap that seemed fake. Everything else was from different brands and very worn. Will not buy again and I don't recommend it. In general was a bad experience.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

So bad I had to leave a bad review

I never write reviews, but after such a terrible experience, I have chosen to write one.

Delivery was meant to be 1 to 3 days, but it took them atleast 2 to 3 to get it shipped so I waited 5 days, and I got sent sent a pair of trousers which were supposed to be waist size 32, but their is no size shown on the trousers and they are closer to a size 30. The trousers themselves weren't too bad but the customer service is terrible, and the web design is so bad, after ordering I was offered a "gamble box" for £40 pound, but little did I know that when I accidentally press add to order, it would instantly take a £40 payment without asking for confirmation

12 April 2026
Unprompted review
Rated 1 out of 5 stars

It sucks!

Well, it seemed too good to be true.

Import duties came as a surprise.

But on the site and all the pictures they show I thought I would get nice items so no problem. It's worth the money. NOT!

I got 5 thin sweaters in a broken box. In the thrift store you pay a maximum of €10 per item for...

And the free Carhartt item worth €80 is a hat...

Sure it's a guess you take since you can't see the items, but 5 of the 5 items are worthless! Very dissatisfied with these quacks.

Oh yeah, and I have just as well that Carhartt cap, and it's a fake!

18 April 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed!!

I am extremely disappointed with The Vintage Box Company. The clothes I received were stained with paint and completely unusable. The items that were still clean looked like leftover stock they clearly couldn’t sell — there was no sense of quality or careful selection.

On top of that, we were hit with high customs fees, which made this purchase even more expensive for what turned out to be worthless clothing.

I absolutely do not recommend this company.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shambolic stay away at all

Absolutely shambolic stay away at all
Costs! Their return policy makes it impossible to return. Waited three weeks for my order to arrive and what came was an absolute pile of junk! Not one item of clothing was good. Really disappointed

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Not what advertised.

Not what advertised.

Received a box of absolute dung. A bright red Russia zipper. Really?

Nothing vintage about the items I received. Will not be back.

Do not use this company. Total con.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

The fake 5 star reviews

The 5 star reviews are fake they ask you to give them a 5 star review before you get your package for a change to win some Jordans.
You will not get it nor would there be a mention of it again.

They will send you follow-ups meant for other people and spam you a lot for no reason.

It has been one month and 2 weeks or more since I ordered my package I still haven’t gotten it. They won’t refund you.

My advice is don’t buy from these people I dunno if I will get my package it says it’s in Netherlands, I still dunno if it’s there or not. It’s not moving it’s a scam or these people are really incompetent with sending a packages.

They are really shady I am disappointed for-real. A lot of fake companies like this I swear.

Don’t buy from them they don’t try to help you to even know the location of your package I bet they sent it with the certainty no concerns for it.

Also my package was dispatched 2 weeks after I ordered it.

I will never buy from British companies again usually get scammed I get my money back but still it’s too many scams.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing quality - No returns - exchanges only for another mystery box (£10 fee)

Overall, the clothes from the vintage box were pretty average. Most of the items felt like old pieces I wouldn’t really wear outside. They’re not rugged or well-structured more on the lighter side and just not my style.
They also included a Carhartt cap, but I’m not convinced it’s authentic. It looks like a basic new black cap with a Carhartt logo stitched on, which raises some doubts.
I’ll be initiating a return and will see how that process goes. If it’s handled smoothly, I may consider increasing my rating to two stars.

Update: No returns - exchanges only for another mystery box (£10 fee).

15 April 2026
Unprompted review

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