The fragrances are divine! I simply cannot wait to give them as Christmas gifts. I really appreciate the super speedy delivery and extra care that went in to packaging them carefully. I look forward t... See more
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Every product I order exceeds my expectations. Packaging is secure and eco friendly and I’ve also had a couple of free gifts to thank me for my customer and as an apology for a delayed delivery, which... See more
Just received my 3rd recent order, it came quite quickly and was well packed. I’ve had a number of parcels from you and have always found the items to be of good quality, especially the pump hand s... See more
This is my first order from Village Barn Melts. The website has a good layout and is easy to navigate, with good descriptions of the products. Product prices are good. My order -'Dark Honey & Tobacco... See more
Company details
Written by the company
New to Village Barn Melts. Head over to our site and see why so many people love us!
Contact info
22 High Street, ST10 1AF, Stoke-on-Trent, United Kingdom
- sales@villagebarnmelts.com
- villagebarnmelts.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered some soap sponges when the…
Ordered some soap sponges when the parcel arrived one was missing. Sent multiply messages as it says on thier email if you have a problem no reply . I also ordered another soap sponge is January which has never arrived again contacted customer service. No reply again . All traces on facebook website have been deleted. When you click on website it says thier on holidays. My guess is they gone bust. Should not take people's money if they cannot produce the products . Very disappointed would even give one star if I did not have to
Takes your money and run
I am absolutely disgusted with this company. They knowingly took my order and then closed their business down. Considering they are a local company I cannot believe how underhand and fraudulent they have been. I'm now going through my back to get my money back as they won't truly to my messages.
Quality products and smell amazing
Quality products and smell amazing. Very Happy
Received my item really quick
Received my item really quick, and was packaged well
Customer service excellent….what a joke
I placed my order before Christmas, got a message to say my parcel had arrived, well not to my address.
Contacted village barn melts, was assured my parcel would be sent out before Christmas.
Never arrived, I have sent numerous email/messages no reply from village barn melts.
Paid in good faith obviously I will never get ordering from them again there customer service is disgraceful
Order never arrived
Ordered on 3rd December thinking that was plenty of time to arrive for Christmas, but it's now the 24th and my order still isn’t here. I chased last week and was promised it would be posted by DPD on the Friday as it initially hadn't been collected by Evri and then subsequently theyhad lost the parcel. When I asked for a tracking number over the weekend, none was provided so I guess I'm not getting my order in time for christmas and my holiday. Wanted to support a small business but have been let down. Next time I'll order from Amazon, at least they are reliable.
What delightful hand moisturisers!
The fragrances are divine! I simply cannot wait to give them as Christmas gifts. I really appreciate the super speedy delivery and extra care that went in to packaging them carefully. I look forward to purchasing from Village Barn Melts again!
Prefect xx will deffo be ordering again…
Prefect xx will deffo be ordering again after the new year
Love the melts
Love the melts. Great variety and a very good price and product.
They are a Christmas present so I…
They are a Christmas present so I haven't unwrapped but they smell lovely
Great service
I have had these before and love them…
I have had these before and love them so I've ordered them for Christmas presents.
Very happy customer
Very happy with my parcel. It arrived on time and packaged well. I was kept informed of when my parcel was sent and when it would be delivered now I can't wait to use my products and give out some as gifts at Christmas too
the melts smell gorgeous and the…
the melts smell gorgeous and the packing is well done, good information regarding delivery
Smells amazing
It doesn't take long for a order.and the products are lovely.
Avoid avoid avoid taking payment taken…
Avoid avoid avoid taking payment taken but not sending items.
Will be contacting the police as company is insolvent. And lots of previous names this is a scam !!!
Have used theses products for a while…
Have used theses products for a while now really good stocking fillers would recommend
soap
Good service, nice soap.
Will you be having more of this soap please? I would like more in future.
Great deal on the wax melts wax melts,which…
Great deal on the wax melts,which arrived quickly and well packaged
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