Viking Garden Buildings Reviews 

342
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful office staff and knowledgeable sales team who guide them smoothly through the purchasing process. People reliably mention that the delivery crew arrives promptly on schedule and erects the garden buildings quickly and efficiently. Consumers consistently highlight the excellent overall quality and sturdy construction of the products received. However, some people mentioned occasional mistakes such as incorrect parts delivered, minor assembly adjustments needed, or disagreements over base suitability. A few reviewers experienced minor operational inconveniences with windows or latches after the installation setup was fully completed.

What people talk about most

Service

People report high satisfaction with the service from initial inquiry to final installation. Customers praise... See more

Staff

Customers had positive experiences with staff, highlighting helpful and knowledgeable assistance from sales... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their purchases.... See more

Product

Consumers find the product to be of exceptional quality, expressing high satisfaction and praise for the... See more

Delivery service

Clients share satisfaction regarding the delivery_service, noting that drivers arrive promptly and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial visit to the sales yard with the extremely knowledgeable sales lady to the install, a very straightforward process. No upselling, no pressure to purchase something we didnt need, just goo... See more

Rated 5 out of 5 stars

From initial enquiry and viewing display we were able through helpful staff to choose a shed to meet our requirements. The price and quality were spot on far better than other manufacturers. It was im... See more

Rated 5 out of 5 stars

Absolutely superb service from start to finish.Friendly and approachable team.The shed is excellent quality(our family have used this company for years and have never had an issue.The fitters were ver... See more

Rated 5 out of 5 stars

This is the third shed that we have had from Viking - the other two lasted for thirty two years, c16 years each. The men who came to dismantle the other shed and erect the new one were brilliant and a... See more


Company details

  1. Shed Builder
  2. Carpenter
  3. Garden Building Supplier

Written by the company

Our Family Business - Viking Garden Buildings is renowned within Staffordshire, Cheshire, Shropshire and well known beyond for our high quality, handmade timber buildings. Manufacturing all types of garden building - Sheds - Summer Houses - Garden Rooms - Garden Offices - Garden Gyms - Man Caves - Garages & Bespoke Buildings. We only use premium grade Scandinavian timber in our construction process, this is slow grown for extra strength and durability. A Tanalising process further protects the wood and means we can offer all customers a 15-year guarantee against fungal rot and insect infestation for total peace of mind. With over 40 years of experience in Manufacturing garden buildings under our belt, we continue to find better solutions and develop innovative designs. Our heavy-duty designs have already proven the test of time with customers returning for a replacement shed after 2 or sometimes 3 decades. Viking have the building to suit your needs, that really will live up to your needs, we promise - you won't be disappointed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(342)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company to deal with

Such a friendly, reliable company to deal with and excellent quality product. The 2 fitters were also very efficient. We had our last shed from viking and it lasted for many years so I have no doubt this will be the same. Thank you!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

The shed arrived on time and was placed…

The shed arrived on time and was placed out of the way on my drive, as requested. When built, it was exactly as we wanted.

7 May 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking the time to leave us a review. We appreciate your comments and are pleased that you are happy with the service and quality. Best Wishes - The Viking Team

Rated 5 out of 5 stars

Highly recommend 👌

I'm so pleased with my new shed, it is exactly what I wanted. Eve and Emily were so helpful in the office, cheerful and make you feel very welcome there. Andy and Russ the fitters were both lovely. They took my old shed away and fitted the new one expertly leaving no mess. Would definately recommend Viking to anyone. First class service and product.

7 May 2025
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Reply from Viking Garden Buildings

Thank you for taking your time to leave us such a kind review Janice. We are pleased that you are happy with the quality and service provided by our team. Best wishes, The Viking Team.

Rated 5 out of 5 stars

Friendly service and great interlation…

Friendly service and great interlation team who erected the shed.
Would recommend Viking Garden Buildings

7 May 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Great experience

Great experience, given lots of help during viewing and choosing size etc.
Kept informed re shed build and delivery.
Came on time and she'd was operational in 50 mins. Really pleased with this, my second shed from Viking, great build and value and free fitting, would definitely recommend to anyone looking to buy a new shed or summer house.

1 May 2025
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Reply from Viking Garden Buildings

Thank you for taking the time to leave us such a kind review. We're pleased that you are happy with the quality and service provided by our team and thank you for continuing to shop with us. Best wishes, The Viking Team.

Rated 5 out of 5 stars
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

New Shed

Old shed removed & new shed delivered & installed.

15 April 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with
The shed is first class and the erectors were skilful and quick

17 April 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Excellent

I’ve had a number of buildings from Viking and as ever the quality is superb and the service is equally as good. The delivery was on time and the guys were very helpful.
Overall a very good company and I highly recommend.

8 April 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for your kind review Jeremy. We are pleased that you are happy with our quality and service provided by the team. Thank you for continuing to shop with us. Best wishes, The Viking Team

Rated 4 out of 5 stars

I recently purchased a shed from Viking…

I recently purchased a shed from Viking Garden Buildings, and their service was excellent. The staff were friendly, helpful, and patient throughout the process, offering clear updates on delivery and progress. The shed was delivered and installed professionally, even accommodating last-minute requests. Highly recommend this family-run business for quality and reliable service!

26 March 2025
Unprompted review
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us such a kind review. We are pleased that you are happy with the quality and service provided by our team. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Fantastic product and a great customer…

Fantastic product and a great customer service . Give them a try and they’ll exceed your expectations

26 March 2025
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Reply from Viking Garden Buildings

Thank you for taking your time to leave us such a kind review. We are pleased that you are happy with the service that has been provided by our team. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Gardenscapes new shed

Great to work with a company that listens to what I needed. Prompt service and delivered on the date and time specified. Quality build. Look forward to working with them through our landscaping business in the future

25 March 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for your kind review. We are pleased that you were happy with the service that was provided. We look forward to working with you more in the future as well. Best wishes, The Viking Team

Rated 5 out of 5 stars

Great service provided from initial…

Great service provided from initial visiting Viking premises through to having our sheds delivered.
Communication throughout
Friendly helpful staff
After service check
Excellent experience

17 March 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

The lady in reception was very…

The lady in reception was very helpful.The building arrived on time,the old shed was dismantled very quickly,the fitters were very polite and professional,very pleased with the new shed.
.

17 March 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided by our team and the quality of your new shed. Best Wishes, The Viking Team

Rated 5 out of 5 stars

All good

All good. The young lady in the show room was very professional and not pushy.

5 March 2025
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Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are glad that you are happy with the service that was provided. Best Wishes, The Viking Team

Rated 5 out of 5 stars

Shed Purchase.

The shed that I purchased was competitively priced. The installers telephoned prior to installing. They were friendly and professional.

5 March 2025
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Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 4 out of 5 stars

Excellent service and delivery

Excellent service and delivery. Only reason for 4 stars was because the glass didn’t fit window openings. However, we were able to get over this ourselves - so all good.

10 March 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Hi Jane, thank you for your review. I'm sorry I missed you when I tried to call yesterday. If you would like to contact the office for some advice on fitting your glass please get in touch and we would be happy to help.

Kind Regards,
The Viking Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

5 March 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

Rated 3 out of 5 stars

Good service but some little annoying…

Good service but some little annoying features ie=-
No choice of placement of door opening- right or left.
Exterior of flooring not painted.
Some areas of painting missed.
At your prices very surprised that no padlock was supplied. Very inexpensive to provide.

22 February 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Hi Mr Russell,

Thank-you for taking the time to leave us a valued review. We are happy that you were pleased with your service.

We would like to take this opportunity to remind you that placement of door opening is made at the point of purchase, not at the installation point. All of doors are fitted in our workshop.

You purchased a frame base from us, which is a brilliant and very versatile product. Unfortunately this product cannot be painted due to the manufacturing process - we also follow industry standards and do not paint the side of floors. To provide the desired finish we do offer a painted plinth kit that surrounds both the frame base and outer edge of the floor.

We are very competitively priced for the quality of shed that you have purchased. Good quality padlocks are expensive and we are looking to add padlocks to our range as an optional extra in the future. There are various padlocks on the market (keyed and combination), we believe that customers should be able to select the most suitable padlock for them.

We do apologise about the missing paint, we will contact you today to arrange a site visit to rectify this.

If you wish to contact us to discuss further please feel free to reach out on 01785 252277 and one of them team will be happy to help!

Thanks, Viking!

Rated 5 out of 5 stars

excellent service very smooth

excellent service very smooth

18 February 2025
Viking Garden Buildings logo

Reply from Viking Garden Buildings

Thank you for taking your time to leave us a review. We are pleased that you are happy with the service that has been provided. Best Wishes, The Viking Team

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