I got the Elite Package which promises 48h turnaround for the ads. They took 5 DAYS! then once I asked them to aprove it they didn't for the next 4 days and still haven't which means I can't submit... See more
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Just got my 2nd creative back and it’s absolutely perfect! Definitely worth the money for sure! It’s hard to find actual good quality product and service these days but with these guys and girls at Vi... See more
The team at Vidx is super transparent and has provided amazing support throughout the time I have worked with them.Their unlimited packages offered incredible value and overall they’ve been a huge hel... See more
Great service, great support! Super transparent guys at Vidx and have massively helped me in my business with testing new products and angles quickly. The unlimited package is ridiculous value.
Company details
Written by the company
VidX is an ad creative platform for every e-commerce brand. Unlock a fixed-price subscription, unlimited ad requests, and the freedom to cancel anytime. Increase your revenue with our premium ad creatives and say goodbye to endless freelancer searches.
Contact info
45 Fitzroy Street, Fitzrovia , W1T 6EB, London, United Kingdom
- support@vidx.io
- vidx.io
Hasn’t replied to negative reviews
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Shit support and underdelivered on promises
I got the Elite Package which promises 48h turnaround for the ads. They took 5 DAYS! then once I asked them to aprove it they didn't for the next 4 days and still haven't which means I can't submit new ad creatives! What a scam, it's truly sad that they absolutely underdelivered on their promise and the support doesn't even respond in days as well. DON'T BUY FROM THEM!!! The respond time and support is absolute trash. Rather save your money. You can't even set the ads as approved by yourself!!! You have to wait for someone to do that.
Truly sad. Such scum that runs this... SCAMMERS!!!
Great Service & Quality Videos
I’ll admit, I initially had doubts about Vidx.io because I reached out to cancel my subscription and didn’t hear back for a few weeks. I later realized I could’ve canceled directly from the dashboard the whole time—so that was on me! Looking back, I definitely overreacted.
That said, the videos they delivered exceeded my expectations. The quality, creativity, and attention to detail were spot on for my brand. I can tell they put real effort into their work, and it shows. They may have just been dealing with a high volume of orders, which makes sense considering how good the final product was.
If you’re looking for solid, professional video ads without the headache, I definitely recommend giving Vidx.io a shot!
Great Service
The team at Vidx is super transparent and has provided amazing support throughout the time I have worked with them.Their unlimited packages offered incredible value and overall they’ve been a huge help in quickly testing products and strategies for my business. Overall an utterly amazing service which I could not recommend more !
Great company
Great company. Has helped my business immeasurably. Couldn’t recommend more
By using VidX.io I was able to test so…
By using VidX.io I was able to test so many products with great results! Perfect and fast communication and will use it in the future!
Super easy to use
Love this platform. Got amazing results as well. Will be using again in the future
Lovely business
I was really happy with the customer support, fast turn around with the ads and the quality was great
Quick, easy and reliable
Best I’ve used to date. Affordable and effective. Easy to use too.
Everything delivered as expected
Everything delivered as expected, super fast service and support was very helpful. Would recommend for anyone looking to improve their ads.
Exactly what I needed!
Loved my video ads
Loved my video ads! Received them in just a few days & super happy with how they turned out.
Fast and affordable
Fast and affordable, my ads started performing so well after using vidx for creatives.
Would recommend.
Great platform to get ads made quickly…
Great platform to get ads made quickly for different products you wanna try for a potential store.
I signed up for the growth plan a…
I signed up for the growth plan a couple months ago and it has made testing products such a seamless process!
Great service
Great service, great support! Super transparent guys at Vidx and have massively helped me in my business with testing new products and angles quickly. The unlimited package is ridiculous value.
Does what it says on the tin!
Great app offering a solid service for a reasonable price. Added benefit of free first ad gives you assurance of the quality and reliability of the service before you spend a penny. Will be using again!
10/10 in all aspects
Their service goes above and beyond, great to work with, excellent results. If you’re looking for tailored ad-creatives I wouldn’t go anywhere else.
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