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Rated 1 out of 5 stars

I got the Elite Package which promises 48h turnaround for the ads. They took 5 DAYS! then once I asked them to aprove it they didn't for the next 4 days and still haven't which means I can't submit... See more

Rated 5 out of 5 stars

Just got my 2nd creative back and it’s absolutely perfect! Definitely worth the money for sure! It’s hard to find actual good quality product and service these days but with these guys and girls at Vi... See more

Rated 5 out of 5 stars

The team at Vidx is super transparent and has provided amazing support throughout the time I have worked with them.Their unlimited packages offered incredible value and overall they’ve been a huge hel... See more

Rated 5 out of 5 stars

Great service, great support! Super transparent guys at Vidx and have massively helped me in my business with testing new products and angles quickly. The unlimited package is ridiculous value.

Company details

  1. e-Commerce Service

Written by the company

VidX is an ad creative platform for every e-commerce brand. Unlock a fixed-price subscription, unlimited ad requests, and the freedom to cancel anytime. Increase your revenue with our premium ad creatives and say goodbye to endless freelancer searches.


Contact info

4.0

Great

TrustScore 4 out of 5

30 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shit support and underdelivered on promises

I got the Elite Package which promises 48h turnaround for the ads. They took 5 DAYS! then once I asked them to aprove it they didn't for the next 4 days and still haven't which means I can't submit new ad creatives! What a scam, it's truly sad that they absolutely underdelivered on their promise and the support doesn't even respond in days as well. DON'T BUY FROM THEM!!! The respond time and support is absolute trash. Rather save your money. You can't even set the ads as approved by yourself!!! You have to wait for someone to do that.

Truly sad. Such scum that runs this... SCAMMERS!!!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service & Quality Videos

I’ll admit, I initially had doubts about Vidx.io because I reached out to cancel my subscription and didn’t hear back for a few weeks. I later realized I could’ve canceled directly from the dashboard the whole time—so that was on me! Looking back, I definitely overreacted.

That said, the videos they delivered exceeded my expectations. The quality, creativity, and attention to detail were spot on for my brand. I can tell they put real effort into their work, and it shows. They may have just been dealing with a high volume of orders, which makes sense considering how good the final product was.

If you’re looking for solid, professional video ads without the headache, I definitely recommend giving Vidx.io a shot!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The team at Vidx is super transparent and has provided amazing support throughout the time I have worked with them.Their unlimited packages offered incredible value and overall they’ve been a huge help in quickly testing products and strategies for my business. Overall an utterly amazing service which I could not recommend more !

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great support! Super transparent guys at Vidx and have massively helped me in my business with testing new products and angles quickly. The unlimited package is ridiculous value.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin!

Great app offering a solid service for a reasonable price. Added benefit of free first ad gives you assurance of the quality and reliability of the service before you spend a penny. Will be using again!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

10/10 in all aspects

Their service goes above and beyond, great to work with, excellent results. If you’re looking for tailored ad-creatives I wouldn’t go anywhere else.

1 July 2024
Unprompted review

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