A little warning. They state on their site that you can create a 30 second music video free. So I took the first 28 seconds of one of my songs and uploaded it. The process was going well, it recommend... See more
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This site creates problems and then charges you to fix them. They start with a decent product and then it has one error. You request to correct the one error and when they do that, they erroneously ma... See more
Company replied
I used VidMuse to create a short social media video from a text prompt. The interface was easy to understand, and the first draft looked better than I expected. I had to regenerate a few scenes to get... See more
Company replied
VidMuse seems to make its biggest mistakes when you're about to run out of credits. Meaning, you have to buy more to fix THEIR errors. The imagery is stunningly realistic. The story boards VidMuse cre... See more
Company details
Written by the company
VidMuse is an AI video creation platform, that serves as an AI Director, for structured video generation. It guides creators from prompts, images, music, references, and briefs through scenes, shot lists, storyboards, and video generation. Create music videos, ad videos, and general AI video projects with multiple models and timeline controls.
Contact info
Singapore, Singapore
- vidmuse.ai
Breach of guidelines
It's a good way to play off the part…
It's a good way to play off the part undertaken. I feel it is better than never done. Artificial intelligence programs and solutions centers can be consumed to higher tasking and upgrading. Let the game continue and let us keep pushing the author.

Reply from VidMuse
New User Experience
Just trying to make a music video, I wrote the genre hard drop and The making took a total of more than 30 minutes, honestly this is the first time I've used it and I'm satisfied with the results

Reply from VidMuse
Outstanding for video editing using AI
I’ve been using VidMuse.ai and it’s a simple, beginner-friendly AI tool for creating music videos. The interface is clean, the workflow is easy to follow, and the generated visuals can look impressive. While some generations may need a few adjustments, it saves a lot of time compared to manual video editing. Overall, it's a useful platform for creators who want to turn music into engaging videos quickly.

Reply from VidMuse
Quick, easy and smooth
Hiii! I gave VidMuse a try out,the experience was smooth from the start. The video generation process was straightforward, and the results looked better than I expected. It's a really fun tool for anyone who wants to create music videos without a skill. You don't need to stress much even if you've never generated a video before using AI tool

Reply from VidMuse
VidMuse is a potential for every…
VidMuse is a potential for every potential for when we are gonna be used in this platform music and video productivity and transparency. There user interface is easy to used for everyone user friendly and lots many improvement growing and workflow is well though out. As results can impressive when the Ai get things right. It's still as video creator without editing skill perfectly use in this tool then best out possibilities.

Reply from VidMuse
There could be room for…Improvement
There could be room for improvement...the results that the ai yields are satisfactory to an extent.
There aren't enough credits to input prompts also.
It is obvious this project is at its starting point. The management is doing really well. I would love to continue using this system as time goes on.

Reply from VidMuse
VidMuse has a lot of potential
VidMuse has a lot of potential and makes the process of creating AI music videos much easier by bringing everything into one place. The interface is easy to use, the workflow is well thought out, and the results can be impressive when the AI gets things right. It's still evolving, so there are occasional inconsistencies, but overall it's an exciting tool for creators who want to experiment and produce engaging videos without needing advanced editing skills.

Reply from VidMuse
avoid vidmuse, save you money, your time and your project
this i a compilation about my projects and Vidmuse, the report is written by their own AI. I lost 500 Dollar, they ruined my project, i am a pro customer, it take sdays to get an answer. They gave a bonus from once 4000 credit, and 1000 credits. Very nice indeed, problem you lose all your money to try fix their errors, faults, misunderstanding, etc, etc, its a whole failure. The AI admitt that they are not perfect. That they have a lot of problems. But why being on the market with such bad product. And even if they give you some credits to compensate. What can you do with, stay there longer? Lose more time? You still do othing else to repare their mistakes, even with compensation credits. Avoid vidmuse. You will lose your money, your time your energy. Here the result of my project till now, i send them already a dozen complaints.. but so what. GENERATION FAILURE REPORT — Mundial: The Snowwhite Cup Thread ID: 998ba792-700c-442f-a838-ae0e013040ed
SUMMARY
Total shots in project: 122
Shots with video delivered: 72
Shots still without video: 50
Total video versions generated: 157
Shots that required retries (2+ versions): 55 shots
Extra/failed generation attempts: 85
WORST AFFECTED SHOTS (4-5 attempts each)
5 retries: shot_s00pre_03, shot_s00f_02b, shot_s12_n6qt, shot_s14_r7u8
4 retries: shot_s00pre_04, shot_s00i_01, shot_s00f_03, shot_s4_m2tb, shot_s5_p5c4
MAIN FAILURE CAUSES
Wrong character identities / kit colours / numbers
Copyright filter blocking real footballer reference images
Multi-character scenes generating cloned/wrong faces
Sub-agents stripping celebrity names, generating random unknown players
KING repeatedly generated in outfield kit instead of neon lime-green GK kit
i got those messages from Vidmuse :
VidMuse Support
6 jul 2026, 10:54 (13 uur geleden)
Dear User, Thank you for contacting us, and we want to start by offering our deepest, most sincere apologies. We completely understand your anger, frustration,
another : Hi,
I’m the community manager Killua from the VidMuse team. We are really sorry for the experience you had with Mundial: The Snowwhite Cup.
We understand that you spent a lot of time and credits on this project, and that today’s audio generation did not follow your intended setup — especially the issue where several recorded voice tracks were ignored, audio was trimmed incorrectly, and you were charged for results that did not match your request.
That is understandably frustrating.
We want to help you review this properly, fix the project issues with you, and compensate the credits that were wasted due to these problems.We’re sorry again for the frustration. We do care about your project, and we’d like the chance to help you finish it properly.
Best,The VidMuse Team
We’re sorry again for the frustration. We do care about your project, and we’d like the chance to help you finish it properly.
Best,
The VidMuse Team

Reply from VidMuse
Experience the same as all the other 1…
Experience the same as all the other 1 star reviews - This AI software is built to scam money, you approve the visuals of a character/avatar in the beginning and then through each shot the character does not look anything like the character you approved, which cost you more money to keep correcting the mistakes over and over. Other issues as well but I'm not waisting anymore time, I've already waisted 2 days I can not get back.
A little warning
A little warning. They state on their site that you can create a 30 second music video free. So I took the first 28 seconds of one of my songs and uploaded it. The process was going well, it recommended setting and character appearances. I confirmed all suggestions to keep the process as simple as possible. 30 minutes later, almost done rendering, it asked for more money to finish. I complained to support and received a bot generated response, nicely saying “too bad “
My Personal General Overview
the UI is easy to understand and use, the video generation took too long, too many prompts and focuses on small details, the initial credit usage isn't enough, doesn't support certain duration control, it was all worth it with the output, it was mind blowing.
Pure crap but redeemable.
I don't even wanna talk about how much money I lost on this crap.
I am upgrading my score from yesterday from a 1 to 3 star rating. This is because I contacted Vidmuse and aired out my complaint and today, I just got awarded a lot of credits even though the time factor was ridiculous. I don't know exactly how many credits they awarded me but I had logged down that I had 14,719 credits at some point, working on my latest project and with it completed, I now have 35,439 credits after eating a lot of credits after finishing this project and so, if you go through that very same problem, contact them and it'll save you a ton of cash.
Vidmuse does not correct the issues it…
Vidmuse does not correct the issues it creates. It attempts to but then charges you more credits. I spent $139 on a video that sucks. The lip sync doesn't work and they say the AI technology isn't there yet. That is bull. never get sucked in by this company.
AVOID THIS COMPANY
AVOID THIS COMPANY. YOU WILL LOSE YOUR ASS!
This company makes great looking videos, if you don't create them.
They continuously make errors, change characters, locations all too require you you fix their mistakes. Yes. They purposely screw up parts of your portions so have to continue editing and generating videos. Hear what I'm saying- they make huge errors and mistakes. Admit it's their fault, but to fix their mistakes it costs you credits. They literally changed the characters in my video. Swapped them. Changed outfits. Aged them. Broke continuity.
Now, one video i made cost 80.00. Not bad, but I had to fix it in another program that cost me another 35.00.
Another video has cost me over 23000 credits. And it's not at all usable. We went scene by scene, very in-depth. It said it was fixing all of the errors. Step by step... then... when more credits were wasted on fixing their errors, not my artistic changes, when I viewed kitty again only 3 of the 18 errors were fixed, but 4 new ones happened.
When I wrote to their what is their version of customer service, they said mistake happen... and offered 500 credits. 500 from the 23000 I spent. 17000 on repairing all the mistakes the AI said was a huge mistake on its part.
This is a spiral. You have to either pay until they fix all their mistakes, or you throw your money away...
I don't like getting ripped off. I don't mind paying for my artistic choices or changes. In no other business do u have to pay for fixing or repairing THEIR MISTAKES. Can u imagine that in a restaurant??? Yes we burned your steak, but for another 34.00 will attempt to cook it right again.
This is thievery.
I told them I only want a video that is usable. Give me the credits I spent fixing your errors. I'll pay for a video.
But they are a snake oil company.
I tried it it's crap
I tried it, i lost $100 and time for a crappy video, first it wont lipsync to the song properly. This video generator is crap.
Don't get scammed - there is no free trial!
For my first attempt at AI video I thought a free trial would be ideal. After working on it for a couple of hours I realised that the free trial was a scam and that to do anything meaningful would require a subscription, so I bought a month's subscription, and went back to finish. I asked how many credits I'd need to complete and was told, and I chose the option that was within my means. Then i was told I had gone over my credit limit and would have to buy more. No matter what I typed in, the same message came up over and over again. BUY MORE CREDITS. This whole thing is a scam. Avoid it.
It's a scam
It's a scam, they are not responding and the legally required address is missing. I'll find them and put an end to it!
It's not worth continuing on this Vidmuse ai site
The site used to be great, but the updates they were giving it—for example, lowering the credits from 2,000 to 100—were terrible. 1,000 credits, but nowadays it's been dropping to 500 credits, which makes it pointless to use. It was much better before because, apart from the c The price of their credits is very high, and it's not worth continuing with a site where support doesn't respond.It's annoying that after we're doing well in creating a project, but halfway through the process the agent always has to fail at something. It uses up our credits and we can't get back the ones it took from us. It's a waste of time to always make mistakes And since the site has already lost its purpose, I don't recommend continuing to spend money on their credit packages as they are very expensive.
VidMuse is a fraudulent company and is…
VidMuse is a fraudulent company and is stealing money from customers! VidMuse claimed that an impersonating merchant is responsible for charging me $39. This explanation is not credible for the following reasons: the charge was for exactly $39 — the precise amount of my former subscription — and it occurred at the same time my subscription would have renewed had it not been canceled. No random impersonator would charge the exact subscription amount at the exact renewal date.
Their website does not offer a simple self-service cancellation through a profile settings page. It directs customers to submit a cancellation request through the customer portal — which is exactly what I did, nearly a month before my renewal date. They did not respond to any messages.
Because they failed to respond, I deleted my account entirely as a last resort to prevent further charges. That step also went unacknowledged. The failure to cancel my subscription lies entirely with VidMuse's failure to respond to my portal messages.
When I disputed the original charge, American Express tried to contact VidMuse directly using the phone number on file — and was unable to reach them because that number is out of service. VidMuse's contact information is outdated with American Express, they provide no self-serve cancellation mechanism, and they do not respond to customer portal messages. Taken together, this pattern appears to be a deliberate strategy to make their company unreachable — so that customers cannot cancel, cannot get a response, and can later be told they never properly followed the cancellation process.
I believe the company uses multiple alternate merchant numbers to circumvent American Express's dispute process, to make unauthorized charges, and to falsely claim that there is an "impersonator". Their behavior constitutes theft and deception.
I am proceeding with complaints to the Consumers Association of Singapore (CASE), the Singapore Consumer Protection (Fair Trading) Act enforcement authorities, the US Federal Trade Commission, and Stripe — with whom I will be filing a report regarding their billing practices, their outdated merchant contact information, and the absence of any self-serve cancellation mechanism on their Stripe billing page.
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