VIDIO Reviews 

233
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's ease of use and simplicity, highlighting how it streamlines their workflow and saves significant editing time. Many users appreciate the high-quality output, with the AI capabilities making complex tasks like rotoscoping and video stabilization accessible and efficient. The app is seen as a game-changer for video editing, enabling users to create professional-looking content without extensive prior experience. However, some people were dissatisfied with the product, reporting that it did not work as advertised, produced unusable outcomes, and had issues with long export times and a confusing credit system. A few other people also felt that the tool lacked certain features they needed, such as deblurring or automatic highlight extraction, and suggested a trial period for new users.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Product

People report positive experiences with the product, highlighting its effectiveness as a tool for editing... See more

Quality

Consumers find quality to be positive, with many praising its ability to produce high-quality videos from... See more

Application

Customers had positive experiences with the app, describing it as great and having a lot of potential.... See more

Artificial intelligence

Users describe positive interactions with artificial intelligence, highlighting its significant impact on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm creating a video for a school project. normally i would do very high quality VFX but it's the day before the project presentation and ive been editing the video for 9 hours and still don't have th... See more

Rated 5 out of 5 stars

It helped my channel grow faster and helped me as an editor because of it's simplicity it gave me more access to things That would have probably take me a year to master, within seconds.

Rated 5 out of 5 stars

I really enjoyed how smooth and easy this was. I am revamping my YT channel to a vlog style and have long lifestyle video content. I just wanted a simple trailer to show and capture my audiences atten... See more

Rated 5 out of 5 stars

I’ve been creating content for a while, but nothing has made my life easier the way Vidio.ai has. Editing used to take entire weekends of cutting, captioning, exporting, and doing it all over again.... See more


Company details

  1. Video Editing Service
  2. Software Company

Written by the company

VIDIO is a platform that enables users to create professional-quality videos effortlessly. It offers AI-powered tools for editing, enhancing, and producing videos, catering to various needs from marketing to personal projects. The platform simplifies the video creation process, making it accessible even for those with no prior editing experience. Users can leverage advanced features like automated editing, smart cropping, and customizable templates to achieve polished, engaging content quickly and efficiently. Visit vidio.ai for more information.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(233)

140 reviews in the last 12 months

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Rated 4 out of 5 stars

As a content creator

As a content creator, I’ve been searching for an AI editing tool that could handle long-form footage and condense it into a short summary b-roll footage. VIDIO stood out as a rare gem, offering tools that work well for creators like me who make artistic, process-oriented videos.

The software itself has a lot of potential. It’s one of the few AI editors I’ve found that works well for non-traditional video types, like arts and crafts projects.

The highlight? Minseung, the CEO, was incredibly responsive and hands-on. Every time I emailed with an issue, he replied within hours—sometimes within minutes! That kind of customer service is rare and deeply appreciated. He even adjusted features and lifted restrictions to meet my needs, demonstrating a real commitment to improving the platform.

There were some hiccups: occasional delays with downloads, some confusion around credit usage, and a couple of technical glitches. However, what truly stood out was how quickly Minseung responded to my emails—often within an hour or two. The team even rolled out new features and addressed specific concerns I raised, like improving download speeds and credit usage options.

This level of personal care and responsiveness is rare in software companies, especially for smaller businesses like Vidio. They’re clearly committed to improving their product and listening to customer feedback, which makes me excited to see where the platform goes.

If you’re a creator who works with longer footage or non-scripted videos, Vidio is worth trying. Just be prepared for a few bumps along the way and know that the support team will have your back.

4 December 2024
Unprompted review
VIDIO logo

Reply from VIDIO

Thank you for providing such a genuine review! As a hyper-customer-focused startup, our users are always our top priority. We’re thrilled to hear that our platform has been helpful for your artistic and process-oriented videos. Rest assured, we’re continuously working to improve and ensure your satisfaction. Your kind words about our founder and the team’s responsiveness mean a lot. Thanks for choosing VIDIO—we’ll do everything we can to keep you happy with our service! ❤️

Rated 5 out of 5 stars

I shot some b-roll video with my cell...

I shot some b-roll video with my cell phone because I was without my equipment. Let's just say that my hands are not stable. Vidio fixed my footage and now it's in my video course!

19 June 2024
Unprompted review
VIDIO logo

Reply from VIDIO

Thank you for sharing your experience! We're thrilled Vidio could help stabilize your footage and make it course-ready. Happy filming!

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