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The Victorian Candle Co. Reviews 237

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TrustScore 5 out of 5

4.8

Candle Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the candles and wax melts, highlighting their amazing and long-lasting scents that are not overpowering. People also appreciate the even burn and the fact that the candles are made from soy wax. The ordering process is frequently described as easy, and the delivery service is often noted for its promptness and careful packaging. However, some customers also noted occasional issues with delivery times, mentioning instances where orders took longer than expected to arrive. A few reviewers also experienced problems with candle wicks being off-center, leading to inefficient burning and tunneling. Conversely, a small portion of people experienced issues with order fulfillment or customer support regarding their orders.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the amazing and lovely scents of... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the prompt and... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great service, often... See more

Based on these reviews

Rated 5 out of 5 stars

I love these candles so much. They burn evenly, don’t give off any soot, are soya wax so I don’t have to worry about my dog breathing in any harmful chemicals and they smell amazing. I started using t... See more

Rated 5 out of 5 stars

Fantastic wax melts smells are amazing but not overpowering like some other brands and they last well. Only fault would be the customer service as it's slow to get a response but when I did get a re... See more

Rated 5 out of 5 stars

"ABSOLUTELY FANTASTIC SERVICE AS USUAL". Love your candles, absolutely love Witches Brew (my fave) my husband loves the Gingerbread candle. But I do enjoy all your scents, I do really look forward t... See more

Rated 5 out of 5 stars

I've been a customer of the Victorian candles since near the start, the guys are so friendly and help in every way they can, the candles have amazing sents that linger long after the candle has been b... See more

Company details

  1. Candle Store

Written by the company

The Victorian Candle Co. creates highly fragranced products from our workshop in Carlisle. Our candles and melts are clean burning and long-lasting. The perfect gift or a lovely treat!

Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

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Rated 5 out of 5 stars

Long lasting aromas…

Tried 2 different fragrance melts to trial. Really lovely, long lasting aromas, definitely recommend & will buy again.
Locally ran family company, another plus!

17 April 2026
Rated 5 out of 5 stars

Candle smells

Candle smells amazing ( strawberry & rhubarb , will definitely purchase again , food depth of fragrance in my room, only issue was very slow delivery

4 February 2026
Rated 3 out of 5 stars

Beautiful scented candles, But

Beautiful scented candles,
However, the last 2 deliveries, the candle wicks on 2 of the candles, are off centre, so do not burn efficiently , and tunnel.
This means they are only partly useable .

16 January 2026

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