Victoriahem Reviews 173

Dear Victoriahem management you are one of the worst landlord but dont worry you are not the only one. Your staff some how believes that you are doing some kind of favour to your tenant by providing apartments but remember you are NOT doing it for free. It is not you favouring your customers, rather it is your customers giving you business... and to be honest if they would have a choice, i am pretty sure that more than half of your customers would never like to continue living at your apartments. Please ensure that your teams really understand that your customers/tenants are not cockroaches.

The most disgusting treatment and money bagging company i have ever had to deal with. Please avoid them for your own good. Nothing else to add - AVOID AVOID AVOID. Don't even bother responding to my review, you will look more professional if you just shush your mouth for once.

Jag är rekommenderar inte att hyra från det företag.
The are full of criminals guys, it's not save and the service is shit. They try to get money without care of people living there happy or not. I canceled my flat after 3 years, I couldn't be comfortable.

Very bad housing Company. I have lived here for 2 years now and it has been a rollcoaster of bad experiences.
The customer service is nearly non existent. Calling their call center is of no use. Customer service telling you to contact the local housing center, and the housing center telling you to call the call center, and neither of the can solve the problem.
A second thing. I asked them to get a dishwasher in my apartment. It took them over 6 months before anything happend. I finally got some electricity and water to the dishwasher, but still no dishwasher. And even then I got a bill for 8000 for a dishwasher hadn’t gotten.
A third thing. I live in the 6 floor, and every other day, without exaggeration, the lift is broken down. Some days they come and fix it, and 2-3 hours later it’s broken again. No permanent fix.
And too expensive, wouldn’t recommend at all.

We had no issues when renting an apartment from them in Araby, Växjö. If anything they were really kind and helpful. Nesada, the agent who helped us with the logistics even met us outside of working hours to give us the keys to our new home. We moved from another country and she was kind enough to greet us with some food. The apartment was in good condition. If we had any issues (for example fan exhaust not sucking well) they quickly sent out a worker to fix it. During the move out we had no issues. (some companies are very inflexible and also charge you extra for "damages"). We had to leave suddenly due to personal reasons, and according to the contract we still had to pay 3 months of rent for the notice period. However they found someone to take over the lease fairly quickly. I would absolutely rent from them again.

I have been waiting since oktober 2022 to replace the balkon door till today not installed..so bad air leak which result drop in the flat temperature badly .
No justification for such delay .and I thing they must improve the service department so to be more effective as it give negative sign for the company reputation