I'm a huge fan of real authentic Italian food, and vico did not disappoint. I was able to order favourites from my childhood and all the brands I'm familiar with since childhood with my father bei... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
OUR 2ND TIME NOW ORDERING TO IRELAND 🇮🇪 I WILL ADMIT I LOVE A "PERSONAL TOUCH"SO A LITTLE RECIEPT ATTACHED TO THE CURED MEAT WITH LOVE HEARTS DRAWN MADE ME SMILE,BUT ALSO THE GIFT OF NIBBLES TO EN... See more
Company replied
My heart beats faster every time a Vicofood box arrives - even the cat looks more excited than usual! It's always like an Italian treasure trove inside because I don't remember all the things I orde... See more
Company replied
These nice people sell good products at reasonable prices (I'm from the South of Italy), which is all you need to know. But on top of that, they are masters of packaging! The products arrived perfectl... See more
Company replied
Company details
- Italian Grocery Store
- e-Commerce Service
- Gourmet Grocery Store
- Grocery Delivery Service
- Grocery Store
- Online Food Ordering Service
About Vico Food Box
Written by the company
COSA TI OFFRIAMO? L'Italia a casa tua!
La spesa italiana online, direttamente dall'Italia Vicofoodbox è specializzato nella vendita online di prodotti alimentari italiani autentici. Ordina pasta italiana, sughi e conserve, olio extravergine di oliva, formaggi, salumi, dolci, caffè, bevande e specialità regionali italiane e ricevili comodamente a casa tua in oltre 27 nazioni europee e nel Regno Unito.!
SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa
SIAMO VELOCI!
Prepariamo il tuo ordine in 1/3 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/DPDe ci assicuriamo sempre che il tuo ordine arrivi a destinazione!
ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊
ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.
UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!
Contact info
80050, Napoli, Italy
- 3756908596
- servizioclienti@vicofoodbox.com
- vicofoodbox.com
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good qualité of products
good qualité of products. good and quick delivery. good interaction when a problem appears.
31 August 2026
Reply from Vico Food Box
Ciao Laurent😊
Thank you so much for your lovely feedback! We’re delighted that you’re happy with the quality of our products and the fast delivery. We’re also glad that our team was able to assist you promptly when an issue arose. 💚
Thank you for your trust and for choosing Vico Food Box. We hope to welcome you back soon! 🇮🇹
Flora Del Customer Happiness Service
Great products
Great products - great service and have forwarded on details to my family in London too !
31 August 2026
Reply from Vico Food Box
Ciao Riccardo😊
Thank you so much for your wonderful review! We’re delighted that you enjoyed both our products and our service. ❤️🇮🇹
And a special thank you for sharing Vico Food Box with your family in London too! Your recommendation means a lot to us and helps us bring a little taste of Italy to even more homes. 💚
Grazie mille for your trust and support!
Flora Del Customer Happiness Service
Great products- great price
31 August 2026
Reply from Vico Food Box
Ciao Brendan😊
Thank you so much for your lovely feedback! We’re delighted that you’re happy with both the quality of our products and our prices. 🇮🇹💚
Grazie mille for choosing Vico Food Box, and we hope to welcome you back soon!
Flora Del Customer Happiness Service
Delivery was as quick as promised
Delivery was as quick as promised. Things were packed really well. And i' ve enjoyed of all the products.
31 August 2026
Reply from Vico Food Box
Ciao Tina😊
Thank you so much for your lovely feedback! We’re delighted that your order arrived as quickly as promised and that you appreciated the care we put into the packaging. 📦💚
Even better to hear that you enjoyed all the products! Thank you for choosing Vico Food Box, and we hope to welcome you back soon for another taste of Italy. 🇮🇹❤️
Flora Del Customer Happiness Service
Excellent service. Great value for money
Excellent service. Great value for money. Clear communication through each stage of the process.
31 August 2026
Reply from Vico Food Box
Ciao Vico Lover😊
Thank you so much for your wonderful review! We’re delighted that you appreciated our service, value for money and the clear communication throughout every stage of your order. 🇮🇹💚
It means a lot to know that we could make the whole experience smooth and reassuring from start to finish. Thank you for your trust and support!
Flora Del Customer Happiness Service
Reply from Vico Food Box
Ciao Ida😊
Thank you so much for your lovely feedback! We’re delighted that everything was perfect for you. ❤️🇮🇹
Grazie mille for choosing Vico Food Box, and we hope to see you again soon! 💚
Flora Del Customer Happiness Service
Reply from Vico Food Box
Ciao Madalin😊
Thank you so much! Sometimes one word says it all: Perfect! ❤️🇮🇹
We’re delighted that everything met your expectations. Grazie mille for your trust, and we hope to welcome you back soon! 💚
Flora Del Customer Happiness Service
Excellent Products and Impeccable Packaging
These nice people sell good products at reasonable prices (I'm from the South of Italy), which is all you need to know. But on top of that, they are masters of packaging! The products arrived perfectly packed, all the bottles extra-secured, and, most importantly, the taralli were intact! I will definitely order from them again.
1 September 2026
Unprompted review
Reply from Vico Food Box
Ciao Tiziana😊
Thank you so much for this fantastic review! ❤️ Coming from someone from Southern Italy, your words about the quality and prices of our products mean even more to us! 🇮🇹
And we’re absolutely delighted that our packaging passed the ultimate test: the taralli arrived intact! 😄📦 We put a lot of care into protecting every item, especially bottles and other delicate products, so your compliment really made our day.
Thank you for your trust and for choosing Vico Food Box. We’ll be very happy to prepare your next order! 💚
Flora Del Customer Happiness Service
Great selection of a vide range of…
Great selection of a vide range of products in many categories. Fast delivery and very professional packaging. I highly recommend.
1 September 2026
Unprompted review
Reply from Vico Food Box
Ciao Thomas😊
Thank you so much for your wonderful review! We’re delighted that you appreciated our wide selection across so many categories, as well as the fast delivery and professional packaging. 📦🇮🇹
Thank you for your kind recommendation and for choosing Vico Food Box. We truly appreciate your trust and hope to welcome you back soon! 💚
Flora Del Customer Happiness Service
Great selection and quality
I like the selection that they offer! All products arrived in very good condition and aìhaving the delivery at home is very comfortable
28 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Elena😊
Thank you so much for your lovely feedback! We’re delighted that you appreciate our selection and the quality of our products, and that everything arrived in such good condition. 📦🇮🇹
We’re especially happy to know that having authentic Italian products delivered directly to your home makes your shopping experience even more convenient. Thank you for choosing Vico Food Box and for your trust! 💚
Flora Del Customer Happiness Service
Neatly packed with care
Neatly packed with care! Received everything in good order! Grazie Mille!
28 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Vico Lover😊
Thank you so much for your lovely feedback! We’re delighted that everything arrived safely and in perfect order, and that you appreciated the care we put into packing your box. 📦💚
Grazie mille to you for choosing Vico Food Box, and we hope to welcome you back soon! 🇮🇹❤️
Flora Del Customer Happiness Service
This was my 6th time ordering from…
This was my 6th time ordering from Vico, and the experience has consistently been excellent. I order lots of soft drinks and snacks, and all come carefully packaged. The delivery is always speedy, and the customer support impeccable. Love your service ♥️ Hope you can grow and keep up rhis level and quality!
28 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Lans😊
Thank you so much for this wonderful review and, above all, for choosing Vico Food Box for your sixth order! ❤️ Knowing that your experience has been consistently excellent means so much to us.
We’re delighted that you appreciate the care we put into packaging your soft drinks and snacks, as well as our fast delivery and Customer Happiness service. 📦💚
Your wish for us to grow while maintaining the same level of quality is one we’ll take very seriously. We’ll keep working hard to make sure that, even as we grow, the care and attention behind every order never change. 🇮🇹
Thank you for your continued support and for being part of the Vico community! ♥️
Flora Del Customer Happiness Service
It was amazing
It was amazing. Great selection of goods.Products delivered as ordered.
No delivery cost! Italy at your doorstep literally!!
26 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Georgios😊
Thank you so much for this fantastic review! We’re delighted that you enjoyed our selection and that everything arrived exactly as ordered. 🇮🇹💚
And we love your description: Italy at your doorstep, literally! 😍 That’s exactly what we hope every Vico Box can bring to your home.
Thank you for your trust and for choosing Vico Food Box. We hope to welcome you back soon! ❤️
Flora Del Customer Happiness Service
My heart beats faster every time a…
My heart beats faster every time a Vicofood box arrives - even the cat looks more excited than usual!
It's always like an Italian treasure trove inside because I don't remember all the things I ordered!
Ooh agh Mmm - the best box you could receive
27 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Vico Lover😊
Thank you so much for this fantastic review! ❤️ We absolutely love the image of your cat getting excited when the Vico Food Box arrives! 🐱📦🇮🇹
We’re delighted that every box feels like an Italian treasure trove, with little surprises even for you because you’ve forgotten what you ordered! 😄 Your “Ooh, agh, Mmm” made us smile — we couldn’t ask for a better description of the Vico experience!
Thank you for your continued enthusiasm and for making us part of your Italian food moments. Grazie di cuore! 💚
Flora Del Customer Happiness Service
Love everything
Love everything, from the box to the quality products, wrapped with great care. Such a joy, to recieve Italy in our home. Best food!
24 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Rita😊
Thank you so much for this beautiful review! ❤️ We’re delighted that you loved everything, from the box to the quality of our products and the care we put into every package.
It means so much to know that receiving your Vico Box brings a little piece of Italy into your home. 🇮🇹✨ Thank you for your trust and for sharing your joy with us!
Flora Del Customer Happiness Service
Second time, still pleased
This was my second time to order online and I have to say that vicobox arrived well and smartly packed. Because of August it took a bit longer to receive my vicobox but I already knew about delay beforehand so it was quite ok.
Very Happy with the service and products! Thank you!
21 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Vico Lover😊
Thank you so much for coming back to us for your second order! We’re delighted that you were once again happy with the service, the products and the care we put into packing your Vico Box. 📦💚
We’re also glad that the August delay was clear in advance and that you knew what to expect. Thank you for your understanding and, most importantly, for your continued trust in us! 🇮🇹❤️
We look forward to your next order!
Flora Del Customer Happiness Service
I'm a huge fan of real authentic…
I'm a huge fan of real authentic Italian food, and vico did not disappoint.
I was able to order favourites from my childhood and all the brands I'm familiar with since childhood with my father being Italian.
The delivery arrived 2 days early and was packed with care and attention to detail, everything protected such as glass bottles and detergent bottles having their tops sealed with tape etc, nothing left to chance.
I shall be ordering again soon!.
24 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Adrian😊
Thank you so much for this wonderful review! ❤️ We’re especially happy to know that Vico Food Box helped you rediscover the authentic Italian products and brands you remember from childhood with your father. 🇮🇹
It means a lot to hear that you noticed the care and attention to detail we put into every package, especially when protecting delicate items such as glass bottles and detergent bottles. And arriving two days earlier than expected is certainly a lovely bonus! 📦😊
Thank you for your trust and for sharing such a personal connection with our products. We’ll be delighted to prepare your next order soon!
Flora Del Customer Happiness Service
Reply from Vico Food Box
Ciao Rosa😊
Thank you so much for your feedback! We’re delighted that you appreciated the care we put into packing every order and making sure everything arrives safely. 📦💚
Grazie mille for choosing Vico Food Box!
Flora Del Customer Happiness Service
The Best of the best
I live in the Netherlands. Every time, the packages arrive in very good condition and on time. I always receive at home what I order. Thank you for everything.
24 August 2026
Unprompted review
Reply from Vico Food Box
Ciao Violeta😊
Thank you so much for your wonderful feedback and for your continued trust! We’re delighted to know that your packages always arrive at your home in the Netherlands in perfect condition and on time, with everything exactly as ordered. 🇮🇹💚
Grazie di cuore for choosing Vico Food Box and for your kind words. We’re always happy to bring a little taste of Italy to your home! ❤️
Flora Del Customer Happiness Service
A fantastic product selection
A fantastic product selection, fair prices, great promotions, and excellent delivery service! Careful packaging and fast delivery!
7 February 2026
Unprompted review
Reply from Vico Food Box
Ciao Ines😊
Thank you so much for your fantastic review! We’re delighted that you appreciate our wide product selection, fair prices, promotions and delivery service. It also means a lot to know that you noticed the care we put into packaging every order and our fast delivery. 🇮🇹💚
Thank you for your trust and support — we hope to welcome you back soon!
Flora Del Customer Happiness Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.