The website is very easy to navigate and place order. Order was filled and delivered within days. Order included passata in beer bottles. These bottles were individually wrapped and everything arri... See more
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Review summary
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Incredible! I am beyond impressed: - website - easy to navigate, clear, smooth ordering process; - selection of produce - wow!!! Everything is easy to find, wide variety, fresh, long expiratio... See more
Company replied
Fast delivery with great quality food. Unlike some vendors, the packages especially for flour, were thoroughly packed so the goods arrived in excellent condition....plus, a little gift! Thank you!
Company replied
I’ve been ordering from vico box quite often. they are amazing❤️All the Italian products are authentic and fresh. packaging also excellent. I received gifts from every package I ordered. Thank you... See more
Company replied
Company details
- Gourmet Grocery Store
- e-Commerce Service
- Grocery Delivery Service
- Grocery Store
- Italian Grocery Store
- Online Food Ordering Service
About Vico Food Box
Written by the company
COSA TI OFFRIAMO? L'Italia a casa tua!
Prodotti 100% Italiani che puoi ordinare comodamente all'estero, in oltre 25 nazioni in tutta Europa e in UK. Ricevi la spesa italiana comodamente a casa tua!
SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa
SIAMO VELOCI!
Prepariamo il tuo ordine in 1/2 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/FOODLOGICA e ci assicuriamo sempre che il tuo ordine arrivi a destinazione!
ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊
ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.
UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!
Contact info
80050, Napoli, Italy
- 3756908596
- servizioclienti@vicofoodbox.com
- vicofoodbox.com
4.9
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been ordering from Vico Food Box…
I have been ordering from Vico Food Box for years, and was satisfied from the quality of the products I ordered, which were always packed properly. In addition, it is always interesting to see which extra little present I got in the box. This way I get introduced to other products that I didn’t try before 😊
5 February 2026
Unprompted review
Reply from Vico Food Box
Dear Shira,
Thank you so much for your wonderful review! 😊
We’re thrilled to hear that you’ve been ordering from Vico Food Box for years and have consistently enjoyed the quality and careful packaging of our products. It’s also great to know that the little extra gifts help you discover new Italian delights — that’s exactly the joy we hope to bring with every box! 💛
We look forward to delighting you with many more surprises in your future orders.
Warm regards,
Flora
Customer Happiness Service 🌷
Fast delivery and good products
Real fast delivery and all products arrived as ordered! I am very happy and will be ordering again with Vico Food Box!
4 February 2026
Unprompted review
Reply from Vico Food Box
Dear Sara,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that your order arrived quickly and exactly as expected. Knowing that you’re happy with your experience means a lot to us! 💛
We look forward to delighting you again with your next Vico Food Box order.
Warm regards,
Flora
Customer Happiness Service 🌷
Everything was very well packaged
Everything was very well packaged. No damage, no leakage at all. Every food product is fresh.
4 February 2026
Unprompted review
Reply from Vico Food Box
Dear Vico Lover,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that everything arrived perfectly packaged, with no damage or leakage, and that all the food products were fresh. Your satisfaction truly means a lot to us! 💛
We look forward to delighting you again with your next Vico Food Box order.
Warm regards,
Flora
Customer Happiness Service 🌷
I ordered some cheese and flower
I ordered some cheese and flower. In 4 days it was at my house. From Italy to the Netherlands. The cacciacavalo and provolone is great. Thanks guys. When i want italien food , i order it with you
3 February 2026
Unprompted review
Reply from Vico Food Box
Dear Joze,
Thank you so much for your lovely message! 😊
We’re really happy to hear that your order arrived so quickly from Italy to the Netherlands and that you enjoyed the caciocavallo and provolone — great choices! 🧀🇮🇹
Knowing that we’ll be your go‑to place whenever you want Italian food truly means a lot to us. Thanks again for your trust!
Warm regards,
Flora
Customer Happiness Service 🌷
The online store has a great variety of…
The online store has a great variety of products with great prices and of course with a high quality products. I’m very happy that Vico do delivery to the UK within few days and me and my family are able to enjoy the flavour of Italy ❤️ Vico staff are very friendly and welcoming and very supportive.
4 February 2026
Unprompted review
Reply from Vico Food Box
Hi Melinda😊
Thank you so much for your lovely feedback! 💛
We’re thrilled to hear that you and your family can enjoy the flavors of Italy 🇮🇹❤️, and that our variety, quality, and prices have met your expectations 🍝🧀
It’s also wonderful to hear that our team has made you feel welcome and supported 🙌 Your kind words truly motivate us to keep doing our best!
We can’t wait to delight you again with your next order!
Warm regards,
Flora
Customer Happiness Service 🌸
True Italian products
True Italian products, often at an "Italian" price. Careful packaging to ensure your shopped items arrive safely to your doorstep. Great customer service!
3 February 2026
Unprompted review
Reply from Vico Food Box
Hi Piermarco😊
Thank you so much for your wonderful feedback! 💛
We’re thrilled to hear that you enjoy our true Italian products 🇮🇹 and appreciate our careful packaging, ensuring everything arrives safely at your doorstep 📦✨
It’s also fantastic to know that our customer service has met your expectations 🙌
We truly value your trust and look forward to delighting you again with your next Vico order!
Warm regards,
Flora
Customer Happiness Service 🌸
Reply from Vico Food Box
Hi Mark😊
Thank you so much for your kind feedback! 💛
We’re thrilled to hear that you’re happy with our service and the quality of our products 📦✨
We truly appreciate your trust and look forward to delighting you again with your next Vico order 🙌
Warm regards,
Flora
Customer Happiness Service 🌸
Amazing online Italian grocery store
Amazing online Italian grocery store, fast shipping, everything is well packed.
2 February 2026
Unprompted review
Reply from Vico Food Box
Hi Alessandra😊
Thank you so much for your wonderful feedback! 💛
We’re thrilled to hear that you enjoy our online Italian grocery store, with fast shipping and careful packaging 📦✨
Your kind words mean a lot to us, and we can’t wait to delight you again with your next Vico order 🇮🇹💚
Warm regards,
Flora
Customer Happiness Service 🌸
Amazing delivery service and super good…
Amazing delivery service and super good products! Recommended
15 January 2026
Unprompted review
Reply from Vico Food Box
Dear Alessia,
Thank you so much for your kind words! 😊
We’re thrilled to hear that you enjoyed both our delivery service and the quality of our products. Your recommendation means a lot to us! 💛
We look forward to delighting you again with your next Vico Food Box order.
Warm regards,
Flora
Customer Happiness Service 🌷
Decent company I will definitely order…
Decent company I will definitely order again but can be slightly better
31 January 2026
Unprompted review
Reply from Vico Food Box
Dear Jordan😊
Thank you for your feedback!
We’re glad to hear that you consider us a decent company and that you’re planning to order again — that really means a lot to us 🙏
We also appreciate your honesty. There’s always room for improvement, and comments like yours help us do better every day 💪
If you ever feel like sharing more details about what could be improved, our customer happiness team would be happy to listen.
Thanks again for your trust, and we hope your next experience will be even better ⭐
Best regards,
Flora
Customer Happiness Service 🌸
They have lots of nice products I like
They have lots of nice products I like, including seasonal stuff
Some things I have never tried and want to try out
Cheap shipping which was also fast...
Excellent service ... easy to use and know what's going on with the order.
30 January 2026
Unprompted review
Reply from Vico Food Box
Hi Paul,
Thank you so much for your lovely feedback! 😊
We’re thrilled to hear that you enjoy our wide range of products, including the seasonal specialties, and that you’re excited to try new things. It’s wonderful to know that our fast and affordable shipping, as well as the easy and transparent ordering process, made your experience smooth and enjoyable. 💛
We look forward to delighting you with many more Italian goodies in your future orders!
Warm regards,
Flora
Customer Happiness Service 🌷
Excellent and fast shipping well…
Excellent and fast shipping well packaged
30 January 2026
Unprompted review
Reply from Vico Food Box
Dear Chloe,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that your order arrived quickly and was carefully packaged. Your satisfaction means a lot to us! 💛
We look forward to delighting you again with your next Vico Food Box order.
Warm regards,
Flora
Customer Happiness Service 🌷
Great items!
30 January 2026
Unprompted review
Reply from Vico Food Box
Dear Vasilena,
Thank you so much for your kind words! 😊
We’re thrilled to hear that you enjoyed the items. Your satisfaction is our greatest reward! 💛
Warm regards,
Flora
Customer Happiness Service 🌷
Glad that I found this shop
Friendly contact with the team.
Fast shipping and a lot of awesome food which makes me feel home for a moment. ❤️
29 January 2026
Unprompted review
Reply from Vico Food Box
Dear Vico Lover,
Thank you so much for your lovely message! ❤️
We’re thrilled that you enjoyed the friendly contact with our team, the fast shipping, and the delicious products that bring a little taste of home. Making you feel connected to Italy, even for a moment, is exactly what we love to do! 🇮🇹💛
Warm regards,
Flora
Customer Happiness Service 🌷
Fast and secure delivery
It's fantastic that it's now possible to buy authentic Italian food here in Denmark, and from an Italian online store no less. Vico Food Box has lots of exciting products, and it will get even better as the product range grows over time.
Our goods arrived within 3-4 working days and were well packaged and secure. We look forward to our next delivery.
An added bonus is that Vico Food Box is very quick to respond to suggestions for their product range, in this case a request for virgin olive oil produced from local Italian olives. Many online stores could learn from this.
28 January 2026
Unprompted review
Reply from Vico Food Box
Dear Peter,
Thank you so much for your thoughtful and detailed review! 🇮🇹💛
We’re thrilled to hear that you enjoy having authentic Italian products delivered right to Denmark, and that our fast and secure delivery met your expectations. It’s wonderful to know that the careful packaging and the range of products made a positive impression.
We also truly appreciate your kind words about our responsiveness to suggestions — feedback like yours helps us grow and improve our selection, so we can continue bringing a little taste of Italy to your home.
We look forward to delighting you again with your next Vico Food Box order!
Warm regards,
Flora
Customer Happiness Service 🌷
Reply from Vico Food Box
Hi Galina😊
Thank you so much for your kind feedback! 💛
We’re thrilled to hear that you appreciate our professional service and excellent packaging 📦✨
Your trust means a lot to us, and we look forward to delighting you again with your next Vico order 🙌
Warm regards,
Flora
Customer Happiness Service 🌸
A little piece of Italy ❤️
Thank you very much for the lovely service and for the wonderful Italian goodies. The yummy food makes the Finnish winter more bearable 😋. The products were very well packaged.
23 December 2025
Unprompted review
Reply from Vico Food Box
Hi Janet😊
Thank you so much for your lovely feedback! 💛
We’re thrilled that our Italian goodies could bring a little piece of Italy ❤️ to brighten up your Finnish winter 😋🇮🇹
It’s wonderful to hear that the products arrived well packaged and in perfect condition 📦✨
We can’t wait to delight you again with your next Vico order! 🙌
Warm regards,
Flora
Customer Happiness Service 🌸
Great experience all round
Great communication from order placed to delivery. The items were extremely securely packed. There was also a cute personal touch of my name and a heart written inside the box.
Will definitely order again, it was good value for money to Ireland. Thanks Vico team!
27 January 2026
Unprompted review
Reply from Vico Food Box
Hi Ryan😊
Thank you so much for your wonderful feedback! 💛
We’re thrilled that you enjoyed the communication from order to delivery, and that your items arrived securely packed 📦✨
It’s also so nice to hear that the personal touch in your box made you smile ❤️😋
We truly appreciate your trust and can’t wait to delight you again with your next Vico order to Ireland 🇮🇪🙌
Warm regards,
Flora
Customer Happiness Service 🌸
Very fast delivery
Very fast delivery, super good products and good price, thank you vicofood
27 January 2026
Unprompted review
Reply from Vico Food Box
Hi Iuliana😊
Thank you so much for your wonderful feedback! 💛
We’re thrilled to hear that you enjoyed our very fast delivery, great products, and good prices 📦✨
We truly appreciate your trust and can’t wait to delight you again with your next Vico order 🙌
Warm regards,
Flora
Customer Happiness Service 🌸
This is the second time I order from…
This is the second time I order from Vico, and the experience continues to be perfect. All products came carefully packaged, the order got delivered in a matter of days, the customer service is responsive and considerate. I wish other e-commerce companies were ran like this.
27 January 2026
Unprompted review
Reply from Vico Food Box
Hi Lans😊
Thank you so much for your wonderful feedback! 💛
We’re thrilled that your second order with Vico was just as perfect as the first 📦✨
It’s great to hear that the careful packaging, fast delivery, and attentive customer service made your experience enjoyable 🙌
Your kind words truly motivate us – we wish all e-commerce could run this smoothly too! 😄
We can’t wait to delight you again with your next Vico order 🇮🇹💚
Warm regards,
Flora
Customer Happiness Service 🌸
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