Vice Golf Reviews 673

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and performance, especially the golf balls, which are often compared favorably to more expensive brands. Many appreciate the competitive pricing and the variety of designs and styles available. The delivery service is frequently noted for its speed and efficiency, with many orders arriving quicker than anticipated. However, some customers experienced issues with their orders, including incorrect items being shipped or significant delays in delivery, particularly for customized products or international shipments. A few reviewers also mentioned a lack of communication regarding these delays or problems with order fulfillment, such as unfulfilled promises for free items.

What people talk about most

Product

Users describe positive interactions with product, with many praising the quality and performance of Vice... See more

Quality

Consumers generally express satisfaction with product quality, frequently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times, even... See more

Order

People report ambiguous experiences with order. While some customers praise quick deliveries, with orders... See more

Price

Customers had positive experiences with price, often highlighting the great quality and performance of... See more

Based on these reviews

Rated 5 out of 5 stars

Great products and great company. Customer service is top of the charts! I was supported by a competitor for years. Vice has done a great job of producing a great product, no matter if it's golf balls... See more

Rated 5 out of 5 stars

Loved the online fitting tool, I feel it placed me in the proper Irons. I bought 5-PW.... Love the look, feel, sound, dispersion control etc. which have combined for much greater confidence over eac... See more

Rated 5 out of 5 stars

The Vice Pro golf balls have completely won me over. I love that they come in different designs, it’s refreshing to see some creativity in a market full of plain white balls. Performance-wise, th... See more

Rated 5 out of 5 stars

I am a high handicap golfer that probably couldn’t tell the difference between compression dispersion and any other terms that are used in the golf game. Vice has allowed me to enjoy the game hit my d... See more


Company details

  1. Golf shop
  2. Sporting Goods Store
  3. Sportswear Store

Written by the company

Vice Golf delivers premium gear at affordable prices, making high-quality golf balls and stylish gear accessible for all players.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

673 reviews

5-star
4-star
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1-star

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great irons

Great irons! Ordered for my wife and she loves them and how they are customized just for her! She also picked up 10-15 yards per club!

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service support!!

I ordered 40 cases of tour golf balls with a custom logo. They shipped out 40 cases of drive balls instead.
I have been emailing Customer Service for 3 1/2 weeks and have no resolution yet and no one has called me to let me know what can be done. I am a very dissatisfied customer. I have used you guys for four years in a row for my charity golf tournament, and I’ve never been treated with such disrespect. Nick-Cavallo.
310-613-0573

13 May 2025
Unprompted review
Rated 2 out of 5 stars

Great if everything goes well

Great if everything goes well. If on the other hand things don’t, you have no chance of resolving.
They have no contact telephone number, and you can only email where you get no response. Fingers crossed, all goes well.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Ordered clubs and eventually received a…

Ordered clubs and eventually received a message saying that they had been despatched and gave me a Fedex tracking reference, they didn't arrive on the date specified on the Fedex tracking and appeared to just be stuck in transit. I queried with Customer service emailed address and still had no response 48hrs later, so know idea if and when my clubs will be delivered. Very frustrating didn't arrive on the day specified as I has worked from home that day to avoid missing the delivery.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Found a keeper

I found a Vice golf ball on the course and started playing it, well that was 4 rounds ago and I still have the ball. I was so impressed with the ball that I ordered 3 dozen of the Pro Air and received them with no problems.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. My clubs have been stuck at customs twice not because of missing commercial documentations. VICE just says my product was delivered but it clearly states it isn't. No one replies to emails and there is no customer service number that I can find on the website. Missing precious Canadian summer golfing. I would leave months for your clubs to arrive.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

When I first seen the golf ball was a…

When I first seen the golf ball was a my
Friend that was a tour professional.. I played with .. this year I made the change from a
pro-v1 To the VICE PRO ! And I was very impressed with the results.. with the response from tee to green .. I’m short game spin in so perfect with the ball , and happy with the tee ball and feel also ..

9 May 2025
Unprompted review
Rated 4 out of 5 stars

overal good

overal good. Had to wait longer for shipping due to tariffs. I get that. the issue was an offer for free balls on my next purchase. you didn't honor that because I was purchasing the 5/1 deal. Honestly if you just communicated the late shipping and didn't offer the free balls you wouldn't honor, I would've given 5 stars. Back and forth emails with customer service just to hear you won't honor the gift didn't help!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Green, Orange, and Speckled

Good product at a good price. My order shipped in 2 shipments but worth the wait. I ordered 3 different colors of balls. They are all awesome and very easy to see. (not sure why more people don’t use high visibility balls as they are so easily identifiable)

24 April 2025
Unprompted review
Rated 4 out of 5 stars

Vice Golf has excellent website

Vice Golf has excellent website. Easy to use. Good notifications from Vice about purchase and shipping.
The only downside was courier FedEx who claimed they deliver in U.K. on a day when the package was still in Germany. FedEx delivered 4 days later

7 May 2025
Unprompted review

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