VIBE Finance Reviews 

118
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The full team - Craig, Beth, Kim, Ceira, and Ellie (hope I haven't missed anyone out) have been outstanding working on my case, they all collectively helped massively. With other companies involved wi... See more

Company replied

Rated 5 out of 5 stars

The people! all staff not just the seniors are conscientious, firstly matching product to client needs, then chasing things through without client having to ask first, keeping client updated, making... See more

Company replied

Rated 5 out of 5 stars

The Vibe team were excellent from start to finish from our initial dealings with Alex and then Beth working tirelessly to get things over the line . We purchased a property via auction so we had tight... See more

Company replied

Rated 5 out of 5 stars

Thanks to ALL the team at Vibe for getting over the finish line on our new investment purchase. Again the team were on the ball throughout this process, helping assist with paperwork and challenge... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker

Written by the company

VIBE Finance are a multi award winning mortgage brokerage specialising in all types of commercial and residential property investments. Whether you are a first-time landlord or seasoned property investor, we can source the right product suitable for your requirements. Our vision is driven from having detailed experience working directly for specialist lenders for over a decade. We have formed long term relationships where we are able to utilise our knowledge of the entire credit process, which enables a time saving application on getting your case from enquiry to completion! This without a doubt makes our professional team so unique, allowing us to really ‘stand out’ as a specialist mortgage broker and packager. Our honest, innovative and refreshing approach will leave you keen to work with us time and time again. The multi-award winning VIBE team specialise in ‘non vanilla’ type cases; the “I don’t think this is one you’re going to do” type of challenge. Try us! Our strong relationships with our Lender Partners ensures the maximum number of successful conversions for our clients, as evidenced through our testimonials, 5* reviews and high numbers of repeat clients. Deliver Together We firmly believe that securing the best outcome depends on working proactively together by building trust and forming equal partnerships. Above & Beyond We take our responsibility for enhancing lending credibility seriously, we are tenacious and we will go the extra mile to turn dreams of property ownership into a reality. Dare to be Brave We are not afraid to get out of our comfort zone, make bold moves or challenge lenders in the best interests of our partners and clients. Communicate Openly & Often We are proactive and transparent in the way we communicate, we listen and we always follow up on our promises. Believe in Balance We are the best at looking after our clients because we look after ourselves, employee wellbeing is core to ensuring we stay focussed on delivering an unrivaled service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(118)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VIBE ALL THE WAY

The people! all staff not just the seniors are conscientious, firstly matching product to client needs, then chasing things through without client having to ask first, keeping client updated, making contact with lender, solicitors to ensure pressure and communications leaving no stone overturned.
A clear company ethos 'vibe!' is visible through all the staff and that makes the difference for me. Well done and thanks to all!

4 October 2024
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Andrew! It was great working with you and so glad the team went above and beyond!

#teamVIBE

Rated 5 out of 5 stars

I am quite impressed so far with your…

I am quite impressed so far with your services.
It was a smooth process for me as emails were replied on time and follow up all concluded in good time.
I was made to understand the whole process and completion was a success.
This is the best finance firm I have ever seen.

18 September 2024
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Pamela! Great to see you were impressed with the service.

#teamVIBE

Rated 5 out of 5 stars

Very helpful

George and Kate were of great help in my experience with getting my mortgages. I was provided with good options that suited my needs and Kate was fantastic with communication, and keeping in liaison with everyone. I was able to email or ring up with any doubts along the way and she was always happy to help. I would be happy to work with Vibe again!

19 April 2024
VIBE Finance logo

Reply from VIBE Finance

Thank you Marion! We're so please Kate & George did a great job!

#teamVIBE

Rated 5 out of 5 stars

Alexandra and Rhys helped with the…

Alexandra and Rhys helped with the remortgage . They are very professional and assisted in every step of the process.Highly recommend.

12 April 2024
VIBE Finance logo

Reply from VIBE Finance

Many thanks for taking the time to leave a reply! We're so glad that Alexandra and Rhys could assist you.

We look forward to hopefully working with you again in the near future!

Kind regards

#teamVIBE

Rated 5 out of 5 stars

Amazing service from start to finish!

The Vibe team were excellent from start to finish from our initial dealings with Alex and then Beth working tirelessly to get things over the line . We purchased a property via auction so we had tight deadlines to work towards and nothing was too much for Beth who worked so hard to get everything sorted for us! We will definitely be using Beth and the team again!

28 March 2024
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Than you so much for taking the time to leave a review. So glad Beth & Alex went above and beyond for you!

We look forward to working with you again in the future.

Kind regards

#teamvibe

Rated 5 out of 5 stars

Beth worked tirelessly to get us over…

Beth worked tirelessly to get us over the line with a complicated BTL mortgage. Highly recommend.

22 March 2024
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you again for taking the time to leave a review. We're so glad Beth worked super hard to get this over the line for you.

We look forward to hopefully working with you again!

Kind regards

#teamvibe

Rated 5 out of 5 stars

Thanks to Beth and the team at VIBE for…

Thanks to Beth and the team at VIBE for dealing with a tricky lender to secure a commercial property. I would highly recommend.

29 February 2024
VIBE Finance logo

Reply from VIBE Finance

Thank you so for taking the time to leave a review! We look forward to working with you again.

Kind regards

#teamvibe

Rated 5 out of 5 stars

Vibe are great

I was recommended Vibe by a friend and must say they were great. From start to finish nothing was too much trouble. Rhys went above and beyond and was great at keeping me updated throughout the whole process.

29 January 2024
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Michael!

We loved working with you and so glad Rhys did such a great job.

We look forward to working with you again!

#teamVIBE

Rated 5 out of 5 stars

Amazing team work....As a mortgage…

Amazing team work....As a mortgage advisor myself I had a client with complex requirements needing a lender that we were not registered with. I was referred to Kim and the team by the lender and very quickly felt confident they would do a great job for my client... they did not disappoint. Not only a great service but a future partnership built.

18 January 2024
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave such a lovely review Julie!

We loved working with you and look forward to doing so again.

#teamVIBE

Rated 5 out of 5 stars

A Great Vibe

A Great Vibe: Alex has helped me in the past with a highly unusual BTL mortgage and achieved an excellent outcome against all the odds, including appealing successfully against a (post offer) lender’s last minute refusal. She arranged quotes again in November ’23 for the re-mortgaging of a different property and put in hours of work. On this occasion the original lender succumbed to her competition, but the risk of this happening had not deterred her at all. She will certainly be my first port of call when next I have a mortgage need. MF, London.

12 January 2024
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you for taking the time to leave such a lovely review Michael! So glad Alex did a great job!

#teamVIBE

Rated 5 out of 5 stars

Outstanding service from Alexandra from…

Outstanding service from Alexandra from the start right until finish, returning messages out of office hours and always going above and beyond, I look forward to working with Alexandra/Vibe again.

17 November 2023
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review! We're so glad Alexandra did a great job for you.

We hope to work with you again soon!

#teamVIBE

Rated 5 out of 5 stars

Fantastic Job By VIBE

When I had limited options for a Bridge or Mortgage loan due to delays from the developer, lenders, and brokers, I reached out to VIBE for help. They quickly connected me with a lender and made the process smooth. I want to thank Beth Clayton for her excellent work. She kept everyone involved on track, including the lender, solicitor, and developer. Beth was always available, patient, and dedicated to getting things done. Her efforts made a significant difference, showing how crucial dedicated employees like her are to a company's success.

6 November 2023
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review, we really for appreciate it!

So lovely to hear Beth did a great job for you, it really does mean a lot.

#teamVIBE

Rated 5 out of 5 stars

All About Alex..

What can I say?!.. Alex you’re an absolute superstar.

Not only are you very knowledgeable, calm and efficient, you are human, and honest, kind, caring and considerate.. And that’s why you’re always my first choice :-)

Look forward to coming back in 18 months time.

Andy

31 October 2023
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Andrew.

What lovely words for Alexandra!

We hope to work with you again soon.

#teamVIBE

Rated 5 out of 5 stars

A GENUINE VIBE

Vibe Mortgage Finance is a rarity in a world of corporate facelessness where frankly speaking no one seems to care about anything or anyone. They not only know what they are doing, but pilot you through the whole mortgage journey from start to finish, excelling in what most other firms now consider is now beneath them: looking after you.

George Sanford, my specialist mortgage advisor, could not have been more helpful, encouraging, and supportive from the start - pulling copious rabbits out of hats, and going above and beyond the call of duty on numerous occasions. As a freelancer, and particularly given the dispiriting and challenging nature of the current economic climate, there were countless times when I feared one or other of my mortgage applications would fail. George made sure they didn’t.

Always courteous, upbeat, and willing to do business on the phone (shock horror!) and even face to face, George was a constant pleasure to deal with and kept the faith even if there were times when I didn’t.

I could not recommend either Vibe as an entity, or George personally, more highly. Without doubt, they will be my first port of call when it is time to remortgage.

28 September 2023
VIBE Finance logo

Reply from VIBE Finance

Wow! What a lovely review! Thank you so much for taking the time to leave a review it really does mean so much.

So glad to hear George did such a great job!

Thank you again.

#teamVIBE

Rated 5 out of 5 stars

Vibe was very effective in getting the…

Vibe was very effective in getting the mortgage at a competitive price and getting it to completion. An experience to be repeated in the near future

27 September 2023
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review! We can't wait to hopefully work with you again soon!

#teamVIBE

Rated 5 out of 5 stars

First UK BTL mortgage

Conceptually we understood there would be differences between continental European mortgages and UK mortgages. Now we have experienced them in practice. Without excellent support of Kate, Ellie and George we would not have been in a position to fix challenging issues we encountered in application process as overseas landlords. We can highly recommend them!

14 September 2023
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave such a lovely review. Really glad the team helped to overcome those challenges to get to completion.

We really appreciate you working with us and hope to work with you again very soon!

#teamVIBE

Rated 5 out of 5 stars

Top class mortgage company

Would like to thank George and Kate and all the team at VIBE. They are a first class company, they are very professional and just get the job done. Well done Vibe can’t wait to work with George and the team again soon👍👍👍👍👍

14 August 2023
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review John! We've really loved working with you and look forward to working with you again hopefully soon.

#teamVIBE

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look