Virtual Internet Reviews 7

TrustScore 2.5 out of 5

2.4

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Company details

  1. Electronics & Technology

Information provided by various external sources

Flexible, reliable managed IT services from VI.net. Enterprise cloud hosting and managed dedicated server hosting services. Visit us now to find out more.


Contact info

  • Brick Lane 91, E1 6QL, London, United Kingdom

  • vi.net

2.4

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Impossible to contact, won't send invoices despite taking payments via direct debit, and then randomly turn off servers claiming that bills have not been paid. Absolutely shocking service.

15 June 2023
Unprompted review
Virtual Internet logo

Reply from Virtual Internet

Rated 1 out of 5 stars

Asbolutely horrendous service ever…

Asbolutely horrendous service ever since they were taken over by The Hut Group. All the staff who knew what they were doing seem to have left.

Our server is continually being switched off with zero warning for a billing issue they admit they have on their own systems. This happens repeatedly and they have still got no idea how to fix it several weeks later.

Avoid at all costs.

15 June 2023
Unprompted review
Virtual Internet logo

Reply from Virtual Internet

Rated 1 out of 5 stars

This company is garbage

This company is garbage. I have been trying to change my billing info for over a month. Several calls to the "HOLD" line and never got through. Try calling them you will see.

6 April 2023
Unprompted review
Virtual Internet logo

Reply from Virtual Internet

Rated 5 out of 5 stars

Email Issues

Extremely helpful with an issue I have. Would highly recommend. Dan S was my contact on the day.

8 July 2021
Unprompted review
Virtual Internet logo

Reply from Virtual Internet

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Quick response to a DNS change I needed…

Quick response to a DNS change I needed to make. Thanks to Dom S

28 November 2020
Unprompted review
Virtual Internet logo

Reply from Virtual Internet

Cheers for leaving your 5 star review!

This is what I love to hear regarding your experience.

Have a good day,
Matt

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