MAX PET SUPPLIES PTY LTD Reviews 

201
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Ordered twice prior to this occasion. In this instance, ordered the same worming meds as previously on the 8th sept. They state order was sent on the 10th but no postage confirmation email received so... See more

Rated 5 out of 5 stars

Brilliant service, Simon (customer service) was very helpful and efficient when I rang to change my order and I received my goods quite quickly. I will definitely be ordering from Vet Supply again.... See more

Rated 1 out of 5 stars

Placed a large order. They rang to tell me that half my order was unavailable. Then tracking information for the remaining order was incorrect. One item arrived and still waiting 4 weeks for my cat fo... See more

Rated 1 out of 5 stars

Purchased Revolution for my dogs, to 2 weeks to arrive, tried calling 3 times, emailed twice, didn't respond to emails but had a chance too speak to someone with no help just keep saying 3 - 10 busi... See more

Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Vetsupply.com.au has been established to make pet care affordable and convenient. Our extensive experience in pet supplies industry and love for animals has helped us deliver authentic and quality pet products to customers.


Contact info

2.2

Poor

TrustScore 2 out of 5

201 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(201)

23 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent service and products

Bought Bella Sasso cat litter, this product is fantastic, lasts twice a long as the crystal ones, with minimal door. Great value too. Also bought Capstar Flea tabs for cats and small dogs. Easy to break up in food, and cats don’t seem to taste them. Prompt delivery too.

15 July 2022
Unprompted review
Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate, found what i was after with useful advice on product. Payment platform very good and free shipping, BONUS!

13 July 2022
Unprompted review
Rated 5 out of 5 stars

Dog wormers

I’ve been buying my dog workers from Vet Supply for years now. It’s great, easy to navigate on the website and convenient home delivery (that’s free!). I always find their prices are competitive and cheaper than most stores.

12 July 2022
Unprompted review
Rated 1 out of 5 stars

bad packaging and given bad excuses for it

i ordeered two 6 packs of nexgaurd spectrum x tra large for my 4 dogs as i do every 3 months this is the only time the packs were opened flattened theh taped back up and taped together then put in a jiffy satchel and sent when i mopened the satchel and saw how boxes were packed was shocked and when i gave my dogs the 4 tablets they were broken in pieces and crushed when i call to inform the operato was told to putit in an e mail which i did they got a reply saying products go through a number of quality checks before being dispatched and was told to call number to talk to sonme one about it after i sent my number with the 1 st e mail nobody called .why would they open the seal boxes and collapse the packets flatten them then tape them back up then tape them side by side then stick them in postal bag doesnt make sense and the blister packs were damage crushed

12 July 2022
Unprompted review
Rated 5 out of 5 stars

Tick Preventative

Having two dogs and living in a tick prone area I am always looking for the best price for their preventative. Vet supply have always been the cheapest purchase for us. The postage is free and always arrive within a few days. Thanks guys for your great service.

8 July 2022
Unprompted review

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