VetGruppen  Reviews 

6,451
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Definitely recommend Nordre. And Guilhem is amazing and always ready to hear the cat parents! 🤩 I have a difficult, stressed cat, who panics outside our home. Vaccinating her have required, with ot... See more

Company replied

Rated 5 out of 5 stars

Both my cat Gustav and I always feel very calm and welcomed when visiting Frederiksberg Dyreklinik & Spa. Anabelle always makes us feel special during each visit, remembers small details from previous... See more

Rated 5 out of 5 stars

We have been treated by respect and our dogs with love and care. So happy to finally find a vet with passion for her much appreciated job. After so many sad heart breaking experiences i am confiden... See more

Company replied

Rated 5 out of 5 stars

I couldn't wish for a more prepared team to take care of my cat, Penelope. Penny has been suffering of different problems including ear mites and polyp in her left ear. Once I brought her to t... See more

Company replied

Company details

  1. Veterinarian
  2. also in
  3. Animal Hospital
  4. Emergency Veterinarian Service

Written by the company

VetGruppen er en sammenslutning af dyreklinikker og dyrlæger over hele landet. Vi vil være hele Danmarks dyrlæge som garant for Tryghed, Omsorg, og Nærhed når du har behov for en dyrlæge.


Contact info


4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 65% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(6,451)

1,819 reviews in the last 12 months

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Rated 5 out of 5 stars

Our vet is very professional and…

Our vet is very professional and regards our dog’s welfare, comfort and safety in the highest regard

9 May 2024
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Reply from VetGruppen

Hi Alex. Thank you so much for taking your time to review our clinic. We appreciate it 🙌

Rated 5 out of 5 stars

super flinke

søde og flinke de er super til at håndtere en hund som ikke suntes at det at komme til dyrelæge er det fedeste.

11 April 2024
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Reply from VetGruppen

Tak for anmeldelsen Kristian. Det er dejligt at læse, at du har været tilfreds med besøget hos os. Vi ønsker jer en god dag herfra.

Rated 5 out of 5 stars

Friendly staff

Friendly staff . Excellent service . Am very impressed

14 March 2024
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Reply from VetGruppen

Thank you so much for your review. We truly appreciate it James. Have a great day.

Rated 5 out of 5 stars

En god og saglig behandling og…

En god og saglig behandling og information, en rolig og behagelig atmosfære, god tid og omsorg for såvel hund som ejer.

23 January 2024
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Reply from VetGruppen

Tusind tak for den varme anmeldelse Margit. Den er vi bare rigtig glade for :-) I må have en skøn dag

Rated 5 out of 5 stars

Satisfied

Hej. I Will write in english because it is easyer for me. I am very satified with everything that is happening în this clinic. Everyone is nice, they are EXTREMLY God în what they are duing and I recomand with all me soul this clinic to everyone how has a pet, an animal.

18 January 2024
Unprompted review
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Reply from VetGruppen

Thank you so much for your nice review Silviu. We truly appreciate it :-) Have a great day! :-)

Rated 5 out of 5 stars

God service

8 December 2023
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Reply from VetGruppen

Tusind tak for anmeldelsen Tina. I må have en dejlig jul 🎄

Rated 1 out of 5 stars

DO NOT RECOMMEND AT ALL

Update:
Reply to amicis comment:
INCOMPETENT, ARROGANTS AND LIARS
So on top of being arrogant and incompetent, you guys are also liars. Bravo. Couldn't expect less from you. You're hiding behind lies, cowards, because that's your only defence to protect your mistakes and business.
It's very low to insinuate that this loss might have affected our memories of the events. Unfortunately we remember it as it was yesterday. On that day, we showed up at your opening and our dog stayed there the whole day in your care based on your wrong diagnosis. The whole day. We asked you twice, when we dropped her and picked her up later, please do an x-ray which you replied both time that it won't be necessary. At what point here do you see a whish to do economy, knowing that we have insurance? Unfortunately few hours later you released her, you telling us that she was fine, we had to drove her to emergency because our dog was not fine at all. Indeed, after she finally had an x-ray, they found out a foreign object in her intestine but it was too late even after the 2 surgeries she went through after the discovery. Again, at what point do you see a desire to do economy here? Do you want us to send you the total bill with 5 numbers on it?
Was funny the day after she stayed with you, you called us to follow-up on her, call was very short because when we told you that she was going under surgery right now, all you replied was "oh..".
You probably lied to Fødevarestyrelsen and good for you but here I won't let you lie.
We all make mistakes, you did one, own it.
Anyone who read this, please do yourself a favor and go consider other honest competent vet.

Original:
DO NOT RECOMMEND AT ALL! Our dog could have been saved if it wasn't for their arrogance and incompetence!
Arrogance and incompetence of that guy call Mads Green.
One morning, we brought our 1yr old weak sick dog there who barely ate in 24hrs and was vomiting. He did the usual check up and asked us if our dog had tendency to eat non-food stuff, which we replied yes. Knowing our dog had tendency to eat non-food and that she was unusually sick, we insisted for her to get an x-ray which he replied NO arrogantly explaining that she only need some rest and IV. Therefore we followed blindly his instructions and our girl spent the whole day there under IV only...
The same day, in the afternoon, they called us to come and finally pick her up. Thanks to the IV our dog looked more lively but was still very tired. We asked again for the x-ray since money wasn't a problem but that guy arrogantly bragged about how he could have charged us for many things but it doesn't look necessary, because of how fresh our dog looked like.
We came back home but our dog's health situation was worse and worse every hour. At one point in the evening we decided to drive our dog to an emergency hospital for pets were she spent the night under IV, waiting finally for the x-ray. That x-ray showed a peach stone stuck in our dog intestine... In that hospital our dog had two surgeries but didn't make it due to necrosis were the peach stone was stuck, which lead to a peritonitis.
That guy Mads Green, can't even call him a vet, he is an accomplish in my dogs death, he reduced drastically her chances to survive because he was so sure of his diagnosis and refused to do a simple x-ray.
Our dog wasted the whole day in that "clinic", the precious time in which she could have been helped and avoided the tissue necrosis. Please do yourself a favor and stay away from those completely incompetent wanna-be-vets.

13 December 2022
Unprompted review
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Reply from VetGruppen

Hej Marius.

Vi er ligesom Jer kede af, at Indy ikke længere er blandt os. Når det er sagt, så er vi på ingen måde enig om hændelses forløbet. Vi er af den opfattelse, at I blev tilbudt faglig korrekt udredning, heriblandt billedediagnostisk undersøgelser, men at dette blev fravalgt af Jer.

Fødevarestyrelsen kom for 1 år siden frem til samme afgørelse af sagen, nemlig at I er blevet behandlet faglig korrekt og er blevet tilbudt yderligere relevant udredning og behandling, som I har afvist. Kritikken er derfor uden faglig grundlag.

Både i forbindelse med indlæggelsen den pågældende dag, men også ved tidligere besøg på vores klinik har I gentagende gange fravalgt eller afvist de anbefalinger, som vores dyrlæger er kommet med, bla. pga økonomi.

Ingen tvivl om, at I med tabet af Indy har været igennem et følelses mæssigt traume og om det kan have påvirket måde I husker hændelses forløbet på, skal vi ikke kunne sige, men vi vil ikke stå på mål for jeres urimelige beskyldninger.

Amicis Dyreklinik

Rated 5 out of 5 stars

Best animal clinic :)

They have the best bunny specialist (Tine) in Skejby. She saved my bunny's life after he stopped eating on the weekend. And everyone there is always super nice and welcoming. I am very happy that I live close to this clinic while having elderly bunnies at home.

2 July 2023
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Reply from VetGruppen

Thank you so much for the kind words. Bunnies deserve passionated vets, and you are always welcome to swing by and say hi.

Have a great day!

Rated 5 out of 5 stars

A professional and kind vet hospital

They were very professional and very good with our dog. They took the time to explain and made our dog feel safe. I would recommend them highly.

30 May 2023
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Reply from VetGruppen

Thank you so much for your review Manisha. We truly appreciate it, and are so happy that you both felt safe with us. We wish you a great summer 🌞

Rated 5 out of 5 stars

Super lovely and great staff

Super lovely and great staff! Our cat is a resque cat and scared of everything, but it went really well. :)

11 May 2023
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Reply from VetGruppen

Hi Crista, thank you so much for the nice review :-) We are happy to have been able to help you and your rescue cat out in a cat friendly way when you visited us :-) Have a great summer!

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