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Vessi Finland Reviews 226

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TrustScore 4 out of 5

4.2

Cosmetics Store
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Company details

  1. Cosmetics Store

Written by the company

Vessi Finland 🫐 Pohjoismaista ihonhoitoa luonnon raaka-aineista 🇫🇮 Kehitetty Norjassa – valmistettu Suomessa 💚 Tehokas ja kestävä Vessi tulee suomen kielen sanasta vettä tarkoittavasta sanasta - Vesi Vessi yhdistää luonnon parhaat puolet tieteeseen ja teknologiaan laboratoriossa, ja tuloksena on korkeatasoista ihonhoitoa. Tuloksena on tuotteita, jotka tehoavat erilaisiin iho-olosuhteisiin ja ovat samalla hellävaraisia ja ystävällisiä ihon herkälle pH-tasapainolle. Kaikkiin tuotteisiin on lisätty maailman puhtainta vettä – arktista lähdevettä Suomesta.

Contact info

4.2

Great

TrustScore 4 out of 5

226 reviews

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Rated 1 out of 5 stars

Bad company strategy

Good products, but very bad customer service so I quit my orders from there.

If you are subscriber, you will not be able to have your products on current sale price, which everyone else can buy those cheaper!
So the company punish subscribers for being loyal customers, so weird!

So I stopped being subscriber and now I buy that one product which actually works, everytime it's on sale, so I win and the company loses.
-----
Company answers to me and that just make me laugh. You have no customer service, you are very rude and like I said, I cut my subscriptions with you because it's much cheaper to buy that one product that actually works, by itself when it's on sale. Because of you are subscriber, no sales never to you. Weird, huh?

Like I said, bad strategy when products are not cheaper for subscribers but for one time buyers they are.
Not interested to have any bonds with Vessi never again.

30 March 2026
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Reply from Vessi Finland

Thank you for your feedback. We are sorry to hear you have had a bad experience with us. If you have any problems with your orders or need further assistance in any way, please contact us again at the customer service and we will gladly help you. Have a nice day! Br, Vessi customer service

Rated 3 out of 5 stars

The delivery took longer than I…

The delivery took longer than I expected. Product is good.

29 December 2025
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Reply from Vessi Finland

Hei Leena ja kiitos palautteestasi! Olemme hyvin pahoillamme tavallista pidemmästä toimitusajasta. Ihana kuitenkin kuulla, että tuotteet ovat mieluisia. Mukavaa päivänjatkoa! Yt. Vessin asiakaspalvelu 😊

Rated 1 out of 5 stars

I dont like the products

5 January 2026
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Reply from Vessi Finland

Hei Päivi! Kiitos palautteestasi – jos koet, että tuotteissamme on parantamisen varaa, kuulisimme erittäin mielellämme ideoitasi tuotteiden kehittämiseen. Voit olla meihin yhteydessä osoitteessa asiakaspalvelu@vessi.fi 😊

Rated 1 out of 5 stars

I haven’t received the item yet.

27 December 2025
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Reply from Vessi Finland

Hi Elina and thank you for your feedback! We sincerely apologize for the delayed delivery caused by the holidays. If you still have not yet received your product, or if you have any other concerns regarding your order, please contact our customer service at asiakaspalvelu@vessi.fi, and we will be happy to help you. Have a nice day! Br, Vessi

Rated 5 out of 5 stars

Sensitive skin succes

My extremely sensitive skin reacts only good way for Vessi products (I have three of them). Honestly, this is so amazing and do not happen often. I have only one skin care label that fits this well. Usually my skin reacts with redness or rash when new product is tested. I am happy and pleased!

11 October 2025
Rated 2 out of 5 stars

I was disappointed that the product…

I was disappointed that the product felt so watery. However, it is yet too early to say anything about the results.

26 September 2025
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Reply from Vessi Finland

Kiitos palautteestasi! Olemme hyvin pahoillamme, että asiakaskokemuksesi on ollut näin ikävä. Olethan yhteydessä asiakaspalveluumme puhelimitse +358 942 722 343 tai sähköpostitse asiakaspalvelu@vessi.fi. Asiakaspalvelumme auttaa mieluusti asian selvittämisessä. Ystävällisin terveisin, Vessi FI

Rated 1 out of 5 stars

I got allergic reaction of production

I got allergic reaction of production

8 September 2025
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Reply from Vessi Finland

Kiitos palautteestasi! Olemme hyvin pahoillamme, että asiakaskokemuksesi on ollut näin ikävä. Olethan yhteydessä asiakaspalveluumme puhelimitse +358 942 722 343 tai sähköpostitse asiakaspalvelu@vessi.fi. Asiakaspalvelumme auttaa mieluusti asian selvittämisessä. Ystävällisin terveisin, Vessi FI

Rated 1 out of 5 stars

Do not even try Vessi products!

Although I just wanted to try their product they keep sending me new ones, and also new bills. I have contacted customer services several times, and they have said everything is ok, I do no need to worry, and I do not need to collect these unwanted parcels. And now I have debt collectors sending me bills... How to stop this?

PS. Also the product was not impressive at all.

15 September 2025
Unprompted review
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Reply from Vessi Finland

Kiitos palautteestasi! Olemme hyvin pahoillamme, että asiakaskokemuksesi on ollut näin ikävä. Olethan yhteydessä asiakaspalveluumme puhelimitse +358 942 722 343 tai sähköpostitse asiakaspalvelu@vessi.fi. Asiakaspalvelumme auttaa mieluusti asian selvittämisessä. Ystävällisin terveisin, Vessi FI

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