The whole experience from start to finish was made so relaxing. The sales representative was helpful and explained everything in a clear and simple way, making me feel at ease.
Company replied
Brindley Way, Lyme Green Business Park, SK11 0TB Macclesfield, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The whole experience from start to finish was made so relaxing. The sales representative was helpful and explained everything in a clear and simple way, making me feel at ease.
Company replied
Excellent service of David, we had 2 cars in mind and drove away with 1 of them. David was informative and not a pushy salesman, he also answered any questions we had and nothing was too much trouble.... See more
Company replied
A very positive experience going to choose and buy a car. Josef the salesman was very pleasant and knowledgeable explaining about vehicles. When I picked up my new car Josef sat with me and went throu... See more
Company replied
I bought my new car a couple of months ago after having a car accident. My experience was superb, nothing about it was rushed as I was waiting on insurance. I couldn't thank Gary Chapman enough f... See more
Company replied
Written by the company
Brindley Way, Lyme Green Business Park, SK11 0TB, Macclesfield, Cheshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The whole experience from start to finish was made so relaxing. The sales representative was helpful and explained everything in a clear and simple way, making me feel at ease.

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Great service throughout the purchase

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
A very positive experience going to choose and buy a car. Josef the salesman was very pleasant and knowledgeable explaining about vehicles. When I picked up my new car Josef sat with me and went through everything about the sat nav and controls. Very well recommend.

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Excellent service of David, we had 2 cars in mind and drove away with 1 of them. David was informative and not a pushy salesman, he also answered any questions we had and nothing was too much trouble. Can’t thank you enough and loving our new car 🚙

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
I went to Vertu Motors Macclesfield looking for a small car that I could get around in, and that was affordable to run. David was really useful and showed me multiple cars which I wasn't a fan of. He then showed me one of the cars that hadn't been in the workshop yet, and that is the one I took away. He reserved it for me, they kept me up to date throughout the process, and I had the car within a week.

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
10 out of 10 for everything. Car is amazing can't thank Vertu and Joesef enough

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
The whole experience was very smooth. Staff very professional and friendly and put me at ease. David at Vauxhall Macclesfield was very helpful.

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
I bought my new car a couple of months ago after having a car accident.
My experience was superb, nothing about it was rushed as I was waiting on insurance.
I couldn't thank Gary Chapman enough for such a smooth and thorough process and explanation of everything I needed to know and understand, nothing was too much trouble, he was polite, very helpful and very professional.
My husband and I love our new car and we would highly recommend Gary and Vertu if you are looking for a new car.
Thanks again Gary

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Took the car in February and told them it needed a wet belt as we had trouble with oil they basically called me a liar.plus they never told us about the warranty after our first year service was over the milage when I booked it in i told them that I was on holiday prebooked and paid for so they said it was OK to bring it in afterwards and they never told me that the warranty was cancelled due to this. It is a motability car and they tell lies to motability as my father had a car on motability with this garage and they said he had done 70,000 miles when he had only done 3,000 trying to get money out of a 86 year old man and they are getting extra money out of us this time. After this car we will never go to vauxhall again and if anyone asks us about them we will tell them not to bother stay away from vauxhall Macclesfield. I have a good mind to go to the papers

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Gary, the sales person was helpful and informative all the way through our purchase. We even talked about the next car for my husband

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Just bought a used vauxhall corsa from Vertu Macclesfield, I highly recommend this supplier if you are looking for a new/used car. From start to finish the staff where helpful and gave 100% to ensure my experience was perfect. Well done team.

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Josef gave an above and beyond service.
From signing to keys in hand in 24 hours!
Absolute hero!

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
The service we received from Gaz at Macclesfield was excellent making the experience stress free

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
As a younger buyer, this was my first time going to a main dealership. I was served by Gary Chapman who was very helpful and made the whole process easy and stress free. Thank you for an amazing service and attention to detail. I would definitely consider coming back again and would recommend to anyone.

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Josef made the process so simple and quick. He took care of everything sorting the finance and keeping me updated. When I collected, he was thorough in going through all the details and features of the car and set things up for me. I'd definitely use Vertu Vauxhall Macclesfield again. Thanks for a lovely experience!

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
The staff were flexible and accommodating with our requests.
Easy to talk to and no complaints

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
A very positive experience. I had a rough idea of the vehicle i wanted and Josef was very helpful. I would highly recommend

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Josef Savage Sales Executive, went over and above to find a replacement car when our car was written off due to a car accident. Fantastic service!
Vertu look after Joe, he is BRILLIANT!

Reply from Vertu Motors - Vauxhall Macclesfield - Authorised Repairer
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.