I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly... See more
Company replied
Location
Switch location245 Bawtry Road, Wickersley, S66 2JL Rotherham, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited Toyota vertu at Wickersley Rotherham. I was greeted with a warm welcome and helpful staff. The team were great in particular Raul . I purchased a car, Raul was amazing he kept me infor... See more
Company replied
Daniel was really great in finding the perfect car for me, I knew what I was looking for but it was difficult to find. We did all the signing of agreements online via text which was very efficient and... See more
Company replied
Nothing is perfect. I have always disliked the amount of time it takes to buy and sell a car. Having said that the people at Virtu were polite , friendly ,knowledgeable and efficient, especially Danie... See more
Company replied
Company details
About Vertu Motors - Toyota Rotherham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, United Kingdom
- 0330 012 2218
4.8
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service from all the team was spot…
The service from all the team was spot on - particularly Daniel who kept me informed about everything.
29 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Hi Helen,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received spot-on service from the team at Toyota Rotherham.
It’s especially wonderful to know that Daniel kept you informed throughout the process. Clear communication is so important when purchasing a vehicle, and we’re pleased that Daniel’s support helped make your experience a positive one.
We’ll be sure to pass your kind feedback on to Daniel and the wider team, who will be delighted to hear your comments.
Thank you again for choosing Toyota Rotherham, and we hope to welcome you back in the future.
Kind regards,
Liza.
Fantastic experience buying a new car
Fantastic experience buying a new car, gave us an absolutely great deal on a trade in, have bought the plug in Prius, each and every one of the salesman, Jamie, Matt & Joe, were so helpful, their customer service is second to none, so much so, that our other car now goes to them for service, they quoted us HALF of another garage for work doing, which really was surprising, cannot recommend Toyota Vertu at Wickersley, Rotherham enough
24 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you for your fantastic feedback. We're delighted to hear that Jamie, Matt and Joe provided such excellent customer service and helped you secure a great deal on your new Prius. It's also wonderful to know that you've trusted us with servicing your other vehicle too. We really appreciate your recommendation.
Many thanks,
Chloe
I visited Toyota vertu at Wickersley…
I visited Toyota vertu at Wickersley Rotherham.
I was greeted with a warm welcome and helpful staff.
The team were great in particular Raul .
I purchased a car, Raul was amazing he kept me informed every step of the way upto and including after collecting the vehicle .
I would highly recommend this company to anyone wanting to buy a car 10/10.
I love my new car!
Thank you Toyota ❤️
24 May 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you for your fantastic review.
We are delighted to hear that you received such a warm welcome from the team at Vertu Toyota Wickersley and that your experience was so positive from start to finish.
A special thank you for your kind words about Raul. It's wonderful to know that he kept you informed every step of the way, both before and after collecting your vehicle, and provided the excellent customer service we strive to deliver.
We're thrilled that you love your new car and truly appreciate your recommendation. Thank you for choosing Vertu Toyota, and we look forward to welcoming you back in the future.
Kind regards,
Keith
Excellent Dealership
From walking through the door to driving away I cannot praise this dealership enough, excellent experience as well as exceptional staff , Abdul who dealt with me is excellent at his job a really good guy who is a five star person as well as all the rest of the staff who work at the Rotherham Dealership
21 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Hi Peter,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with the team at Vertu Toyota Rotherham. It’s wonderful to know you felt so well looked after from the moment you walked through the door, and that Abdul’s excellent customer service made such a lasting impression.
We’ll be sure to pass on your kind feedback to Abdul and the rest of the team. Thank you for your recommendation and for taking the time to share your experience.
Kind regards,
Kerry
All the staff are brilliant
All the staff are brilliant they were so friendly and helpful I would recommend anyone to go to Rotherham Vertu for a Toyota
21 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Hi Mr MacDonald,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found the team at Vertu Toyota Rotherham so friendly and helpful. Providing great customer service is something we take great pride in, so it’s wonderful to know your experience reflected that.
Thank you for your recommendation and kind feedback. We hope to welcome you back again in the future.
Kind regards,
Kerry
5/5 Stars - Fantastic experience with Daniel!
I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly informative, knowledgeable, and super helpful while helping me choose the perfect car.
What really stood out was his incredible patience. He took the time to make sure I was completely comfortable and gave me all the time I needed to get to grips with all the new features and controls before driving away.
Thank you for making the whole experience so smooth and stress-free!
21 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Hi Dawn,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you’re so happy with your new Toyota Aygo X and that Daniel made the entire experience such a positive one.
It’s fantastic to know that Daniel’s knowledge, helpfulness, and patience stood out throughout the process. We’re especially pleased that he took the time to ensure you felt completely comfortable with all the features and controls before driving away. Providing that level of care and support is exactly what we strive for.
Thank you again for your kind words. We’ll be sure to pass your feedback on to Daniel and the team at Toyota Rotherham.
Kind regards,
Liza.
Brilliant experience compared to other places
Daniel was really great in finding the perfect car for me, I knew what I was looking for but it was difficult to find. We did all the signing of agreements online via text which was very efficient and meant I didn’t have to organise a day off work to go to the dealership. Everything was explained clearly and costings were upfront. Kept in contact regularly and then on the day of handover it was made special with a ‘reveal’ of my car. The whole team are lovely and welcoming there and there’s no pushiness. It’s a professional, yet relaxed atmosphere. I would highly recommend Vertu Rotherham if you’re looking for a Toyota. Thank you ☺️
18 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Amazing customer service
Amazing customer service, Friendly, helpful and knowledgable and all the time you need with them.
17 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you for your fantastic feedback. We’re delighted to hear that you received such amazing customer service from the team. It’s great to know that you found everyone friendly, helpful and knowledgeable, and that you were given all the time and support needed throughout your experience.
We truly appreciate your kind words and hope you enjoy your new car.
Kind regards,
Matthew
A really positive buying experience
A really positive buying experience. Abdul was helpful and friendly and very knowledgeable about the car. Would definitely buy from you again!
11 July 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Hi Mark,
Thank you for taking the time to leave your review.
We are delighted to hear that you had such a positive buying experience with us at Toyota Rotherham.
Thank you for choosing Toyota Rotherham. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
The Toyota Rotherham Team
Always looked after as valued customer
Always looked after as valued customer. All staff helpful and friendly. Know my needs and make appropriate offers.
After care and service excellent.
30 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you for your wonderful feedback. We are delighted to hear that you feel valued as a customer and that our team has consistently provided friendly, helpful service tailored to your needs. It's especially pleasing to know that our aftercare and ongoing support have met your expectations. We truly appreciate your loyalty and kind words, and we look forward to continuing to provide you with excellent service in the future. Kind regards, Selina
Toyota Urban Cruiser purchase
"I recently purchased a Toyota Urban Cruiser from Vertu Toyota Dealership in Wickersley, Rotherham and had an amazing experience, largely thanks to Joe Cummins, the representative. From the start, he was transparent, friendly, and incredibly patient with us and answered all our questions.
He took the time to explain all the features and set us up so we could get on the road and enjoy our new car. The car was exactly as described. Highly recommend asking for Joe Cummins if you visit!"
The whole experience from start to finish was outstanding. Thank you Joe it's been a pleasure
19 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Good afternoon,
Thank you for your fantastic feedback, it’s great to hear you had such an amazing experience and felt well supported throughout. We’re pleased Joe made everything clear and helped you get the most out of your new car.
Kind regards,
Dean
Ella what a great person to deal with.
Ella the member of staff on the service team was very helpful was a great person and really easy to deal with she couldn’t do enough to help make the experience any better she went through everything with us and made sure we understood we had a number of concerns regarding the paint work, but when we picked up the vehicle it looked brand new rather than a used vehicle she had organised a full valet it was gleaming we both had big smiles on our faces
18 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you for sharing your experience. I’m so pleased to hear how well Ella supported you and that she made everything clear and stress‑free. It’s wonderful that the vehicle looked brand‑new on collection and that you both left smiling.
Many thanks,
Chloe
New car.
What can I say, I have never experienced anything like this before what a magical day, Vertu Toyota Bawtry Road Wickersley. The staff went above and beyond for my husband and myself when we went to pick our new car up, everyone in that company including the service guys are so warm, happy and very family orientated, they are the best. I wouldn’t buy a car from anyone else other than Vertu Toyota, top company would always recommend them.
A big thank you to all especially Roul for making our day special. David and Auriol, Izzy’s nanny and grandad.♥️
16 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you so much for your wonderful and heartfelt feedback.
We’re absolutely delighted to hear that your experience at Vertu Toyota Bawtry Road Wickersley was so special. It’s fantastic to know that the team went above and beyond to make your collection day truly memorable and that you felt such a warm, family-orientated atmosphere throughout the dealership.
Your kind words about the whole team, including our service colleagues, mean a great deal to us. Roul will be especially pleased to hear your thanks and to know he played a part in making your day so magical.
We’re honoured by your loyalty and recommendation — it really does mean everything to us.
We hope you both enjoy every moment in your new car, and we look forward to welcoming you back in the future.
Kind regards,
Keith
Happy Customer
Everyone at Vertu Toyota Rotherham are so helpful from the Sales team to the Receptionist and Service whenever we rang or called in staff were on hand to help
17 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Good afternoon
Thank you for your kind feedback, it’s great to hear the whole team were so helpful and that you felt well supported whenever you visited or got in touch.
Kind regards,
Dean
Great service yesterday when I arrived…
Great service yesterday when I arrived with a flat tyre near closing time. Changed it to put my spare on. Got me on my way.
16 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Good afternoon Pamela,
Thank you for your review. It’s great to hear that the team were able to step in and help you quickly, especially so close to closing time. Getting you safely back on the road really does show the level of service we aim to provide.
We really appreciate you taking the time to share your experience.
Kind regards,
Dean
Fabulous Team
What can we say other than brilliant Brian and marvellous Matt. Fantastic service from start to finish, nothing was too much trouble.
We have never had a Toyota before and as an older couple wanted something that is economical, reliable and will last. We were pointed in the direction of a Yaris Hybrid and were pleasantly surprised by this super mini. We are looking forward to many years of trouble free driving but feel confident that if there are any hiccups along the way this lovely team will be there to back us up.
In a nutshell we would highly recommend the Rotherham branch. The reception staff are fantastic and make a great coffee which is a nice touch
11 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Good morning Tracy,
Thank you for your wonderful and detailed review. It’s great to hear that Brian and Matt provided such fantastic service, making everything feel easy and that nothing was too much trouble.
We’re delighted they were able to guide you towards the Yaris Hybrid and that it’s exceeded your expectations — it sounds like a perfect fit for what you were looking for. It’s also lovely to hear your kind words about the wider team, including the welcoming reception and those well‑made coffees!
Your recommendation of the Rotherham team is truly appreciated, and we’re so pleased you feel confident in the support available to you moving forward.
Kind regards,
Dean
I have already written a review for…
I have already written a review for this so not sure why they've asked for another one. I had a good experience from start to finish. I bought a 17 month old car and used my previous car in part exchange. The salesman was Daniel Edwards - he was very good - and took the time to get to know me personally. Considering it was a month between sale and collection he had remembered lots of detail discussed at our first meeting
22 May 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Good afternoon Teresa,
Thank you for your review. It’s great to hear you had a good experience from start to finish and that Daniel took the time to get to know you and provide such a personal approach. Remembering those details really makes a difference, especially over a longer process.
We really appreciate your feedback.
Kind regards,
Dean
No Pressure From Staff
Was made welcome. Was also able to look around without being pestered. This made my look round very comfortable. Mat our sales man talk us through the car we was interested in. We found him very informative.
Thank you Mat at Vertu Motors for your patience and your support. Customer Service was first class.
27 May 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Hi Joan,
Thank you so much for leaving us a fantastic 5‑star review. We’re delighted to hear that you felt welcome at Vertu Toyota Rotherham and were able to look around comfortably without feeling pressured.
It’s great to know that Mat provided informative, patient, and supportive service while helping you explore the car you were interested in. We’re pleased that his approach made such a positive difference to your experience.
Your kind comments about our first-class customer service mean a great deal to the whole team, and we’ll be sure to pass your feedback on to Mat.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Excellent Customer Service
I recently purchased a new Aygo Hybrid - what a fantastic car - I love it. My experience was excellent. I couldn't have wished for more. Joe was outstanding helping me through buying my car. I needed a lot of help and his patience was wonderful. He went over and above what he needed to do. Joe is a real asset to Vertu Toyota Rotherham.
Everyone who works there is very friendly which made the whole experience feel comfortable with no pressure whatsoever.
A big thank you to Lorraine - the lattes were very welcome and great.
I will always highly recommend and use this dealership.
3 June 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Hi Sandra,
Thank you so much for taking the time to leave such a wonderful and detailed 5‑star review. We’re absolutely delighted to hear how much you’re loving your new Aygo Hybrid — what a fantastic choice!
It’s great to know that your experience with Vertu Toyota Rotherham was excellent from start to finish. Your kind words about Joe are especially appreciated — his patience, dedication and willingness to go above and beyond clearly made a real difference, and he’ll be thrilled to read your feedback.
We’re also delighted to hear that you felt comfortable and under no pressure throughout, and that the friendliness of the whole team stood out. A special thank you for mentioning Lorraine too — we’re glad you enjoyed the lattes!
Your recommendation and loyalty truly mean a lot to us. Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead in your new Aygo Hybrid.
Kind regards,
Liza.
Joe was brilliant
Joe was brilliant ,polite not pushy , all the time in the world to go over things , and a very good product knowledge,the whole experiance was perfect
29 May 2026
Unprompted review
Reply from Vertu Motors - Toyota Rotherham
Thank you for your fantastic feedback. We’re delighted to hear that Joe provided such a brilliant experience for you.
It’s great to know that his polite, no-pressure approach and strong product knowledge made you feel comfortable and well informed throughout. Taking the time to ensure everything is clear and right for our customers is exactly what we aim for, so it’s wonderful to hear that your experience was perfect from start to finish.
We really appreciate your kind words and hope to welcome you again in the future.
Kind regards,
Keith
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.