Vertu Motors - Nissan Stockton Reviews 

81
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TrustScore 4.5 out of 5

4.7

Preston Farm Industrial Estate, Yarm Road, TS18 3RT Stockton-on-Tees, County Durham, GB

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Rated 5 out of 5 stars

Greeted by staff who were polite friendly and professional without being pushy . Keith and Peter and the General Manager were very helpful in helping us decide which model was most suited to our need... See more

Company replied

Rated 5 out of 5 stars

I had a good experience with vertu with the helpful considerate way in how I was treated by the mobility sales guy . He has kept me updated and well informed about my mobility vehicle . I’m sure all t... See more

Company replied

Rated 5 out of 5 stars

The motability representatives , Joanne and Richard were very welcoming. They took me through all the details of everything that I needed to know about the car. The car is lovely and easy to drive.... See more

Company replied

Rated 5 out of 5 stars

Overall kind friendly service, Car was serviced, MOT'd and cleaned and got a full tank of diesel. Jai was good and took my advice in to consideration about the brakes and got them sorted for me.

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Parts Store
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

About Vertu Motors - Nissan Stockton

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Preston Farm Industrial Estate, Yarm Road, TS18 3RT, Stockton-on-Tees, County Durham, United Kingdom

  • 0344 659 3947

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.7

All reviews

(81)

13,336 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest no hard sell relaxed honest…

Honest no hard sell relaxed honest approach

29 January 2026
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Hi there,
Thank you for your great feedback. We're really pleased to hear you experienced an honest, relaxed approach with no hard selling. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Absolutely fantastic from start tonew juke…

Absolutely fantastic from start to finish

7 February 2026
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for your great review. I’m really pleased to hear everything was absolutely fantastic from start to finish. I’ll make sure your feedback is shared with the team.
Kind regards, Keith

Rated 5 out of 5 stars

Would definitely recommend this…

Would definitely recommend this dealership. We had the pleasure of dealing with Jo, who was nothing short of amazing from start to finish. From ordering our new car, we knew we were in good hands. On handover day, Jo once again met (and exceeded) our expectations – the whole process was smooth and stress-free.

Jo genuinely cares about her customers, and it really shows. A great experience overall.
Thank you so much Jo!

30 January 2026
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jo and the team. We hope to see you again soon. Happy motoring, Chloe

Rated 5 out of 5 stars

Amazing service

Jack and Keith were both super helpful with my car purchase, any worries I had were sorted seamlessly! Thank you both again :) would highly recommend!

9 January 2026
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Good afternoon Liv. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jack, Keith and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Listened to what I wanted, gave me payment options. Smooth handover of the car.

22 January 2026
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Good morning Miss Falconbridge. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Kept up to date with delivery

31 December 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Rated 5 out of 5 stars

Nissan Stockton salesman Nicholas…

Nissan Stockton salesman Nicholas foley helped me choose the vehicle I needed.polite and informative i could not fault the service offered in acquiring my vehicle .

9 December 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Ive just collected my second motabilty…

Ive just collected my second motabilty car that was ordered though Sahail Din. Always amazing service, he helped me with everything regarding picking the car that was right for my family.

29 November 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you so much for your kind words! We are so happy to hear that Sahail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Excellent Experience

Completely stress free, from choosing the car to picking up the keys. Pleasant helpful staff at every stage.

29 November 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Rated 5 out of 5 stars

First car made simple

Nice friendly member of staff helped me and my son through whole process from ordering car to collection..which made the whole process simple and straightforward. Other staff members were friendly too ..definitely recommend this place to others looking to purchase

24 November 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

Customer service from Keith & Peter was…

Customer service from Keith & Peter was excellent and very supportive.

24 October 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Good morning. Thank you so much for your kind words! We are so happy to hear that Keith & Peter were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

Absolutely outstanding customer…

Absolutely outstanding customer service, didn't push me into anything at all and from start to finish they were so helpful.

18 October 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Ben Teeder was very helpful and…

Ben Teeder was very helpful and understanding when I was choosing my car , he spoke in great detail about what would happen with the car , payments , delivery , I coudknt thank him enough he was excellent . A great help and asset to your team , well done !

14 October 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Quality Customer Service Received

Quality Customer Service, after care, attention to detail and an understanding of my individual needs when dealing with my requirements. Thank you Vertu and Sahail for taking care of me. This is the second car that I have bought from Sahail and that reflects on how I trusted him with handling my essentials when purchasing a new car.🚗

20 September 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Good morning Charlie. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Sahail and the team. We hope to see you again soon. Happy motoring, Dean

Rated 5 out of 5 stars

Great advice and customer service by…

Great advice and customer service by Fin at Vertu Stockton. Truly a pleasure to buy my new car from Vertu.

30 September 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Good morning. Thank you so much for your kind words! We are so happy to hear that Fin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Just brilliant

Just brilliant, Richard Goodyear & Peter Singh were without exception excellent. Took customer service to another level.
Thank you from Dave S. 29th September 2025

29 September 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Excellent service all the way from…

Excellent service all the way from initial conversation, test drive, follow up and delivery. Thanks to Nicholas as well throughout the whole process. 👍

13 September 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Outstanding service from Vertu Nissan

The service I have received from Vertu Nissan Stockton has been absolutely outstanding. From first visiting the showroom, ordering my new Nissan Qashqai and the vehicle being delivered, the whole experience has been second to none. I would like to make special mention of Jo Drysdale and Peter Singh. Both have been so professional, friendly, welcoming and helpful throughout. The personal touch shown, particularly on the car handover day, was brilliant.

19 September 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you so much for your kind words! We are so happy to hear that Jo & Peter were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Vertu Nissan Stockton

Sahail at Vertu Nissan Stockton was brilliant again, as this is the second car I have got from Nissan with him. He is so welcoming and explains everything when it comes to a new car. I couldn't be happier with the service provided by him. Peter was also great at finding the best deal for me for what I wanted in a car. Thanks again.

20 September 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you so much for your kind words! We are so happy to hear that Sahail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Buying my first BMW was a very special…

Buying my first BMW was a very special milestone, and I am grateful for the support I received throughout the process. Being away from friends and family, it meant a lot to have Sean in sales make the experience feel so personal. His kindness, enthusiasm, and professionalism turned what could have been a stressful time into a memorable one.

From guiding me through the purchase with genuine care to even going the extra mile like picking me up from the hospital. Sean really stood out. I couldn’t have asked for a better experience, and I am very thankful to him for making my first car purchase such a positive and memorable journey.

16 September 2025
Unprompted review
Vertu Motors  - Nissan Stockton logo

Reply from Vertu Motors - Nissan Stockton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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