Thanks to Bruno at Nissan Northampton for making the whole process so easy and am so happy with my new qashqai. Great experience all round and a personal thanks from the manager is always a nice touch... See more
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Attention to detail! Listening to the customers requirements and working to meet them! Could not have been happier! William Gilbert in the sales department was patient and attentive! He also did ev... See more
Company replied
Just brought a nissan qashqai from vertu Northampton And could recommend them more.Paid a £99 deposit to reserve my car which was refunded. I live 68 miles away so could not get to see car for... See more
Company replied
Could not be happier with my dealings with Vertu. Friendly and easy to talk to, and took time ( not that a lot was needed ) to go through what I was looking for and also my trade in. Great deal stru... See more
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Company details
About Vertu Motors - Nissan Northampton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom
- 0344 659 3945
4.8
Excellent
101 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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I highly recommend Vertu Nissan and Charlie Racklyeft!
I recently passed my driving test and was looking on Auto Trader for available cars and I spotted a couple of Vertu Nissan Jukes on there. I decided to visit the Vertu Nissan showroom in Northampton and was given a warm welcome from Charlie, who helped me find my first car.
Having only just passed my driving test I am completely new to all of this aspect of life, which Charlie recognised and helped me through the process. I booked a test drive with Charlie for the following morning and a week later (after going through the finance process) I had my new car delivered to me at work.
I highly recommend Vertu Motors, especially Vertu Nissan, and Charlie Racklyeft if you’re looking for a new motor, the customer service was brilliant!
8 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you very much for taking the time to leave such a fantastic review.
Congratulations on recently passing your driving test, and thank you for choosing Vertu Nissan for your first car. We’re delighted to hear that Charlie gave you such a warm welcome at our Northampton showroom and guided you through the process with care and understanding. Supporting first‑time buyers and making everything clear and stress free is really important to us, so it’s great to know Charlie recognised this and helped you every step of the way — from test drive through to finance and delivery.
We’re so pleased you’re enjoying your new Nissan Juke and truly appreciate your recommendation of both Vertu Motors and Charlie. We’ll be sure to pass on your kind words.
Wishing you many happy and safe miles in your new car.
Kind regards,
Keith
Great experience from start to finish
Great experience from start to finish.
Charlie, our salesman, was fabulous and very informative.
Not pushy (like some sales people can be).
Explained everything in an easy to understand way.
Would highly recommend.
9 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon,
Thank you for your review. It’s great to hear you had a positive experience from start to finish and that Charlie was so informative, approachable, and pressure‑free throughout. Explaining everything clearly really makes a difference, and we truly appreciate your recommendation.
Kind regards,
Dean
Excellent experience start to finish
Excellent experience start to finish. Couldn't be more helpful.
6 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon Ian,
Thank you for your review. It’s great to hear you had an excellent experience from start to finish and that the team couldn’t have been more helpful.
Kind regards,
Dean
Good straightforward communication with…
Good straightforward communication with the sales lady Elisa and a fair trade in deal.
1 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon Marcus,
Thank you for your feedback. It’s great to hear that communication with Elisa was clear and straightforward, and that you were happy with the trade‑in deal. We really appreciate you taking the time to share your experience.
Kind regards,
Dean
Finlay at Nissan was so so helpful
Finlay at Nissan was so so helpful, very friendly and approachable and really knowledgable about all of the vehicles at the dealership. Due to a horrible experience at another dealership I do think we really tested Finlay with our questions and he was nothing short of patient and understanding, as well as giving us all of the information and genuinely wanting to be supportive of the purchase and vehicle going forward. Would absolutely recommend speaking to Finlay if you’re looking to purchase a new or used vehicle from the Nissan dealership at Riverside Northampton!
1 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon Lois,
Thank you for taking the time to share such a thoughtful review. It’s great to hear that Finlay was so friendly, approachable, and knowledgeable, and that he took the time to answer all your questions with patience and understanding. We’re really pleased he was able to support you properly and help rebuild confidence after a difficult experience elsewhere.
Your recommendation means a lot, and it’s lovely to know you felt genuinely supported throughout the process and beyond.
Kind regards,
Dean
Service department poor customer service
Arrived with my car on 20/4/26 to chaotic queues due to staff shortage. Booking had been made through a third party garage but I arrived to be told the booking had been cancelled. The receptionist (Sian) said she didn’t know who had cancelled it or when, but it was cancelled, there was nothing she could do about it and ‘she didn’t have any courtesy cars left anyway’ in a very rude tone of voice. I drove to the garage who had booked it for me (a large company) who stated the booking had not been cancelled and, when rebooked with Nissan Kettering (I refused to return to Northampton) they too confirmed the booking had not been cancelled until the day AFTER my appointment. Massive inconvenience and appalling customer service.
RESPONSE TO THEIR REPLY: They did call, once. Whilst I was working. Didn’t leave a message or try again. Says it all.
19 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon. Unfortunately, your vehicles booking had indeed been cancelled. Ryan Green the Service Manager will call you later today to discuss and explain your experience in more detail. Kind regards, Dean
The entire purchase and part exchange…
The entire purchase and part exchange process was a pleasure.
Will Gilbert was professional, friendly and incredibly knowledgeable about the vehicle.
29 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon Tess,
Thank you for your review. It’s great to hear that the purchase and part exchange process was such a pleasure, and that Will was professional, friendly, and knowledgeable throughout. We really appreciate you taking the time to share your experience.
Kind regards,
Dean
Six cars and counting…
As a family we have bought at least half a dozen cars from Vertu Nissan Northampton (and previously Bristol Street). I have just taken ownership of my latest, an E-Micra. We have always found the staff to be polite, courteous and helpful. There has been a couple of hiccups along the way but both service and sales are always keen to get problems rectified quickly.
A special shout out must also go to Will Gilbert, our favorite salesman.
24 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for taking the time to share such a thoughtful review. We truly appreciate your family’s continued trust over the years, and it’s wonderful to hear that your new E‑Micra has joined the collection. Our team will be delighted to know their politeness, courtesy and willingness to resolve any hiccups quickly have made a lasting impression.
A special thank you as well for recognising Will — he’ll be thrilled to know he remains your favourite salesman.
Many thanks,
Chloe
Will and Jordan made moving from our…
Will and Jordan made moving from our regular Nissan Juke into our Hybrid Nissan Juke very easy and pain free.
3 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Hi there,
Thank you so much for taking the time to share this wonderful review. We're delighted to hear that Will and Jordan made the transition from your regular Nissan Juke to the Hybrid model easy and stress‑free. The team always aims to provide a smooth, enjoyable experience, and it’s great to know they delivered that for you.
If you have any questions about your new Hybrid Juke or need further assistance, we’re always here to help.
Kind regards,
Keith
The team were very helpful
The team were very helpful and professional. Will who deals with the notability cars was very good and made sure we understood what was going on with our order
18 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good morning Gill,
Thank you for taking the time to leave a review. I’m really pleased to hear how helpful and professional the team were during your visit. It’s great to know that Will, who handles Motability vehicles, took the time to make everything clear and ensured you always understood what was happening with your order.
We really appreciate your feedback.
Kind regards,
Dean
Sales
I was looking to upgrade my Nissan Juke a few weeks ago and met with Will Gilbert again who I had original purchased the Juke from (4 years ago). I was pleased to see he is now a Senior Sales Consultant at Vertu Northampton and made the whole experience enjoyable and straightforward. He was professional & friendly and I felt I could ask as many questions as I needed without being rushed through the process. I picked my new car up on Saturday and again Will talked me through all the gadgets/dashboard info etc and assured me to give him a call if there was anything I couldn't remember or needed help with when I got home.
Will made this an enjoyable experience without me ever feeling pressured.
Thanks again for all your help.
21 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you so much for taking the time to share your experience. It’s fantastic to hear that returning to work with Will after your first purchase was just as positive as before. We’re delighted that his professionalism, friendliness, and willingness to answer all your questions helped make the upgrade process smooth and enjoyable.
It’s great to know that collecting your new car on Saturday was equally stress‑free, and that Will was able to walk you through all the features and ensure you felt supported even after driving away. We’re proud to have him as part of the team here at Vertu Northampton.
Thank you again for your kind words and for choosing us once more. We hope you enjoy every moment in your new car!
Kind regards,
Keith
A great experience
I found that every stage of changing our car very pleasant although professional. The car was available earlier than expected was a bonus.
21 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for taking the time to leave your feedback. We're pleased to hear that you found every stage of changing your car both pleasant and professional. It’s also great to know that the earlier-than-expected availability of your new car was a welcome bonus. We truly appreciate your comments.
Kind regards,
Matthew
Unprofessional very poor service I had to give 1 star, but that was too high
I had pre arranged a test drive, and even got a call from the sales team while I was on my way,only to be told that the car had been sold on my arrival, absolutely furious and disgusting service. I wouldn't even buy a box of matches from these people.
21 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Sorry for your disappointment with your experience, however you were offered to leave a reservation fee which is fully refundable until you were able to view/test drive the vehicle you enquired on, to which you declined. You were called by the sales advisor whom you had your appointment with after your appointed time to see if you were still attending the dealership. When you arrived unfortunately another customer had also made an enquiry on the same vehicle with another sales advisor, with this customer then purchasing the vehicle.
This was explained to you by the used car sales manager whilst you were at the dealership, who also offered for you to have a test drive in alternative vehicle with a view of sourcing you another vehicle.
Kind regards,
Matt Green
General Manager
Superb service throughout
Was a painless experience thanks to the expertise of Will the sales guy at Vertu Nissan Northampton. Answered all our questions with his great knowledge. Would not hesitate in returning to Vertu Nissan for our next new car. Superb service throughout.
21 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for your wonderful review. I’m delighted to hear that Will at Vertu Nissan Northampton made the whole experience so smooth and stress‑free for you. His knowledge and clear answers clearly helped make the process effortless. It’s fantastic to know you’d happily return for your next new car — superb service throughout is exactly what we aim for.
Many thanks,
Chloe
Excellent service from knowledgeable…
Excellent service from knowledgeable staff.
20 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Hi Julie,
Thank you for the brilliant 5‑star review. It’s great to hear you received excellent service from such knowledgeable staff — the team at Nissan Northampton will be delighted with your feedback.
Kind regards,
Kerry
Finlay Delivers on all levels !
What an experience visiting Vertu Motors ! We were made so comfortable and got to meet Finlay a young salesman. Finlay is an absolute credit to Vertu and was able to giving us all the information we required and more, so polite ! He made the whole process amazing ! Really please with our experience thank you !
16 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon Paul,
Thank you for taking the time to share such a lovely review. I’m really pleased to hear your visit to Vertu Motors was such a great experience. It’s wonderful that you felt comfortable from the moment you arrived, and that Finlay made such a strong impression.
He sounds like he did an outstanding job — polite, knowledgeable, and going above and beyond to give you all the information you needed. It’s great to hear he made the whole process feel so smooth and enjoyable.
We really appreciate your kind words.
Kind regards,
Dean
Steven gave us Excellent service from…
Steven gave us Excellent service from start to finish definitely use Vertu Peugeot Northampton again even though we have 2 dealers nearer to where I live.
16 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Hi there,
Thank you for taking the time to leave this excellent 5‑star review. We’re delighted to hear that Steven provided you with outstanding service from start to finish. It’s wonderful to know that your experience was so positive that you would choose Vertu Peugeot Northampton again, even with other dealerships closer to home — that really means a lot.
We truly appreciate your feedback and your trust in us.
Kind regards,
Liza.
Great service from Vertu
Great service from Vertu!
My first meeting was with Sam Bull and subsequent discussions with Will Gilbert and Jordan Harris. All members of staff I dealt with were very friendly, professional and made themselves available for any questions I had. I am really pleased I chose to visit Vertu Nissan and look forward to dealing with them for the foreseeable future
13 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon Marian,
Thank you for your fantastic review. I’m really pleased to hear that your experience at Vertu Nissan Northampton was so positive. It’s great to know that Sam, Will, and Jordan all made such a strong impression — being friendly, professional and always available to support you through the process.
It’s wonderful that you’re happy you chose to visit the dealership, and even better that you’re looking forward to dealing with the team in the future. That ongoing trust really means a lot.
Kind regards,
Dean
Buying my new car
Elisa,Jordan and Bruno were extremely helpful throughout the whole process of buying my new car, transferring my personal plate from my old car, etc.
13 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Hi Carter,
Thank you for your fantastic 5‑star review. We’re delighted to hear that Elisa and Jordan were extremely helpful throughout the entire process — from purchasing your new car to transferring your personal plate. Ensuring everything runs smoothly for our customers is a top priority, so it’s wonderful to know they delivered such great support.
We truly appreciate you taking the time to share your experience and hope you enjoy every moment with your new vehicle.
Kind regards,
Liza
Easy to deal with.
Easy to deal with.
Friendly helpful staff.
Everything explained simply
11 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good morning Ms Hager,
Thank you for sharing your feedback. I’m really pleased to hear everything was easy to deal with and that the team made your visit straightforward. Friendly, helpful service and clear, simple explanations can make such a difference, so it’s great to know that stood out to you.
If there’s ever anything more we can help with, we’re always here.
Kind regards,
Dean
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