Vertu Honda Plymouth were brilliant. This was my first experience of this dealership and Hondas in general. Made 4 trips to view, test drive and secure a used car. Everything handled by Ethan who was... See more
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Service was prompt at all times and communication was Good.There was comprehensive choice and good advice given.Staff were thoughtful and clear in explantions.
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Great retail experience coupled with a brilliant Showroom and a very knowledgeable Salesman. I can highly recommend this Dealership and Kev Wilkes is second to none when it comes to Customer Care. Th... See more
Company replied
Vertu had a good range of cars. Being able to see and compare different models and vehicles made making my decision which car I wanted to buy very easy. Trudy Crouch guided me through the buying proc... See more
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Company details
About Vertu Motors - Honda Plymouth
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
447 Wolseley Road, PL5 1BL, Plymouth, Devon, United Kingdom
- 0330 012 3664
4.9
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Our experience at Honda Vertu Plymouth…
Our experience at Honda Vertu Plymouth was exceptional throughout the entire process. Trudi provided outstanding customer service, and we found her to be delightful. She was highly effective in assisting us with identifying the vehicle that met our requirements. The manager, Dan, if I recall correctly, was also excellent. They have an excellent team there, and we will continue to utilize their services in the future. Thank you so much for everything. We look forward to seeing you all in the future.
7 March 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Hi Troy
Thank you for your wonderful feedback. We're delighted to hear that your experience at Honda Vertu Plymouth was exceptional from start to finish. It’s fantastic to know that Trudi provided outstanding customer service and helped you perfectly identify the right vehicle for your needs. We’re also pleased to hear that Dan was excellent and that the whole team made such a positive impression.
We truly appreciate your kind words and your intention to continue using our services in the future. Thank you again for everything — we look forward to welcoming you back.
Kind regards
Dawn
Reply from Vertu Motors - Honda Plymouth
Good morning,
Thank you for your review. We're really pleased to hear that you found the staff well‑behaved and the environment nice during your visit.
Kind regards,
Dean
Friendly, helpful and no pressure
I had a list of what I did and didn’t want in a used car but no brand in mind. Visited a few times to try different vehicles and was always welcomed with a smile but no pressure.
When I found what I felt was the right one Kev was fine about me thinking on it and returning with my partner to test drive. Again, it was friendly and helpful sales with no pressure. Clear every step of the way through purchase and encouraged to pop in if there’s anything I’m not sure of.
Definitely recommend this branch of Vertu
6 March 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Good afternoon,
Thank you for taking the time to leave such a thoughtful review. I’m really pleased to hear how welcomed you felt on each visit, with the chance to try different cars at your own pace and without any pressure. It’s great to know Kev supported you throughout — from understanding what you did and didn’t want, to giving you the space to think things over and return for a test drive with your partner.
I’m glad the whole process was clear, friendly and helpful, and that you feel comfortable popping back in if you ever need anything. Hearing that you’d definitely recommend the branch is wonderful feedback.
Kind regards,
Dean
We are very satisfied with the service
We are very satisfied with the service. Ethan is very personable and friendly, very customer focused. He made us feel very welcome and played an important part in our decision to buy a Honda car.
5 March 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for sharing your feedback. I’m really pleased to hear that you were very satisfied with the service. Ethan will be delighted to know his personable, friendly, and customer‑focused approach made such a positive impact. Making customers feel welcome is something he prides himself on, so it’s wonderful to hear he played an important part in your decision to choose a Honda.
We truly appreciate your kind words and your trust in us.
Kind regards,
Matthew
Reply from Vertu Motors - Honda Plymouth
Thank you for your feedback. We’re really pleased to hear that you found our help and advice both professional and responsive. Providing clear and reliable support is something we always strive for, and it’s great to know this was reflected in your experience.
If you need anything further, we’re always here to help.
Kind regards,
Matthew
Great service
George looked after us very well, and explained things very clearly
23 February 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Hi Claire
Thank you for your lovely feedback. We're really pleased to hear that George looked after you so well and explained everything clearly. Your comments are truly appreciated.
Kind regards
Dawn
support and great customer car as a dealership
We purchased a used car from Vertu, St Budeaux, and have been very happy with the whole experience from the start. A big thank you to Ethan Perry for his patience and hospitality, for a seemless experience, and to Daniel for his reasurance of continuing support and great customer car as a dealership.
23 February 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for your review. We're delighted to hear you had such a positive experience at Vertu St Budeaux. A big thank you to Ethan for his patience and hospitality in making the process seamless, and to Daniel for offering reassurance and continued support. It’s great to know the team looked after you so well throughout.
Kind regard
Keith
Super service part exchanging my car…
Super service part exchanging my car for a used Honda HRV. Fair price given for old and new car was received in pristine condition. The experience was excellent from all staff especially Trudie who was so friendly, helpful and made the experience so enjoyable. Would definitely recommend Vertu Honda Plymouth for your next car.
12 February 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for your fantastic feedback. I’m delighted to hear that part‑exchanging your car for a Honda HR‑V was such a smooth experience and that you were happy with the fair pricing and pristine condition of your new car. It’s wonderful to know the whole team looked after you so well, and a special thank you for mentioning Trudie — her friendly and helpful approach clearly made a big difference.
We really appreciate your recommendation for Vertu Honda Plymouth.
Kind regards,
Keith
Excellent five star service.
From the initial warm welcome to the collection of my new car I received an excellent service. The staff were very helpful and informative. Everything we needed to know was explained in detail. They took time to consider my requirements so that they were able to recommend the best vehicle for my needs. Toby & Trudie were able to demonstrate or explain to me many of the vehicles features. Trudie ensured that I had an understanding of all the controls before I drove my vehicle away. The communication I received from Trudie from the initial ordering of the vehicle to the collection was excellent, keeping me informed throughout the whole process. I would not hesitate to recommend the dealership to anyone.
27 January 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Honda Super Stars
From our initial visit on January 19th 2026 we were made to feel welcome and every member of staff treated us with respect and care. Kev Wilkes helped us to relax after we had had a bit of a bump in our 'old' HRV and then we chose a 'new' one with his help and guidance. The new car is 'fab'. Kev especially is a 'super star'!!. Thank you.
19 January 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you so much for your kind words! We are so happy to hear that Kev was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Honda jazz 1.5 sport automatic
Very friendly and helpful staff. They went through every stage of the purchase in a clear and precise maner.
19 January 2026
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Good afternoon Stephen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
New Car purchase
Daniel lampard and trudy was very helpful ,making my purchase of a new Honda hrv ver easy.
3 December 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Fabulous experience
Our vertu experience was superb from start to finish everyone was super friendly welcoming and helpful not too pushy but more than happy to help when needed! We really appreciated the personal touch and the extensive knowledge our salesman Kevin Wilkes had and he has made our whole experience from initial enquiries through test driving and handover totally stress free! His communication and clear love of his job his customers and the cars he's selling shines through and nothing is too much trouble for him and his communication is superb! We really feel as though we are part of the Honda vertu family now and look forward to many years of happy motoring alongside you all
29 November 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Good afternoon Angela. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Kevin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Purchase of a car
The whole experience from start to finish was EXCEPTIONAL. The whole team helped us so much. Resulting in our fifth purchase!!
28 November 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
I chose my car and with in the week…
I chose my car and with in the week finance sorted car ready to pick up what an amazing experience and Kevin Wilkes so helpful and friendly and couldn’t do enough love my Honda turbo sport thankyou so much Melina lane
6 November 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
5 Stars ⭐⭐⭐⭐⭐
5 Stars ⭐⭐⭐⭐⭐
I recently bought a Honda Jazz and had an excellent experience from start to finish.
Special thanks to Trudie and Daniel, who were both incredibly helpful, professional, and friendly throughout the entire process. They made everything smooth and stress-free — answering all my questions, clearly explaining the options, and ensuring I felt confident in my decision.
Highly recommend Vertu Honda Plymouth if you’re looking for a new car — especially if you get the chance to deal with Trudie or Daniel!
30 September 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Trudie, Daniel and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Special thanks to Ethan tremendous from…
Special thanks to Ethan tremendous from start to finish
30 September 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Good morning. Thank you so much for your kind words! We are so happy to hear that Ethan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Professional but friendly
From start to finish it was all explained clearly by the professional but friendly salesman. What for me was a slightly stressful time was made a lot easier by the approach and expertise of the salesman. Thoroughly recommended.
26 September 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Total satisfaction!
All personnel at this dealership helpful, friendly, genuine. At no time did I feel under pressure and the sales personnel bent over backwards to find the best solution for my needs and they succeeded. I had total confidence at every step of the way. The young salesman who accompanied me on the several test drives had immense patience in explaining the controls of what was a completely new system for me, ie automatic v the manual I had been used to for well over fifty years! I totally recommend this dealership in every way.
18 September 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great experience
Professional, efficient and courteous staff who have made buying a newer, used car a great experience with an ideal after care service and package.
12 September 2025
Unprompted review
Reply from Vertu Motors - Honda Plymouth
Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
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