Emily, the customer service rep was able to explain to me the exact procedure which wasn't properly explained during sighing up. She reached out very quickly and de-escalated my issues very promptly.... See more
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I wasn't aware of ever signing up for a subscription. But after I expressed my concern Jeremy reached out and handled my concern/complaint quickly and efficiently
Itz the person that reached back out to me I never received my order And I wanted an refund…Which this been a whole two months…but she had been updated me about my refund
I was upset because my card was charged $49 and i wasn’t aware of what any of this is … i messaged them to get this resolved and Eugene did a good job helping me
Hasn’t replied to negative reviews
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Itz the person that reached back out too Ashely
Itz the person that reached back out to me I never received my order And I wanted an refund…Which this been a whole two months…but she had been updated me about my refund
I got a quick response and solution.
I got a quick response and solution to my request. Thanks so much
Everything went good and fast I’m only…
Everything went good and fast I’m only waiting for the last part of the process and I’m getting my money back
I got charged for something I didn't get
I got charged for something I didn't get
Everything is fine
Customer Service
I contacted customer service regarding a reimbursement for a credit card charge and was very satisfied with the support I received. The representative (Claire) was professional, and clearly explained the process for reviewing the transaction. The matter was handled efficiently. Overall, the experience was smooth and reassuring, and I appreciate the team’s commitment to resolving the issue.
Violet helped solve my problem
Had a problem with purchase
Had a problem with a purchase. They didn't refund my money or get the item I had to try to buy.. they r no good i would not recommend this place to buy..
I rate 3 stars because I don’t even…
I rate 3 stars because I don’t even know nothing about this company don’t know why it’s been taking money out of my account but I can say once I reached out you guys cancel the subscription & responded back immediately. Thank you
Good job on the work
I was charged a higher price than shown…
I was charged a higher price than shown at checkout but emailing support was a quick response.
UNAUTHORIZED CHARGE
I Looked AND CLICKED ONTO THE WEBSITE, AND NEXT THING I KNOW I AM BEING CHARGED , FOR A SUBSCRIPTION. TERRIBLE WEBSITE.
Extremely helpful and understanding
Extremely helpful and understanding
Eugene was helpful and professional.
Customer support is fast and efficient
I wasn't aware of ever signing up for a subscription. But after I expressed my concern Jeremy reached out and handled my concern/complaint quickly and efficiently
Thank you Leila.
Thank you Leila for the quick response and authorizing my refund. I appreciate you.
Ashley was very quick in resolving my…
Ashley was very quick in resolving my issue!
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