I can't fault Verdant's service - our order was dealt with promptly & arrived securely packaged. This bird bath is perfect, decorated with an appropriate sentiment round the edge which doesn't det... See more
Company replied
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See what reviewers are saying
It was a great experience despite couple hiccups. Chris was very helpful and promptly supplied me with missing parts. Delivery was extremely fast and now I am a happy owner of new Maze 180 lt tumbler... See more
Company replied
Very good product, looks smart sitting in the corner of the garden. Bought two, so we could alternate between them, to allow one to compost while filling the other one. Only just started, so can’t com... See more
Company replied
I couldn’t recommend this company enough! I ordered the Dewdrop Bee and Bug Hotel for my garden, and it looks absolutely stunning. The product is very well made and of excellent quality. Delivery wa... See more
Company replied
Company details
Written by the company
Verdant is a UK gardening website selling innovative garden products for people to connect with nature and lead happier, healthier lives. Established in 2015, we are a small, family-run company that prides itself on excellent customer service, only offering garden products that we feel provide the best quality, reliability and value for money.
Contact info
28A Distons Lane, OX7 5NY, Chipping Norton, United Kingdom
- 07847 135371
- info@verdant.co.uk
- verdant.co.uk
4.7
Excellent
121 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Perfect !
The 2 glass orchid planters were carefully packed and arrived in perfect condition. Very pleased with them. They are just what I wanted.
16 March 2026
Excellent product and quick delivery!
23 February 2026
Great company
I recently ordered a birdbath from the company. It was an excellent price and arrived well packaged. I had excellent communication from the company and would recommend them for online purchases.
27 February 2026
Unprompted review
DREADFUL DELIVERY
DREADFUL DELIVERY. I waited over three months for my garden table and chairs, with multiple delays and had to chase via email several times. They finally arrived today, but the courier left them in the middle of the street, claiming they wouldn’t fit through my gate. He refused to assist in moving them to my property and left behind a large wooden pallet. When I asked how I was supposed to dispose of it, he said, “Not my problem.” I had to insist he take it back to avoid being charged for fly tipping. He stood by and watched as I unpacked everything in the street without offering any help.
4 November 2025
Unprompted review
Reply from Verdant
Hi Hannah,
We’re truly sorry to hear about the experience you’ve had. This is not the level of service we aim to provide. Waiting over three months for your garden table and chairs, followed by such an unhelpful delivery, must have been incredibly frustrating, and we completely understand your disappointment.
We’ve raised your concerns with Jardine Leisure, who will take this forward with their courier partner, as leaving items in the street and refusing assistance is entirely unacceptable.
Thank you for bringing this to our attention. Your feedback helps us improve both our delivery process and the experience for future customers.
Best wishes,
Verdant Customer Service
Great customer service
Great customer service. Excellent product quality and value. Superb delivery service.
23 September 2025
Reply from Verdant
Thank you so much for your wonderful review! We’re thrilled to hear you were pleased with our customer service, product quality and delivery. We hope to see you again soon!
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you for your kind review! We’re delighted to hear your order arrived quickly. We really appreciate you taking the time to share your experience and hope you enjoy your purchase.
Best wishes,
Verdant Customer Service
Excellent service
I enquired about the delivery of my Hotbin and it made a pleasant change to speak to a human! The delivery was arranged for the next day and it was well packaged. I would be very happy to buy from Verdant again.
7 August 2025
Reply from Verdant
Thank you so much for your kind review! We’re delighted to hear your Hotbin arrived quickly and safely, and that our team could assist you directly. We look forward to welcoming you back to Verdant again soon.
Best wishes,
Verdant Customer Service
Very pleased with my purchase
Very pleased with my purchase, arrived on time, good communication, packed well so no damage. Shelf unit looks lovely in my garden, would recommend.
16 July 2025
Reply from Verdant
Thank you so much for your kind review, Gloria. We're delighted to hear you're pleased with your shelf unit and that it arrived safely and on time. It's wonderful to know it's found a lovely spot in your garden. We truly appreciate your recommendation!
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you, Elaine! We're so pleased to hear you loved the product and were happy with our communication and delivery. We really appreciate your kind words and support.
Best wishes,
Verdant Customer Service
Good choice of products
Good choice of products. Chosen product was received quickly and looks great.
1 July 2025
Reply from Verdant
Thanks for the great feedback! We're glad you found something you liked and that it arrived quickly. Please let us know if we can help with anything else.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thanks so much for the positive review! We're really pleased you were happy with the product and speedy delivery. Hope to see you again soon!
Best wishes,
Verdant Customer Service
The 4-tier plant stand is great
The 4-tier plant stand is great. It is well made and easy to place within the garden. It was easy to order online and arrived quickly. Would definitely buy from Verdant again.
24 June 2025
Reply from Verdant
Thanks so much for your kind review! We're really glad you’re happy with the 4-tier plant stand and had a smooth experience ordering from us. Please let us know if we can help with anything else.
Best wishes,
Verdant Customer Service
Brilliant - a stunning woodland bench
Everything was so easy, I ordered the beautiful green distressed woodland bench, straight away there was a confirmation email. Just a few days later the bench arrived. Super easy to assemble. It took me ten minutes and maybe 4 of those minutes were spent opening the box. Great quality. Really great value and beautiful detail. Thank you Verdant
23 June 2025
Reply from Verdant
Hi Gina,
Thanks so much for your lovely review! We're glad to hear the woodland bench arrived quickly and was easy to put together. It’s great to know you’re happy with the quality and detail too. Enjoy your new bench, and thanks again for choosing Verdant!
Best wishes,
Verdant Customer Service
Reply from Verdant
Hi Michael,
Thank you for your feedback! We're glad your order arrived promptly.
Best wishes,
Verdant Customer Service
Outstanding customer service from…
Outstanding customer service from Chris. Really helpful and responsive.
22 May 2025
Reply from Verdant
Hi Beth,
Thank you for your review. We're pleased to hear that Chris was able to assist you so effectively - your feedback means a lot to us. if we can help with anything else, please do let us know.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you for your feedback! We're delighted your Hotbin Mini and plinth arrived quickly and in perfect condition.
Best wishes,
Verdant Customer Service
Great service
Ordered a new hot bin mini. Price was great, website easy to navigate and it was delivered swiftly. All in all a great service. Thank you.
13 May 2025
Reply from Verdant
Thank you for your kind words! We're glad you found our website easy to use and are pleased with the price and swift delivery of your Hotbin Mini.
Best wishes,
Verdant Customer Service
Reply from Verdant
Thank you for your lovely feedback! We're so pleased your order arrived quickly and safely, and that you're happy with your purchase.
Best wishes,
Verdant Customer Service
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