VENDERBY'S Reviews 2,290

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the soft fabrics and flattering fit that suit various body types. Many people appreciate the unique and stylish designs, finding them to be versatile staple pieces for their wardrobes. The delivery service is frequently mentioned as fast and efficient, with many orders arriving quickly even for international shipments. Reviewers also commend the customer service for being helpful, friendly, and proactive in resolving issues, demonstrating a genuine care for their customers. However, some customers also noted concerns regarding product quality, describing certain items as cheap, see-through, or made with a high percentage of polyester not clearly stated in the description. A few other people also felt that the sizing could be inaccurate or that the clothes were not as flattering as depicted online. There were also occasional issues with delayed or missing orders, and some reviewers found the customer service unhelpful in these situations, particularly concerning return processes and customs information.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, unique designs, and flattering... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a desire to reorder... See more

Customer service

Users describe positive interactions with customer service, highlighting quick replies, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most flattering tops, I was skeptical because of them being on the higher end of prices for tops to buy online. B it they did not disappoint. They are such good quality, amazing soft fabrics and fit p... See more

Rated 5 out of 5 stars

I have seen Venderbys on my Pinterest feed for about a year now. I finally got it for my birthday from my boyfriend and ever since I am obsessed and can’t wait to make my entire wardrobe Venderbys! Fi... See more

Rated 5 out of 5 stars

I had a small issue with my order, and even though the item was already sold out, the Derbý team handled everything quickly and professionally. Their response was super fast, and they made sure my pr... See more

Rated 5 out of 5 stars

It was quick shipping (ordered to Australia), I love their basic but elevated pieces. Would definitely recommend! Only feedback is that I wish they had petite pants, I always have to tailor them cause... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Absolutely love my order from…

Absolutely love my order from Venderbys! The quality is amazing, the fit is perfect, and it arrived so quickly. Such a smooth experience from start to finish – I’ll definitely be ordering again!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Clothes fit perfectly

Clothes fit perfectly, great tailoring of the pants, and Included spare hook and eye closure for altering. Shipping was also quick

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Looks great online, not in person

I ordered three tops and a pair of pants from Venderbys, and unfortunately, I wasn’t happy with the quality. The fabric felt very cheap and was extremely see-through, similar to fast fashion brands like Shein. For the price I paid, I honestly expected much better quality.
The clothes also looked completely different in person compared to how they appeared on the website and Instagram, which was really disappointing.
The sizing was also quite inaccurate — I ordered pants in size XS, but they fit more like a medium.

Another downside is that the website is only available in Norwegian, which made the return process confusing and difficult for non-Norwegian speakers like myself. In the end, I managed to return the items but lost nearly $30.

The one positive thing I can say is that their shipping was very fast. However, given the quality and service experience, I wouldn’t order from them again.

Thank you for your reply. I apologize for the inconvenience — I didn’t realize that your website is available in English; that’s good to know for future reference.

Just to clarify, when I mentioned that I lost nearly $30, I meant that I paid 945.00 DKK but will only be refunded 806.45 DKK.

1 August 2025
Unprompted review
VENDERBY'S logo

Reply from VENDERBY'S

Hi Nicole, we’re truly sorry to hear about your experience.

I can see from your order that the tops you purchased were priced between 99–199 DKK (approx. 15–30 USD per top) and the pants were 350 DKK (approx. 50 USD). Our website is available in four versions, including an English one at www.venderbys.com, but it looks like you may have browsed the Danish or Norwegian version instead.

Regarding the return cost, our return label is 89 DKK (approx. 12 USD) for Sweden, so I’m unsure how this reached 30 USD in your case. You’re always welcome to use your own label if you prefer.

If you’d like, you’re more than welcome to reach out directly to me at nicolae@venderbys.dk and I’ll be happy to look into this further for you.

Best regards,
Nicolae

Rated 5 out of 5 stars

Wow!

Wow! Fast delivery and the 2 tops were amazing! I will for sure order from here again. The tops suits so well and are so so beautiful.
I ordered from Sweden.
Hope they will start making dresses aswell.
The fits are amazing!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

The best!

Love the products SO much! Great quality and lovely designs.
I ordered many times without any problem. However, my last order went missing :( but the customer service was super helpful and helped me to to fix the issue! Thank you ver much <3 will continue to buy at Venderby’s forever :)

30 July 2025
Unprompted review
Rated 5 out of 5 stars

cannot recommend this brand more

cannot recommend this brand more, their pants are so comfy, affordable AND look so good!! will forever be buying my pants from here, i love them and recommend them to all my friends

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Best pair of pants I will ever own…

The low waisted Vera pants are honestly the best pants I have ever owned. I struggle to find low waisted pants that are actually low waisted and don’t consume my whole body. They feel so nice and I feel like such an office baddie in them!!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Best pair of dress pants i’ve ever…

Best pair of dress pants i’ve ever worn! I always have such trouble finding pants that are long enough for when I wear heels also (5’7”). They have the perfect amount of stretch, perfectly high waisted and just so comfortable. 10/10!

6 June 2025
Unprompted review
Rated 4 out of 5 stars

It's worth

The package arrived a bit later than the 3-5 days recommended for EU countries, but I'm pretty sure it's not the shop's fault, since the clothes were shipped from Denmark the day after the purchase. I gave 4 stars mainly because I find the items pretty expensive, considering that they are all made in China and in polyester fabric; but I think that's how fashion works nowadays: at the end of the day you are essentially paying for the unique and cute design.

5 June 2025
Unprompted review
Rated 3 out of 5 stars

Quality was so bad for the price

Quality was so bad for the price, couldn’t even ship it back without paying 20€ for shipping. Never again!
Ps: you can get the same quality from Ali express.

Answer to the company: I’ve asked my local post office, when I wanted to ship it back & they advised me not to ship it back to Denmark because it would cost around 20€. So Unfortunately, I have to disagree in relation to your reply. I also don’t understand why you’re saying it’s not true, when dhl told me this in person?

Additionally, I have to be honest: forgot about your brand. However, I have received a lot of these Instagram ads from your company recently, so I decided to speak up about my experience. How about you try to work on the quality instead of asking why I left a review a year later? Wish you the best of luck.

4 June 2024
Unprompted review
VENDERBY'S logo

Reply from VENDERBY'S

Hello, thank you for your feedback.

We’re really sorry to hear you were disappointed with the quality of your order. If there were any specific issues or defects, we’d be more than happy to look into it for you—please feel free to reach out with details or photos.

Your order was placed nearly a year ago, so we're curious why you're only now leaving a review if there were any concerns at the time, as we would have been willing to help you if there was any issues at the given time.

Regarding the return shipping cost: it is not true that it costs 20€ to return. Since you're based in Germany, return labels through our portal start at 8€, and you’re also welcome to use your own courier if you prefer. You can get your returnlabel from Germany from 8€ here in our portal: https://www.returnflows.com/en/venderbys-dk

Let us know if there's anything else we can help with.

Rated 2 out of 5 stars

Don't buy light coloured pants, stick to dark colours

Shipping was fast however the quality of the pants is not that great. The fit is quite off and the white fabric is not forgiving at all. Very sheer and can see any dimple of cellulite. Also the panel where the zipper is, is the only part that's double lined so that section sticks out like a sore thumb. I do understand that white fabrics are harder to work with as they can be sheer but this unfortunately looks cheap. The sizing is also very confusing. A size small in Aus is a size 8 but they have it listed as 10 which is incorrect. As a tall girl I'm happy to see a tall section and these pants are super long which is amazing but I wouldn't recommend buying a light colour and just stick to dark.

28 April 2025
Unprompted review
Rated 4 out of 5 stars

Love the pants

Love the pants! However the quality did feel a bit cheaper than what I expected. But for what I payed I guess it matched up. Still love them!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Tall pants

This was my first purchase from Venderby's and the customer service was fantastic, they were quick to reply, helpful and friendly.
The pants I bought were great quality and a really nice fit, I'll definitely purchase from here again. ☺️

8 April 2025
Unprompted review
Rated 5 out of 5 stars

The tall pants are an excellent fit!

The tall pants are an excellent fit!
True to size and very flattering!
I'm 6ft 1 and struggle to find long pants that actually look and feel good.
I'll definitely buy other colours once they are restocked!

4 April 2025
Unprompted review

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