Complete fakes do not waste your money
Complete fakes do not waste your money. Shouldn't be allowed
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Complete fakes do not waste your money. Shouldn't be allowed
Careful - this company *claims* to be selling authentic brands, but when the item (finally) arrived, it's obviously a knock-off. Partly my fault for not looking closer at the site, but I wanted to warn others!
Velvet mode isnt an online shop, it's a fraud.
They take your money, send you faulty, rip off goods, then do not follow their refund policy.
Disgusting people. Harry Evens from customer support ignores your emails plus hasn't got a clue how to open an attachment showing the faulty, rip off shirt.
Absolutely dire company. Only wished id read the reviews before buying.
AVOID
AVOID
AVOID
This company is the worst of the worst best thing they can do is Cease trading very poor quality and fake will never buy from here again waiting over a month for item was happy for all of 2 seconds when it Finally arrived to open parcel to find faulty t shirt have emailed them and no response once they have your money 😡
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.