First small deposit, jumped straight into slots, no hiccups
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Was nervous with first deposit, but everything processed correctly
Had dry streak elsewhere, here actually hit few bonuses
The reload banner displayed one rule before activation. The problem was that the rewards area remained empty after relogging. Rules can be strict, but they should match. That is the kind of basic i... See more
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Expert Pick 🎯 Best bonus today
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United Kingdom
- velvetbookgarden.click
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this is the bit
this is the bit: Support approved my KYC, then cashier asked for another file nope
around 11pm I used the contact form…
around 11pm I used the contact form about a missing round. The email reply quoted the bonus rules instead, which was not even close.
I honestly wondered if anyone read the message. maybe it is normal there, but it felt sloppy from my side
Chat put me in queue position 18
Chat put me in queue position 18, then disconnected right as I typed the ticket number #18720. When I rejoined, the next agent had no history and asked me to explain it all again. small amount, yes, but the handling was weird enough to notice.
The messy bit was Fruit Party on phone…
The messy bit was Fruit Party on phone on 6% battery: promo slots went missing on shared flat Wi-Fi after deposit. Lobby notice made a basic casino issue become another ticket on ticket #82407.
The free spins email said they were…
The free spins email said they were ready. In the lobby, the reward tile sent me to a blank page, then chat asked for a screenshot I had already attached. Support still the old note afterwards.
This is the bit
This is the bit: Balance updated ten minutes late after a slot round on Reactoonz what a mess
checked twice
checked twice, Daniel on live chat: the reply after 6 minutes replied to a password problem I never raised.
Transaction log pushed the missing update into another ticket on ticket #35183.
🙃
The reload banner displayed one rule…
The reload banner displayed one rule before activation.
The problem was that the rewards area remained empty after relogging.
Rules can be strict, but they should match.
That is the kind of basic information that should be obvious.
Refreshed it twice
Refreshed it twice, Login loop on borrowed laptop: fullscreen closed after 6 minutes and reset the stake before the next spin. Transaction log showed an older status before I closed the tab.
wheres the blackjak slot section gone?
the KYC upload tool is easy enough
the KYC upload tool is easy enough, the nine day wait after is not.
Using my laptop browser with 12%…
Using my laptop browser with 12% battery left, the balance updated five minutes late. No error message, just a dead button.
The strange bit was Utility bill…
The strange bit was Utility bill upload: KYC asked for the same proof of address again with Revolut before withdrawal. Support reply sent me to the cashier after I checked email.
still no sign of that cashout
the session timer counts from login…
the session timer counts from login rather than from the last spin, so it says 3 hours when the tab has actually sat untouched for most of it. that is not a spend control, it is a clock.
not impressed
not impressed: I had to dig through three menus to find the account status, and even then it only said manual check. No date, no next step, no reason. Just a word sitting there like it explains 😑
The strange bit was Bonus claim Fri…
The strange bit was Bonus claim Fri 12:55: reload code took the deposit inside the account yet the bonus page stayed empty. Mobile page showed the opposite of the profile page before I closed the tab.
borrowed laptop casino page
borrowed laptop casino page; the payout button after request #40055 sat behind the phone keyboard. Cashier screen made the cashier wait messy to read once the payout mattered
i did not know a time out could be…
i did not know a time out could be cancelled by just logging back in. set a 24 hour one on the friday, logged in on the saturday morning, and it let me deposit straight away
before bed
before bed, and then First cashout test: one small deposit on the account page turned into a support ticket. Support reply hid the cashout reason while I sat refreshing.:/ seriously
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