VELTRA logo
Visit website

VELTRA Reviews 814

•
TrustScore 2 out of 5

1.8

Travel Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

this company is a bad idea. worst tour i have had in my life and they don't even know who ran the tour. they sell packages without any type of quality control nor knowing who ran the tour. submitted r... See more

Rated 2 out of 5 stars

We arranged and paid $120 online for transportation and lei greeting upon arrival in Honolulu only to be met by a non-chalant female with a 8x11" handwritten sign bearing our name asking us what hotel... See more

Rated 1 out of 5 stars

A simple question: How is this company *still* in business? From misleading (I'm being kind) offers, to booking debacles, to horrible misadventures, to terrible customer service which makes refunds... See more

Rated 5 out of 5 stars

Booking a Hawaiian vacation on the Big Island I had no idea that Kona & Hilo are on the opposite sides of the island and several hours apart by car. I signed up for several tours that would have req... See more

Company details

  1. Travel Agency

Information provided by various external sources

VELTRA offers hundreds of tours and activities for travelers around the world. Experience everything countries of the world have to offer! Choose from sightseeing tours to spa escapes to interactive cultural programs and so much more. With new destinations added daily and an easy way to manage your fun, VELTRA is the only way to travel.

Contact info

  • Yaesu Center Bldg. 2F, 1-6-6 Yaesu, Chuo, 103-0028, Tokyo

  • veltra.com

1.8

Poor

TrustScore 2 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Website is clear and easy to use

Website is clear and easy to use. Activity I booked was arranged as agreed on website. Sent reminders to make sure I knew details of activities. Would recommend

23 October 2017
Unprompted review
Rated 5 out of 5 stars

Veltra is the place we usually get our …

Veltra is the place we usually get our activities, very trustworthy and you can always count on them. They may not be the best price out there but reasonable and a very reputable. Transaction is always smooth and so prompt when it comes to getting your confirmation. Keep up the good work Veltra! We would like to use you more and more. Thanks!

18 October 2017
Unprompted review
Rated 5 out of 5 stars

Very enjoyable trip to Amalfi

Our trip to Amalfi was very enjoyable. The veltra team of Francesca, tour guide, Maurice, our driver, and Elena, guide at Pompeii couldn't have been nicer or more competent. They made a packed day both fun and efficient. We appreciated the order of events, such that Pompeii was less crowded in the pm. The restaurant in Positano was excellent, and the driving was extraordinary. We were concerned about dizzying mountain roads, but the action and driving skill was so entertaining, we never noticed! Highly recommended.

10 October 2017
Unprompted review
Rated 5 out of 5 stars

We had great results from Veltra

We were not aware of this company and not sure we should book with them. But when we did,their communication with us was great and they followed up with everything we ordered. We recommend this company and use them on our next trip. Thank you to all the employees who helped us.

2 October 2017
Unprompted review
Rated 5 out of 5 stars

Very reliable agency

It is very easy to use. The site is very responsible, it had sent reminders few days before tour. I sent a question for n email and got a quick response. I was very pleased with its services.

2 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look